<html><body><div style="font-family: Arial; font-size: 12pt; color: #000000"><div>Thanks for the quick response Kathy.  </div><div><br></div><div>I must say I'm deeply disappointed that despite the fact that we have been vetted and have the credentials and references, we have been denied.</div><div><br></div><div>I had hoped the board would be more focused on trying to include organizations like ours that are wanting to be supportive of the community.<br></div><div><br></div><div>It's been our understanding from many in the community that it's been looking for more ways to engage additional vendors; not exclude them.<br></div><div><br></div><div>Perhaps in the future there will be an opportunity for the community to accept organizations that aren't solely focused on subsets of technology.<br></div><div><br></div><div>Hopefully, that day will come soon.  Thank you for your consideration in this matter.<br></div><div><br></div><div><span name="x"></span>Darrell Rodgers<br>President<br>Emerald Data Networks, Inc.<br>678.302.3000 x1100<br>Help Desk 678.302.3000 x1500<br>http://www.emeralddata.net<span name="x"></span><br></div><div><br></div><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Kathy Lussier" <klussier@masslnc.org><br><b>To: </b>"Darrell Rodgers" <drodgers@emeralddata.net><br><b>Sent: </b>Monday, September 9, 2013 3:56:59 PM<br><b>Subject: </b>Re: Fwd: Vendor Listing Submission<br><div><br></div>
  
    
  
