[Evergreen-acq] B&T FTP/EDI Issues (Beware the acronym)

[Tiffany Little]

For anyone still missing any EDI invoices from B&T, I spoke to them today
via email and it looks like the FTP server transfer is complete but their
IT department is still working on uploading invoices that were generated
during the downtime. So if you're still missing EDI invoices, that may be
why.

Tiffany

Tiffany Little, PINES Services Specialist: Acquisitions

------------------------------

Georgia Public Library Service | University System of Georgia

2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341

(404) 235-7161 | tlittle at georgialibraries.org

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On Fri, Jun 17, 2022 at 4:19 PM Tiffany Little <tlittle at georgialibraries.org>
wrote:

> Thank you for sharing, Ruth! That's good info to know.
>
> Tiffany
>
> Tiffany Little, PINES Services Specialist: Acquisitions
>
> ------------------------------
>
> Georgia Public Library Service | University System of Georgia
>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341
>
> (404) 235-7161 | tlittle at georgialibraries.org
>
> Join our email list <http://georgialibraries.org/> for stories of Georgia
> libraries making an impact in our communities.
>
>
> On Fri, Jun 17, 2022 at 4:04 PM Frasur, Ruth via Evergreen-acq <
> evergreen-acq at list.evergreen-ils.org> wrote:
>
>> Hello all,
>>
>>
>>
>> I was asked to make you aware that there is a known issue occurring with
>> EDI ordering through Baker & Taylor.  They recently had to switch IPs for
>> their servers, and in the process some things were borked including the FTP
>> configurations used to receive and send EDI messages.  This started on June
>> 15, and if you’re looking at your EDI messages, you will likely see
>> “failure to PUT” messages beginning on that day.  This is an ongoing issue
>> related to not allowing passive FTP interactions.  B&T has prioritized the
>> fixing of this, but currently EDI ordering (unless your system has been
>> purposefully configured to use active FTP) is not available through B&T.
>>
>>
>>
>> In Evergreen Indiana, we are not discouraging acquisitions librarians
>> from activating POs since we’ll go in and remove those failure messages
>> when the services resume.  Your local workflows will assuredly vary.
>>
>>
>>
>> Ruth Frasur (she/they)
>>
>> Coordinator - *Evergreen Indiana Library Consortium *and *Evergreen
>> Community Development Initiative*
>>
>> Indiana State Library
>>
>> 140 N. Senate Ave.
>>
>> Indianapolis, IN 46204
>>
>> (317) 232-3691
>>
>>
>> _______________________________________________
>> Evergreen-acq mailing list
>> Evergreen-acq at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq
>>
>
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