[Evergreen-admin] Staff Client MARC Batch Import Failure

[Jeff Green]

So, that's what I find interesting: although the file name variable is
supposed to be included in the error message, in my system log it is null.

Regarding the permissions - www-data is the owner and group, and it is
world rw.

Mobile

On Sunday, December 1, 2013, Sharp, Chris wrote:

> Jeff,
>
> The code in Open-ILS/src/perlmods/lib/OpenILS/Application/Vandelay.pm,
> beginning at line 261 is:
>
>     unless(-r $filename) {
>         $logger->error("unable to read MARC file $filename");
>         return -1; # make this an event XXX
>     }
>
> That's a test to see if the file is readable by the effective UID/GID, so
> this still looks like a permissions issue if you're seeing the file
> created.  Could you share the output of 'ls -l' on one of those files as
> they are created?
>
> Thanks,
>
> Chris
>
> ----- Original Message -----
> > From: "Jeff Green" <jeff.green.ca at gmail.com <javascript:;>>
> > To: "Chris Sharp" <csharp at georgialibraries.org <javascript:;>>
> > Cc: "evergreen-admin" <evergreen-admin at list.evergreen-ils.org<javascript:;>>,
> "Alexey Vladimirovich Lazar" <alexey.lazar at mnsu.edu <javascript:;>>
> > Sent: Saturday, November 30, 2013 6:33:31 PM
> > Subject: Re: Staff Client MARC Batch Import Failure
> >
> > Yes, I did increase the log level, recreate the issue, and then
> > reviewed the logs but I didn't see anything besides the errors
> > copied to the original message. Grr..
> >
> > On Saturday, November 30, 2013, Sharp, Chris wrote:
> >
> >
> > You might consider upping your loglevel for opensrf in
> > /openils/conf/opensrf_core.xml. That might provide more detail on
> > what's going on.
> >
> > ----- Original Message -----
> > > From: "Jeff Green" < jeff.green.ca at gmail.com >
> > > To: "Chris Sharp" < csharp at georgialibraries.org >
> > > Cc: "evergreen-admin" < evergreen-admin at list.evergreen-ils.org >,
> > > "Alexey Vladimirovich Lazar" < alexey.lazar at mnsu.edu >
> > > Sent: Friday, November 29, 2013 11:36:17 AM
> > > Subject: Re: [Evergreen-admin] Staff Client MARC Batch Import
> > > Failure
> > >
> > >
> > > Thank you Chris.
> > >
> > >
> > > Yes, I can see files being created in /tmp including recently,
> > > verified permissions on /tmp and the files is correct, etc. (we're
> > > using a single server instance).
> > >
> > >
> > > So, the MARC file gets uploaded OK, but then when vandelay goes to
> > > do
> > > its thing it throws the "unable to read MARC file" error. :-/
> > >
> > >
> > > Other ideas, folks?
> > >
> > >
> > >
> > > On Wed, Nov 27, 2013 at 10:26 AM, Sharp, Chris <
> > > csharp at georgialibraries.org > wrote:
> > >
> > >
> > > Jeff,
> > >
> > > The directory on the server is defined in /openils/conf/opensrf.xml
> > > in the <open-ils.vandelay> section (by default it's /tmp). As the
> > > inline comments in that file indicate, if you're in a multi-server
> > > setup, that directory needs to be a writeable NFS share. In our
> > > case
> > > it's /openils/var/data/offline/vandelay, but that's probably not a
> > > standard location. If you can track down whether the files are
> > > being
> > > created on the server, that might be the clue you're looking for.
> > >
> > > Hope that helps,
> > >
> > > Chris
> > >
> > >
> > >
> > > ----- Original Message -----
> > > > From: "Jeff Green" < jeff.green.ca at gmail.com >
> > > > To: "Alexey Vladimirovich Lazar" < alexey.lazar at mnsu.edu >
> > > > Cc: "< evergreen-admin at list.evergreen-ils.org >" <
> > > > evergreen-admin at list.evergreen-ils.org >
> > > > Sent: Tuesday, November 26, 2013 7:54:22 PM
> > > > Subject: Re: [Evergreen-admin] Staff Client MARC Batch Import
> > > > Failure
> > > >
> > > >
> > > >
> > > > Hi Aleksey. Responses to your questions below.
> > > >
> > > >
> > > > Anyone know what the mechanism is for uploading the MARC file
> > > > from
> > > > the staff client into the vandelay module, and what could fail
> > > > during that process? When I check the relevant Perl I see that
> > > > the
> > > > error message is supposed to include the filename, but the log
> > > > just
> > > > shows null at that position, therefore I am wondering if the data
> > > > is
> > > > even making it to the vandelay module.
> > > >
> > > >
> > > >
> > > > We did not make any other system changes - only restarted
> > > > services
> > > > as
> > > > it had been a while. Performance degradatio--
> Chris Sharp
> PINES System Administrator
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, Georgia 30345
> (404) 235-7147
> csharp at georgialibraries.org <javascript:;>
> http://pines.georgialibraries.org/
>


-- 
Jeff Green
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://list.evergreen-ils.org/pipermail/evergreen-admin/attachments/20131201/8600ff73/attachment-0001.html>