  
    <div class="moz-cite-prefix">Hi Darrell,<br>
      <br>
      I apologize for the delay in responding. I got pulled into a few
      different directions after getting your e-mail last week.<br>
      <br>
      The policy is clear that the community expects a link back to the
      community web site in return for being listed on the support
      providers page.<br>
      <br>
      Thank you,<br>
      Kathy<br>
      <pre class="moz-signature">Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
<a class="moz-txt-link-abbreviated" href="mailto:klussier@masslnc.org" target="_blank">klussier@masslnc.org</a>
Twitter: <a class="moz-txt-link-freetext" href="http://www.twitter.com/kmlussier" target="_blank">http://www.twitter.com/kmlussier</a>
</pre>
      On 9/9/2013 3:40 PM, Darrell Rodgers wrote:<br>
    </div>
    <blockquote cite="mid:1112679618.281678.1378755607831.JavaMail.zimbra@emeralddata.net">
      <div style="font-family: Arial; font-size: 12pt; color: #000000">
        <div>Kathy, I wanted to follow up on this to make sure you got
          it and to find out when I should expect a response.  Thanks.<br>
        </div>
        <div><br>
        </div>
        <div><br>
        </div>
        <div><span></span>Darrell Rodgers<br>
          President<br>
          Emerald Data Networks, Inc.<br>
          678.302.3000 x1100<br>
          Help Desk 678.302.3000 x1500<br>
          <a class="moz-txt-link-freetext" href="http://www.emeralddata.net" target="_blank">http://www.emeralddata.net</a><span></span><br>
        </div>
        <div><br>
        </div>
        <hr id="zwchr">
        <div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From:
          </b>"Darrell Rodgers" <a class="moz-txt-link-rfc2396E" href="mailto:drodgers@emeralddata.net" target="_blank"><drodgers@emeralddata.net></a><br>
          <b>To: </b>"Kathy Lussier" <a class="moz-txt-link-rfc2396E" href="mailto:klussier@masslnc.org" target="_blank"><klussier@masslnc.org></a><br>
          <b>Cc: </b>"Evergreen Oversight Board"
          <a class="moz-txt-link-rfc2396E" href="mailto:eg-oversight-board@list.evergreen-ils.org" target="_blank"><eg-oversight-board@list.evergreen-ils.org></a><br>
          <b>Sent: </b>Tuesday, September 3, 2013 2:59:08 PM<br>
          <b>Subject: </b>Re: Vendor Listing Submission<br>
          <div><br>
          </div>
          <div style="font-family: Arial; font-size: 12pt; color:
            #000000">
            <div>Thanks for the background Kathy.  I appreciate all the
              info.   <br>
            </div>
            <div><br>
            </div>
            <div>I also appreciate all the work you've put into the
              vetting of vendors to make sure they are viable and can
              deliver for the community.  I know there is no question
              that we are one of those vendors and likewise that the
              intent of the board is not to keep legitimate vendors off
              the listing pages. </div>
            <div><br>
            </div>
            <div>I am also very happy to comply with your request to put
              a "mention of Evergreen" on our website, in fact, we've
              been planning this for some time now.  Thanks for the idea
              of a libraries page under industries served, we may do
              just that.<br>
            </div>
            <div><br>
            </div>
            <div>I'd be completely fine with a page with mention of
              Evergreen on there and even include the logo if you like,
              but I don't do links because of all the problems they
              cause.<br>
            </div>
            <div><br>
            </div>
            <div>As you probably know, websites get rated according to
              the links on their sites and broken or downed links count
              against your ratings.  In an effort to safeguard against
              this, we've always had a no links policy, but as I said,
              I'm happy to mention and put a logo for the community on
              the site.<br>
            </div>
            <div><br>
            </div>
            <div>Will this suffice for the board purposes?<br>
            </div>
            <div><br>
            </div>
            <div><br>
            </div>
            <div><span></span>Darrell Rodgers<br>
              President<br>
              Emerald Data Networks, Inc.<br>
              678.302.3000 x1100<br>
              Help Desk 678.302.3000 x1500<br>
              <a class="moz-txt-link-freetext" href="http://www.emeralddata.net" target="_blank">http://www.emeralddata.net</a><span></span><br>
            </div>
            <div><br>
            </div>
            <hr id="zwchr">
            <div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From:
              </b>"Kathy Lussier" <a class="moz-txt-link-rfc2396E" href="mailto:klussier@masslnc.org" target="_blank"><klussier@masslnc.org></a><br>
              <b>To: </b>"Darrell Rodgers"
              <a class="moz-txt-link-rfc2396E" href="mailto:drodgers@emeralddata.net" target="_blank"><drodgers@emeralddata.net></a><br>
              <b>Cc: </b>"Michael Peters"
              <a class="moz-txt-link-rfc2396E" href="mailto:mpeters@emeralddata.net" target="_blank"><mpeters@emeralddata.net></a>, "Evergreen Oversight
              Board" <a class="moz-txt-link-rfc2396E" href="mailto:eg-oversight-board@list.evergreen-ils.org" target="_blank"><eg-oversight-board@list.evergreen-ils.org></a><br>
              <b>Sent: </b>Tuesday, September 3, 2013 2:44:08 PM<br>
              <b>Subject: </b>Re: Vendor Listing Submission<br>
              <div><br>
              </div>
              <div class="moz-cite-prefix">Thank you for the e-mail
                Darrell. I'm also copying the Evergreen Oversight Board
                on this message since they are the group that approved
                this policy after considerable discussion with the
                community.<br>
                <br>
                I want to give you some background on the creation of
                this policy. After some discussion at an Oversight Board
                meeting , I sent out an e-mail to the Evergreen general
                discussion list last July asking the community for
                feedback on a possible policy for the paid support
                provider page. You can read the discussion thread at <a class="moz-txt-link-freetext" href="http://markmail.org/message/tvitn6sfordu2dao" target="_blank">http://markmail.org/message/tvitn6sfordu2dao</a>.<br>
                <br>
                There was disagreement on some aspects of the policy,
                specifically when it came to the question of how much
                vetting should occur. However, there was overwhelming
                support when it came to the requirement that providers
                add a visible link to the project web site. Although the
                Board was ultimately the entity that approved this
                policy, it did so after open discussion with the
                community during which any community member, including
                vendors, had an opportunity to raise whatever concerns
                they might have with the policy. I believe we ultimately
                adopted a policy that placed very few barriers on
                vendors who wanted to be listed on the project web site.<br>
                <br>
                I've heard many good reports on the services Emerald
                provides, and I would be happy to see the company listed
                on the Evergreen support provider page. I also value the
                support Emerald has provided to the conference and the
                community. However, speaking as just one of 11 members
                of the Board, I will continue to support the requirement
                that providers listed on that page make some mention of
                Evergreen on their own web sites, including a link to
                the project web site. It not only shows support for the
                project, but also provides guidance for those users who
                discover your company from the listing page and want to
                get more information on how your services fit in with
                Evergreen. <br>
                <br>
                I also do not think this policy is unusual in open
                source software communities. Our policy was based on a
                similar policy from the Koha community, and I know the
                PostgreSQL community has similar requirements.<br>
                <br>
                I hope Emerald can find somewhere on its site where an
                Evergreen link would be appropriate (perhaps libraries
                can be added as one of the "industries served"?).<br>
                <br>
                Thank you,<br>
                Kathy<br>
                <br>
                <pre class="moz-signature">Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
<a class="moz-txt-link-abbreviated" href="mailto:klussier@masslnc.org" target="_blank">klussier@masslnc.org</a>
Twitter: <a class="moz-txt-link-freetext" href="http://www.twitter.com/kmlussier" target="_blank">http://www.twitter.com/kmlussier</a>
</pre>
                On 9/3/2013 1:27 PM, Darrell Rodgers wrote:<br>
              </div>
              <blockquote cite="mid:1970685953.1878.1378229225318.JavaMail.zimbra@emeralddata.net">
                <div style="font-family: Arial; font-size: 12pt; color:
                  #000000">
                  <div>Thanks Kathy.<br>
                  </div>
                  <div><br>
                  </div>
                  <div>I think you're referring to this line below:<br>
                  </div>
                  <div><br>
                  </div>
                  <div>Show support for the Evergreen community by
                    adding a visible link on their Evergreen offering
                    page to the Evergreen community web site at <a href="http://evergreen-ils.org" class="urlextern" target="_blank" title="http://evergreen-ils.org" rel="nofollow">http://evergreen-ils.org</a><br>
                  </div>
                  <div><br>
                  </div>
                  <div>
                    <div>As a vendor agnostic technology company, we
                      work with literally hundreds of different types of
                      technology every day.</div>
                    <div><br>
                    </div>
                    <div>For this reason, we don't have offering pages
                      dedicated to individual technologies. (We'd never
                      do anything else if we did!)<br>
                    </div>
                    <div><br>
                    </div>
                    <div>We do have an ever growing list of companies
                      that we support with Evergreen as well as their
                      other technologies.  </div>
                    <div><br>
                    </div>
                    <div>We've been happy with our continued conference
                      participation and do plan to continue to support
                      the conference, foundation and community.<br>
                    </div>
                    <div><br>
                    </div>
                    Please let us know if you need anything else from us
                    to get us listed.  <br>
                  </div>
                  <div><br>
                  </div>
                  <div>Thanks again.<br>
                  </div>
                  <div><br>
                  </div>
                  <div><span></span>Darrell Rodgers<br>
                    President<br>
                    Emerald Data Networks, Inc.<br>
                    678.302.3000 x1100<br>
                    Help Desk 678.302.3000 x1500<br>
                    <a class="moz-txt-link-freetext" href="http://www.emeralddata.net" target="_blank">http://www.emeralddata.net</a><span></span><br>
                  </div>
                  <div><br>
                  </div>
                  <hr id="zwchr">
                  <div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From:

