<div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Jennifer, Christine and all,</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Our purchase orders are created right away, so that's okay. But we see this on all sizes of queues / file sizes. If it's a small file we don't really notice because if it's 16 seconds per title and there are only 3 titles or something, that's only like a minute before the queue appears in the list of Inspect Queues and that's almost unnoticeable.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">And our Load MARC Order Records page times out almost every time, unless we're uploading something very small (like 3 titles). So at this point I just tell people not to expect the page to update.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">So say I have a file of something like 100 titles, which is admittedly large, but still doable. If they upload that and wait for the queue to be created, which can take 30 minutes, they can then close the tab and the queue moves along and does its thing. They can immediately search for the purchase order, and just wait until all the line items say 'catalog' instead of 'link to catalog.'</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">However, if they close the upload tab before the queue is created/shows in the list of queues, the whole upload is borked and nothing happens. They just have a purchase order where all the line items say 'link to catalog' and they have to start over. (We *also* don't get the mini upload screen if we have lineitems that say 'link to catalog', which is annoying as well.)</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">It sounds like that long time to even see the queue in the list of queues isn't happening to you guys too, which is helpful to know. We have a somewhat intensive matchset that does slow down the bib matching, but I just made an assumption that that wouldn't affect the actual queue creation. Hmm. Back to the drawing board, it sounds like.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Thanks!</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Tiffany</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><span><br><div dir="ltr" style="margin-left:0pt" align="left"><table style="border:none;border-collapse:collapse"><colgroup><col width="89"><col width="414"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden"><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh6.googleusercontent.com/8c2XlzLbIIC6nDoa4yqQ8MzA0npF4WXpUnhhoK_uTqralZtjqVXRwPgmRep3jGYP6q41Sb0ULXqxX-QppYTC8cQyIfBAdqzLBgqvcQwVczkqqiunlj0KIbvy-R3bp-E0mlhF0A4v" width="75" height="75" style="margin-left:0px;margin-top:0px"></span></span></p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden"><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap"><font face="tahoma, sans-serif">Tiffany Little, PINES Services Specialist: Acquisitions</font></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"></p><hr><p></p><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;color:rgb(30,67,155);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap"><font face="tahoma, sans-serif">Georgia Public Library Service | University System of Georgia</font></span></p><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font face="tahoma, sans-serif">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</font></span></p><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;color:rgb(30,67,155);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><font face="tahoma, sans-serif">(470) 512-1454 | <a href="mailto:tmccanna@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a></font></span></p><br><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span 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style="font-size:8pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:8pt;font-family:Verdana;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">for stories of Georgia libraries making an impact in our communities.</span></p></td></tr></tbody></table></div></span></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 16, 2020 at 12:37 PM Morgan, Christine <<a href="mailto:cmorgan@noblenet.org">cmorgan@noblenet.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Tiffany,<div><br></div><div>We are seeing the same behavior that Jennifer reports and also instruct our libraries to check for pending POs if the client does not show that the load completed. This seems to occur with all sizes of files, even if there is only a single record in the file.</div><div><br></div><div>So far, we have not had any reports of slowness in queue creation. We are on 3.5.1.</div><div><br></div><div>Hope this helps.</div><div>Stay well!</div><div>Christine</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Dec 16, 2020 at 12:19 PM Jennifer Pringle <<a href="mailto:jennifer.pringle@bc.libraries.coop" target="_blank">jennifer.pringle@bc.libraries.coop</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Good morning Tiffany,<br>
<br>
We haven't heard from any of acq our libraries about queues taking a <br>
long time to be created and I haven't see this in any of my tests. <br>
Are you seeing this with all sizes of files or is it when you hit a <br>
certain number of records in a file? (My tests tend to be just a <br>
handful of records.)<br>
<br>
We frequently run into the Load MARC Order interface timing out <br>
(<a href="https://bugs.launchpad.net/evergreen/+bug/1675196" rel="noreferrer" target="_blank">https://bugs.launchpad.net/evergreen/+bug/1675196</a>). We advise our <br>
libraries to search for pending POs after about 5 minutes if the load <br>
interface doesn't complete so I think we'd be getting tickets if the <br>
queues were taking as long as you're seeing.<br>
<br>
I'll keep an eye out,<br>
<br>
Jennifer<br>
<br>
<br>
Quoting Tiffany Little <<a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a>>:<br>
<br>
> Good morning everyone,<br>
><br>
> I have a question about your upload queues. We're seeing it take a really<br>
> long time to create a queue, much less to actually start processing the<br>
> queue. IIRC, we've clocked it at something like 16 seconds per record just<br>
> to create the queue, and then further time to actually start going through<br>
> each record to connect it to a bib.<br>
><br>
> Is anyone else seeing it take this long? I know we have bugs out there for<br>
> long upload times, but the fact that it can take almost a half hour just to<br>
> see a queue at all can be really disconcerting when you don't know if it's<br>
> going or not.<br>
><br>
> Thanks!<br>
> Tiffany<br>
><br>
> Tiffany Little, PINES Services Specialist: Acquisitions<br>
><br>
> ------------------------------<br>
><br>
> Georgia Public Library Service | University System of Georgia<br>
><br>
> 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341<br>
><br>
> (470) 512-1454 | <a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a><br>
> <<a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a>><br>
><br>
> Join our email list <<a href="http://georgialibraries.org/" rel="noreferrer" target="_blank">http://georgialibraries.org/</a>> for stories of Georgia<br>
> libraries making an impact in our communities.<br>
<br>
<br>
-- <br>
Jennifer Pringle<br>
Co-op Support - Training Lead<br>
BC Libraries Cooperative<br>
Tel: 1-888-848-9250<br>
<a href="mailto:Email%3Ajennifer.pringle@bc.libraries.coop" target="_blank">Email:jennifer.pringle@bc.libraries.coop</a><br>
Website: <a href="http://bc.libraries.coop" rel="noreferrer" target="_blank">http://bc.libraries.coop</a><br>
<br>
Gratefully acknowledging that I live and work in the unceded <br>
Traditional Territory of the St'at'yemc Nations.<br>
<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div><div><div>Christine Morgan<br></div>Database Support Analyst<br></div>North of Boston Library Exchange, Inc.<br></div>Danvers, Massachusetts<br></div><a href="mailto:cmorgan@noblenet.org" target="_blank">cmorgan@noblenet.org</a><br></div></div></div></div>
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