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Hi Maurice,<br>
<br>
A common issue is that people who are testing Evergreen use
self-signed SSL certificates. In the 2.3 staff client, the system
presents with "there was an error testing this hostname" to also
mean that there may be an SSL certificate authentication error.<br>
<br>
Try adding the SSL exception (with the button "Add SSL Exception")
and see if that clears up your problems connecting.<br>
<br>
-- Ben<br>
<br>
<div class="moz-cite-prefix">On 11/30/2012 11:07 AM, Bouchard,
Maurice wrote:<br>
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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is no doubt a newbie question but I’ve
searched high and low and cannot find an answer. I’ve
installed evergreen server v2.3.1 on ubuntu 12.04 (using
VirtualBox 4.2.4) on my Windows XP (really) workstation.
Evergreen seems to be working properly. I can communicate
with srfsh and I can browse to the catalog (I’ve customized
links and logos; my changes appear and are working). I can
login to the OPAC with the eg admin user name and password. I
cannot, however, connect to anything with the Staff Client
(v2.3.1)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am using a local, private IP address
192.168.58.114 (this is just a prototype so I can convince my
boss to go with evergreen). I’ve added an entry to my hosts
file on my Windows workstation as<o:p></o:p></p>
<p class="MsoNormal">192.168.58.114 library<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can ping it from the Windows command
line.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">When I enter either 192.168.58.114 or
library in the Hostname field on the staff client and re-test
the server I get “There was an error testing this hostname.”
I’ve tried entering one of the host names in the community
server list, but I get the same result. I uninstalled v2.3.1
and installed 2.3.0. When I enter my IP addr (or library or
one of the community servers) in the hostname field and try to
test, it correctly tells me I have a version mismatch.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve noticed I have to register my
workstation, but the instructions say to login as
administrator to register the workstation. Of course, I can’t
log in. Is there a way to register the first workstation
outside of the staff client or does that not matter in this
case?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is there a way to get debugging information
for the client? I noticed debug code in the javascript but I
didn’t see how to turn it on.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I am sure I am missing something
fundamental (which is probably why I can’t find it in the doc,
the wiki, mail archives or IRC archives).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any help will be most appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Maury Bouchard<o:p></o:p></p>
<p class="MsoNormal">Educational Tech Consultant<o:p></o:p></p>
<p class="MsoNormal">Bassett Learning Commons and Mackenzie
Medical Library<o:p></o:p></p>
<p class="MsoNormal">(607) 547-3116<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<br>
<pre class="moz-signature" cols="72">--
Benjamin Shum
Open Source Software Coordinator
Bibliomation, Inc.
32 Crest Road
Middlebury, CT 06762
203-577-4070, ext. 113</pre>
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