[Evergreen-acq] "Blank" Line Items on Closed Invoices

John Amundson jamundson at cwmars.org
Thu Apr 22 10:45:12 EDT 2021


Thanks, Tiffany.

Yes! I think this is what we are experiencing.

John

John Amundson | Library Applications Supervisor | CW MARS

jamundson at cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>

https://www.cwmars.org

he/him/his <https://www.mypronouns.org/he-him>


On Thu, Apr 22, 2021 at 10:19 AM Tiffany Little <
tlittle at georgialibraries.org> wrote:

> Hi John,
>
> I don't think I've ever seen this. But, it did remind me of this bug:
> https://bugs.launchpad.net/evergreen/+bug/1917482
>
> Maybe it's the same thing?
>
> Tiffany
>
> Tiffany Little, PINES Services Specialist: Acquisitions
>
> ------------------------------
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (470) 512-1454 | tlittle at georgialibraries.org
> <tmccanna at georgialibraries.org>
>
> Join our email list <http://georgialibraries.org/> for stories of Georgia
> libraries making an impact in our communities.
>
>
> On Tue, Apr 20, 2021 at 3:43 PM John Amundson <jamundson at cwmars.org>
> wrote:
>
>> Hello!
>>
>> I hope someone out there will be able to provide some insight.
>>
>> Over the weekend, we upgraded from Evergreen 3.2 to 3.5.3, and we are
>> seeing an odd display issue on some closed invoices.
>>
>> Sometimes line items will display as blank lines with a 0 dollar charge:
>> [image: image.png]
>>
>> This behavior is not consistent, and sometimes simply reloading the page
>> will make the line item appear and sometimes make other line items
>> disappear.
>>
>> The data still exists in the database, and charges, received status, etc,
>> are all reflected correctly, it's just that line items aren't always
>> displaying on invoices.
>>
>> We have only seen this on closed invoices so far, but I cannot guarantee
>> that means it's limited just to those.
>>
>> Has anyone else seen this?
>>
>> Thanks,
>> John
>>
>>
>> John Amundson | Library Applications Supervisor | CW MARS
>>
>> jamundson at cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>
>>
>> https://www.cwmars.org
>>
>> he/him/his <https://www.mypronouns.org/he-him>
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