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<div class="elementToProof"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">I have a library attempting to receive a shipment with ASN and they are getting an error
message when they scan the barcode: </span><span style="font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", "Liberation Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14.08px; color: rgb(102, 77, 3); background-color: rgb(255, 243, 205);">No
container found with barcode</span></div>
<div class="elementToProof"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">I have double-checked that the barcode they are scanning matches the barcode listed
in the </span><span style="font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", "Liberation Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14.08px; color: rgb(0, 64, 133); background-color: rgb(204, 229, 255);">DESADV</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);"> EDI
message, and they have checked with the vendor (Baker and Taylor) to make sure there is nothing wrong on their end. We are very new to ASN, and only have one other library actively using it, so I'm not sure how to troubleshoot this. Is there a step we're missing?
Thanks for any help anyone can provide.</span></div>
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<span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;"><b>Samantha O’Connor</b></span></p>
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<span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">NC Cardinal Training Specialist</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">NC Dept. of Natural and Cultural Resources</span></p>
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<span style="font-family: Arial, sans-serif; font-size: 10pt; color: blue;"><u><a href="mailto:samantha.oconnor@ncdcr.gov" title="mailto:samantha.oconnor@ncdcr.gov" style="color: blue;">samantha.oconnor@</a></u></span><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a href="mailto:samantha.oconnor@ncdcr.gov" title="mailto:samantha.oconnor@ncdcr.gov">dncr.nc.gov.</a></u></span></div>
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