<div dir="ltr"><div>Hi Samantha,</div><div><br></div><div>Did she enter a new queue name during the first upload? Not having a queue is usually the reason for being prompted with a screen that looks like the upload screen. That's a second chance to enter a new queue name.<br></div><div><br></div><div>Another thing to look at is to Expand all the line items and check each copy to be certain a branch is filled in. If you find some lines without branches, go to the copy level to fill in a branch, then click Save Changes, then Return to go back to the purchase order. Repeat as needed.</div><div><br></div><div>Those are the most frequent causes in our system. I hope this helps.</div><div><br></div><div>Mary</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jan 17, 2023 at 8:38 AM O'Connor, Samantha via Evergreen-acq <<a href="mailto:evergreen-acq@list.evergreen-ils.org">evergreen-acq@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg4018847439893848191">




<div dir="ltr">
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">Good morning,</span></div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)"><br>
</span></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">
A staff member from one of our member libraries ran into an issue with a purchase order last week and I'm trying to understand some of the mechanisms behind what happened. She created the Purchase Order via the Load MARC Order Records option. She did not choose
 to activate the Purchase Order upon creation. When she went to activate the PO, she was prompted to upload the records again. She then discovered that several of the line items in the PO had not linked with the correct bib record. Upon inspecting the queue,
 it appears that for some of the items, the attempt to query the database failed.
<span style="background-color:rgb(255,255,255);display:inline">
There were no problems I could find within the records themselves.<span> </span></span>She was able to manually link them, at which point she was able to activate the PO without uploading the records a second time. </div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">
Is there any reason why some of the records would have failed to query the database, but not all of them?</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div id="m_4472931198209048030Signature">
<div>
<div><span style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,255,255)">
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<b><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black">Samantha O’Connor</span></b></p>
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black">NC Cardinal Training Specialist</span></p>
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black">NC Dept. of Natural and Cultural Resources</span></p>
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<u><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:rgb(5,99,193)"><a href="mailto:samantha.oconnor@ncdcr.gov" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="margin:0px;color:blue">samantha.oconnor@ncdcr.gov</span></a><span style="margin:0px"> </span></span></u><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black"> </span><span style="font-size:10pt;margin:0px;color:black"></span></p>
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black"><a href="https://statelibrary.ncdcr.gov/ld/nc-cardinal" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="margin:0px;color:rgb(5,99,193)">https://statelibrary.ncdcr.gov/ld/nc-cardinal</span></a></span></p>
<p style="margin:0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:black"><br>
109 East Jones Street | 4640 Mail Service Center </span><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px"><br>
<span style="margin:0px;color:black">Raleigh, North Carolina 27699-4600</span></span></p>
<p style="margin:6pt 0in 0in;color:rgb(36,36,36);text-align:start;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<a href="https://www.facebook.com/StateLibraryNC/" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:blue">Facebook</span></a><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px"> <span style="margin:0px"> </span></span><a href="https://twitter.com/StateLibraryNC" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:blue">Twitter</span></a><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px"><span style="margin:0px"> </span> </span><a href="http://www.instagram.com/ncculture" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:blue">Instagram</span></a><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px"> <span style="margin:0px"> </span></span><a href="https://www.youtube.com/user/statelibrarync/" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:blue">YouTube</span></a><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px"><span style="margin:0px"> </span> </span><a href="https://statelibrary.ncdcr.gov/" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;margin:0px;color:blue">Website</span></a></p>
<br>
</span></div>
</div>
</div>
</div>
</div>

_______________________________________________<br>
Evergreen-acq mailing list<br>
<a href="mailto:Evergreen-acq@list.evergreen-ils.org" target="_blank">Evergreen-acq@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-acq</a><br>
</div></blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div><div><div><div>Mary Llewellyn<br></div>Database Manager<br></div>Bibliomation, Inc.<br></div>24 Wooster Ave.<br></div>Waterbury, CT 06708<br></div><a href="mailto:mllewell@biblio.org" target="_blank">mllewell@biblio.org</a><br></div></div>