<div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Tyler,</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">I've most often encountered that error when Evergreen can't place your order onto the vendor's FTP site. That's usually been because:</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">1. There's a typo in your EDI account's username or password, or a space at the end of one of them. I found that out the hard way; I had just pasted in the password from the email from B&T, and was tearing my hair out because everything looked right until I actually clicked into the password field and saw the extra space that was at the end.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">2. The vendor gave you either the wrong username or password.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">3. The vendor didn't set the permissions right on the FTP folder to allow files to be placed there.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Option #1 is probably the most likely, but I've encountered #2 and #3 before so they're certainly possible.</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><font size="1"><br></font><div dir="ltr" style="margin-left:0pt"><table style="border:none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font size="1"><img src="https://lh3.googleusercontent.com/Qvs9YKU3vVCwZnnX6Mwltd9L46cp3uEBQOpLMBHo9iOmxJvPkmGiWdp7mBBbkAZbSJ0tddRjVPYeva8q9dl-wS5aUgLTD_Y_gr1FZDmim1HFNZLECANQQ3QHjV_p34QDmaeKK42k" width="76" height="76" style="border:none"></font></span></p></td><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Tiffany Little, PINES Services Specialist: Acquisitions</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"></p><hr><p></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><span style="font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap"></span><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service | University System of Georgia</span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font size="1">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</font></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><span style="font-family:Verdana;color:rgb(30,67,155);vertical-align:baseline;white-space:pre-wrap">(470) 512-1454</span><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> | <a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a> | <a href="mailto:help@help.georgialibraries.org" target="_blank">help@help.georgialibraries.org</a></span></font></p><font size="1"><br></font><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><a href="https://www.facebook.com/georgialibraries" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh6.googleusercontent.com/LJC0pI1Cdr4SE2TK6YVYnhAJg7hJcU18D5if4erk5gIJwZaifBkkSH1vlEGX-JBXVdeL68Z93dkjt0vra0SC26t_rV8Ii4hTXmLLqBF314Ah6xvYzFhgiRvo_LJiDGqDUwvbEna7" width="36" height="36" style="border:none"></span></a><span style="font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">  </span><a href="https://www.twitter.com/georgialibs" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh5.googleusercontent.com/zTgpJg7MGohwWn6DsRVODDeZjxFw76vvNBjRCyop4r7pTgjIaH1Eyk1icjjOhDQdPCdRUw2ULF3JUfZfbhlOsaS-yNJ_EW_FvEl_rniI5YbdN9_hR3kBZamKexstH7jJ_oCpE4IB" width="35" height="35" style="border:none"></span></a></font></p></td></tr><tr style="height:21pt"><td colspan="2" style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:center"><font size="1"><a href="http://georgialibraries.org" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);font-style:italic;vertical-align:baseline;white-space:pre-wrap">Join our email list</span></a><span style="font-family:Verdana;color:rgb(0,0,0);font-style:italic;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-family:Verdana;color:rgb(67,67,67);font-style:italic;vertical-align:baseline;white-space:pre-wrap">for stories of Georgia libraries making an impact in our communities.</span></font></p></td></tr></tbody></table></div></span></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Aug 23, 2019 at 3:17 PM Tyler Wilmoth <<a href="mailto:twilmoth@nwrl.org">twilmoth@nwrl.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Does anyone know about this EDI error message?<div><br></div><div><table class="gmail-m_3671900792796126126gmail-oils-fm-edit-pane" style="font-size:12.8px;border-collapse:collapse;margin:5px;color:rgb(0,0,0);font-family:Myriad,Helvetica,Tahoma,Arial,clean,sans-serif"><tbody><tr><td class="gmail-m_3671900792796126126gmail-openils-widget-editpane-value-cell gmail-m_3671900792796126126gmail-openils-widget-editpane-ro-value-cell" style="padding:5px;text-decoration-line:underline"><span id="gmail-m_3671900792796126126gmail-dijit_layout_ContentPane_17" title="" class="gmail-m_3671900792796126126gmail-dijitContentPane" style="display:block;overflow:auto;padding:0px">put FAILED: put to <a href="http://ftp.baker-taylor.com" target="_blank">ftp.baker-taylor.com</a> failed with error: Can't call method "put" on an undefined value at /usr/local/share/perl/5.22.1/OpenILS/Utils/RemoteAccount.pm line 584.</span></td></tr><tr></tr></tbody></table><br class="gmail-m_3671900792796126126gmail-Apple-interchange-newline"></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Aug 23, 2019 at 8:54 AM Tiffany Little <<a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div style="font-family:tahoma,sans-serif;font-size:small">Just curious this morning--</div><div style="font-family:tahoma,sans-serif;font-size:small"><br></div><div style="font-family:tahoma,sans-serif;font-size:small">Does anyone use the "split purchase order by line items" option? What's the use case there? Thinking of accidentally clicking it with 50 line items and ending up with 50 POs just gives me the shivers.