[Evergreen-admin] Fresh 2.5.2 install error connecting via Staff Client (Windows)

[Alexander Tim]

Dear All,

Have hit several stumbling blocks installing Evergreen for the first time but have finally reached one that a reread and retyping of the commands won't fix.  I have installed on Ubuntu Server 12.04 and followed the guide for installing for 2.5.2.  The client is Windows 7 x64 and is using the 2.5.2 client.  All seems well with testing the host but logging in to the server through the client generates the following error:

Network or server failure.  Please check your Internet connection to 10.168.50.99 and choose Retry Network.  If you need to enter Offline Mode, choose Ignore Errors in this and subsequent dialogues.  If you believe this error is due to a bug in Evergreen and not network problems, please contact your help desk or friendly Evergreen administrators, and give them this information:
method=open-ils.actor.org_tree.descendants.retrieve
params=[1,-1]
THROWN:
{"payload":[],"debug":"osrfMethodException :  *** Call to [open-ils.actor.org_tree.descendants.retrieve] failed for session [1392133796.204839.13921337964322], thread trace [1]:\nException: OpenSRF::EX::Session 2014-02-11T15:49:56 OpenSRF::Application /usr/local/share/perl/5.14.2/OpenSRF/Application.pm:233 Session Error: Call to open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic \n failed with exception: Exception: OpenSRF::EX::Session 2014-02-11T15:49:56 OpenILS::Application::AppUtils /usr/local/share/perl/5.14.2/OpenILS/Application/AppUtils.pm:201 Session Error: router at private.localhost/open-ils.storage IS NOT CONNECTED TO THE NETWORK!!!\n : \n\n","status":500}
STATUS:



I have cleared the logs and restarted all the constituent parts individually and not received any error messages.  I am also able to connect using srfsh (and then logging in with a user name and password).  The server seems to be responding as it rejects incorrect user names and passwords.  I have also added an SSL exception to allow me to get this far.  I have also tailed the log for the perl start and found that it thinks the storage bit has started correctly:

[2014-02-11 15:06:57] open-ils.storage [INTL:4051:Pg.pm:120:] All is well on the western front
[2014-02-11 15:06:57] open-ils.storage [DEBG:4051:Storage.pm:66:] Success initializing driver!


I am guessing I have messed up something in the opensrf_core.xml file but will admit the guide on that particular part was not exactly something I was able to grasp and understand.  I seemed to find that most of the passwords were already set in the example file to what I had chosen for this test server.  I would be most grateful for any guidance as I believe this is the last step to actually being able to test the server proper and see if our library wants to use it.

Regards

Tim

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