<div dir="ltr"><div>Well, that's another bug for us.
It won't let us receive on the invoice.
(EDI or manually invoices, both.) Usually when we try to receive on an invoice, the workstation hangs and we get a scrolling bar that never goes away.<br></div><div><br></div><div>Mary</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, May 17, 2019 at 4:28 PM John Amundson <<a href="mailto:jamundson@cwmars.org">jamundson@cwmars.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">Hi, </div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">This has never been directly reported to us, either, but I did confirm the behavior and updated the affected count on the bug.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">Since it sounds like the orders are being placed over EDI, do your libraries get electronic invoices, as well?</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">Most of our libraries set up through EDI also get invoices in Evergreen. They will then receive items directly from the invoice and not the PO, (using the "Receive Items" button that appears in the top-right of the invoice screen when there are receivable items).</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">What happens when the library tries to receive the item from the invoice?</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:rgb(0,0,0)">John</div><div><div dir="ltr" class="gmail-m_4170333234065221360gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><table style="color:rgb(80,0,80);font-size:12.8px;border:medium none;border-collapse:collapse"><tbody><tr style="height:0pt"><td style="border-right:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><a href="http://www.cwmars.org" target="_blank"><img src="https://lh5.googleusercontent.com/C1fNrKOLEXFs-jfAIXQIMqbKqVBCJrBceOenfgotAcJE6XtZ2ZeeTYFkyfir63-HfzjX6q5zhBQWiO5RZk2tYnWzJ1_rjAADAH4nCmiuhNJuoG8HZLq7MBW-pAU4R9ScKcCybdVO" style="border: medium none;" width="96" height="72"></a><p></p></td><td style="border-left:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">John Amundson | Library Applications Supervisor | CW MARS</span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;vertical-align:baseline;white-space:pre-wrap;background-color:transparent"><font color="#000000"><a href="mailto:jamundson@cwmars.org" target="_blank">jamundson@cwmars.org</a> | <a href="tel:%28508%29%20755-3323" target="_blank">508-755-3323 x322</a></font></span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;vertical-align:baseline;white-space:pre-wrap;background-color:transparent"><font color="#000000"><a href="https://www.cwmars.org/" target="_blank">https://www.cwmars.org</a></font></span></p></td></tr></tbody></table></div></div></div></div></div></div></div></div></div></div></div></div></div></div><a href="http:///" target="_blank"></a></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, May 17, 2019 at 12:14 PM Mary Llewellyn <<a href="mailto:mllewell@biblio.org" target="_blank">mllewell@biblio.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div>Thanks for verifying, Tiffany. I've gone ahead and filed a bug report.</div><div><br></div><div><a href="https://bugs.launchpad.net/evergreen/+bug/1829560" target="_blank">https://bugs.launchpad.net/evergreen/+bug/1829560</a></div><div><br></div><div>Mary</div><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, May 17, 2019 at 10:49 AM Tiffany Little <<a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Hi Mary,</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">No one had ever reported that to me before, even though several of my libraries do multiple branch/copies on one line item. But I just tested on our test server, and I see exactly what you mean. There's no "Receive" hyperlink when you drill down into the line item when the line item is backordered.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Definitely worth a bug report, but also interested if anyone has a workaround.</div><div><div dir="ltr" class="gmail-m_4170333234065221360gmail-m_6228956262858926698gmail-m_7437995110334445000m_9112637114355467008gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><font size="1"><br></font><div dir="ltr" style="margin-left:0pt"><table style="border:medium none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span 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They order copies for several of their branches, and the vendor order response files sometimes mark their ordered items as delayed/backordered. <br></div><div><br></div><div>For normal, non-backordered items, they can receive the copies (on the Copy level) for their individual branch and leave the others alone, but once the copies have the backordered status, the only way we've found to receive is on the lineitem level, which marks all the copies as received. They end up having to go to the copy level to unreceive the copies that don't belong to their branch. <br></div><div><br></div><div>Is there a better way to do this? Has anyone else been troubled by this work flow? <br></div><div><br></div><div>Thanks,</div><div><br></div><div>Mary</div><div><br></div><div><br>-- <br><div dir="ltr" class="gmail-m_4170333234065221360gmail-m_6228956262858926698gmail-m_7437995110334445000gmail-m_9112637114355467008gmail-m_7122270269803225566gmail_signature"><div dir="ltr"><div><div><div><div><div>Mary Llewellyn<br></div>Database Manager<br></div>Bibliomation, Inc.<br></div>24 Wooster Ave.<br></div>Waterbury, CT 06708<br></div><a href="mailto:mllewell@biblio.org" target="_blank">mllewell@biblio.org</a><br></div></div></div></div>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div><div><div><div>Mary Llewellyn<br></div>Database Manager<br></div>Bibliomation, Inc.<br></div>24 Wooster Ave.<br></div>Waterbury, CT 06708<br></div><a href="mailto:mllewell@biblio.org" target="_blank">mllewell@biblio.org</a><br></div></div>