                    </b>"Kathy Lussier" <a class="moz-txt-link-rfc2396E" href="mailto:klussier@masslnc.org" target="_blank"><klussier@masslnc.org></a><br>
                    <b>To: </b>"Michael Peters" <a class="moz-txt-link-rfc2396E" href="mailto:mpeters@emeralddata.net" target="_blank"><mpeters@emeralddata.net></a><br>
                    <b>Cc: </b><a class="moz-txt-link-abbreviated" href="mailto:drodgers@emeralddata.net" target="_blank">drodgers@emeralddata.net</a><br>
                    <b>Sent: </b>Tuesday, September 3, 2013 1:11:58 PM<br>
                    <b>Subject: </b>Re: FW: Vendor Listing Submission<br>
                    <div><br>
                    </div>
                    <div class="moz-cite-prefix">Thanks Michael!<br>
                      <br>
                      I hope you enjoyed your long weekend as well. I'm
                      not sure what happened with the e-mail. I checked
                      the list archives this morning to make sure I
                      didn't miss anyone, but your e-mail isn't there
                      either.<br>
                      <br>
                      I went to Emerald's web site, but didn't see a
                      link back to the Evergreen community web site. Is
                      that available?<br>
                      <br>
                      Thanks!<br>
                      Kathy<br>
                      <pre class="moz-signature">Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
<a class="moz-txt-link-abbreviated" href="mailto:klussier@masslnc.org" target="_blank">klussier@masslnc.org</a>
Twitter: <a class="moz-txt-link-freetext" href="http://www.twitter.com/kmlussier" target="_blank">http://www.twitter.com/kmlussier</a>
</pre>
                      On 9/3/2013 12:50 PM, Michael Peters wrote:<br>
                    </div>
                    <blockquote cite="mid:ba96d013.00001f58.00000058@MichaelPetersPC">
                      <style><!--