</div><div><div dir="ltr" class="gmail-m_3671900792796126126gmail-m_5458543800662171237gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span><font size="1"><br></font><div dir="ltr" style="margin-left:0pt"><table style="border:none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font size="1"><img src="https://lh3.googleusercontent.com/Qvs9YKU3vVCwZnnX6Mwltd9L46cp3uEBQOpLMBHo9iOmxJvPkmGiWdp7mBBbkAZbSJ0tddRjVPYeva8q9dl-wS5aUgLTD_Y_gr1FZDmim1HFNZLECANQQ3QHjV_p34QDmaeKK42k" width="76" height="76" style="border: none;"></font></span></p></td><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Tiffany Little, PINES Services Specialist: Acquisitions</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"></p><hr><p></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><span style="font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap"></span><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service | University System of Georgia</span></font></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font size="1">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</font></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><span style="font-family:Verdana;color:rgb(30,67,155);vertical-align:baseline;white-space:pre-wrap">(470) 512-1454</span><span style="font-family:Verdana;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> | <a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a> | <a href="mailto:help@help.georgialibraries.org" target="_blank">help@help.georgialibraries.org</a></span></font></p><font size="1"><br></font><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><font size="1"><a href="https://www.facebook.com/georgialibraries" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh6.googleusercontent.com/LJC0pI1Cdr4SE2TK6YVYnhAJg7hJcU18D5if4erk5gIJwZaifBkkSH1vlEGX-JBXVdeL68Z93dkjt0vra0SC26t_rV8Ii4hTXmLLqBF314Ah6xvYzFhgiRvo_LJiDGqDUwvbEna7" width="36" height="36" style="border: none;"></span></a><span style="font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">  </span><a href="https://www.twitter.com/georgialibs" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh5.googleusercontent.com/zTgpJg7MGohwWn6DsRVODDeZjxFw76vvNBjRCyop4r7pTgjIaH1Eyk1icjjOhDQdPCdRUw2ULF3JUfZfbhlOsaS-yNJ_EW_FvEl_rniI5YbdN9_hR3kBZamKexstH7jJ_oCpE4IB" width="35" height="35" style="border: none;"></span></a></font></p></td></tr><tr style="height:21pt"><td colspan="2" style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:center"><font size="1"><a href="http://georgialibraries.org" target="_blank"><span style="font-family:Verdana;color:rgb(17,85,204);font-style:italic;vertical-align:baseline;white-space:pre-wrap">Join our email list</span></a><span style="font-family:Verdana;color:rgb(0,0,0);font-style:italic;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-family:Verdana;color:rgb(67,67,67);font-style:italic;vertical-align:baseline;white-space:pre-wrap">for stories of Georgia libraries making an impact in our communities.</span></font></p></td></tr></tbody></table></div></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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Evergreen-acq mailing list<br>
<a href="mailto:Evergreen-acq@list.evergreen-ils.org" target="_blank">Evergreen-acq@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail-m_3671900792796126126gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><span><div style="color:rgb(80,0,80)"><font size="4"><span style="color:rgb(68,68,68)"><font face="arial, helvetica, sans-serif">Tyler Wilmoth, MLS</font></span><br></font></div><div><div><font style="background-color:rgb(255,255,255)" color="#444444" face="arial, helvetica, sans-serif">Regional Public Services & Programs Librarian</font></div><div style="font-size:small"><font style="background-color:rgb(255,255,255)" color="#444444" face="arial, helvetica, sans-serif">Northwestern Regional Library </font></div><div style="font-size:small"><font color="#444444" face="arial, helvetica, sans-serif">111 N. Front St. </font></div><div style="font-size:small"><font style="background-color:rgb(255,255,255)" color="#444444" face="arial, helvetica, sans-serif">Elkin, NC  28621  </font></div><div style="font-size:small"><font style="background-color:rgb(255,255,255)" color="#444444" face="arial, helvetica, sans-serif">Phone:  336-835-4894 x 1003</font></div><div style="font-size:small"><font style="background-color:rgb(255,255,255)" color="#444444" face="arial, helvetica, sans-serif"><img src="https://docs.google.com/uc?export=download&id=1tFguvY2AUqotmpllKORqHYrbkC3N7-ab&revid=0Bxj13tJGmETKZEJCVmdKbkZJN2NIM0FydVdxQmlKbnZhd1JvPQ" width="200" height="70"><br></font></div><font face="arial, helvetica, sans-serif">“My task, which I am trying to achieve is, by the power of the written word, to make you hear, to make you feel--it is, before all, to make you see.” ― Joseph Conrad, Lord Jim</font></div></span></div><span style="font-size:12.8px;color:rgb(80,0,80)"><font color="#888888"></font></span></div><span style="color:rgb(80,0,80);font-size:12.8px"><font color="#888888"><div dir="ltr"><br></div>* This e-mail and its attachments are subject to the Electronic Communications Privacy Act, 18 USC 2510-2521 and intended solely for the intended addressee. If you are not the intended recipient, stop reading this message and delete it from your system. Unauthorized retaining, reading, distribution, copying, or other use is strictly prohibited. *<br></font></span><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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</blockquote></div></div>