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                      <div class="WordSection1">
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Kathy,</span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Good


                            afternoon.  I hope you enjoyed your long
                            holiday weekend!</span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">This


                            vendor listing was submitted on 8/23/13.  
                            I’m not sure why you did not receive it,
                            but, this message I’m forwarding below does
                            confirm that it was submitted on that date. 
                            Thank you for getting on the page as soon as
                            possible.</span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
                        <p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Michael
                            Peters<br>
                            Senior Systems Analyst<br>
                            Emerald Data Networks, Inc.<br>
                            Phone: 678.302.3000 x1013<br>
                            Help Desk: 678.302.3000 x1500<br>
                            <a class="moz-txt-link-abbreviated" href="http://www.emeralddata.net" target="_blank">www.emeralddata.net</a></span><span style="color:#1F497D"> </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"></span></p>
                        <div>
                          <div style="border:none;border-top:solid
                            #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
                            <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
                                Michael Peters [<a class="moz-txt-link-freetext" href="mailto:mpeters@emeralddata.net" target="_blank">mailto:mpeters@emeralddata.net</a>]
                                <br>
                                <b>Sent:</b> Friday, August 23, 2013
                                11:01 AM<br>
                                <b>To:</b> '<a class="moz-txt-link-abbreviated" href="mailto:open-ils-general@list.georgialibraries.org" target="_blank">open-ils-general@list.georgialibraries.org</a>'<br>
                                <b>Subject:</b> Vendor Listing
                                Submission</span></p>
                          </div>
                        </div>
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                        <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in"><b><span style="color:black">Emerald Data Networks,
                              Inc.</span></b><span style="color:black"><br>
                            Contact:  Darrell Rodgers (<a href="mailto:drodgers@emeralddata.net" target="_blank">drodgers@emeralddata.net</a>)
                            / 678.302.3000</span><br>
                          <span style="color:black">Web:  <a href="http://www.emeralddata.net" target="_blank">http://www.emeralddata.net</a>
                          </span></p>
                        <p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.5in"><span style="color:black">There are plenty of IT
                            firms ready to be your provider. Emerald
                            clients realize they need more than a
                            provider, they need a trusted technology <em>partner</em>.  


                            Emerald Data Networks is prepared to be your
                            partner in your endeavor into the Evergreen
                            ILS world.  Emerald Data Networks provides a
                            combined 19 years of experience with
                            Evergreen ILS and is prepared to be your
                            partner in technical support, data
                            migrations, custom feature development,
                            software upgrades, capacity planning, and
                            more!</span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks!</span></p>
                        <p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span></p>
                        <p class="MsoNormal"><span style="font-size:10.0pt">Michael Peters<br>
                            Senior Systems Analyst<br>
                            Emerald Data Networks, Inc.<br>
                            Phone: 678.302.3000 x1013<br>
                            Help Desk: 678.302.3000 x1500<br>
                            <a href="http://www.emeralddata.net" target="_blank">www.emeralddata.net</a></span>
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