<div dir="ltr">After restarting our Evergreen services several weeks ago (due to some slowness), we've been unable to use the MARC Batch Import feature in the staff client.<div>
<div><br></div><div>After selecting a known-good MARC file to upload, we click the upload button and the next screen shows all 0's (0 queues, records, etc.)</div><div><br></div><div>The only error message in the log is as follows: </div>

<div><br></div><div>[2013-11-24 08:30:13] open-ils.vandelay [ERR :19607:Vandelay.pm:262:1385310436197012] unable to read MARC file</div><div><br></div><div>We've tried using multiple computers on multiple networks, various MARC files, and have restarted the Evergreen services several times.  I also bumped up the loglevel but didn't find any more useful information.</div>

<div><br></div><div>Running on Evergreen 2.2.0</div><div><br></div><div>Any help would be greatly appreciated.</div><div><br></div><div>Here's the full trace for an attempt:</div><div><br></div><div><div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:Application.pm:130:1385310436197012] CALL: open-ils.vandelay open-ils.vandelay.bib.process_spool a613b75aee15655fd3e302df1f782395,</div>
<div>open-ils.auth 2013-11-24 08:30:12 [INFO:19581:oils_auth.c:931:1385310436197012] CALL:   open-ils.auth open-ils.auth.session.retrieve - ["a613b75aee15655fd3e302df1f782395",1]</div><div>open-ils.auth 2013-11-24 08:30:12 [INFO:19581:oils_event.c:46:1385310436197012] Creating new event: SUCCESS</div>
<div>open-ils.auth 2013-11-24 08:30:12 [INFO:19581:osrf_app_session.c:1017:1385310436197012] [open-ils.auth] sent 786 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div><div>open-ils.auth 2013-11-24 08:30:12 [INFO:19581:osrf_stack.c:163:1385310436197012] Message processing duration 0.000733</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore] sent 180 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.000168</div>
<div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US open-ils.cstore.transaction.begin []</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore] sent 372 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.000509</div><div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US open-ils.cstore.set_audit_info ["a613b75aee15655fd3e302df1f782395",1,"115"]</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore open-ils.cstore.set_audit_info "a613b75aee15655fd3e302df1f782395",1,"115"</div><div>
open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore] sent 175 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.000573</div>
<div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US open-ils.cstore.direct.vandelay.bib_queue.retrieve 253</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore open-ils.cstore.direct.vandelay.bib_queue.retrieve 253</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore] sent 386 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.001261</div>
<div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] checking perms user=1, org=6, perm=CREATE_BIB_IMPORT_QUEUE</div><div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] request en-US open-ils.cstore.json_query.atomic {"from":"au","select":{"au":[{"params":["CREATE_BIB_IMPORT_QUEUE","vbq",253,"6"],"transform":"permission.usr_has_object_perm","alias":"has_perm","column":"id"}]},"where":{"id":"1"}}</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_application.c:1040:1385310436197012] CALL: open-ils.cstore open-ils.cstore.json_query.atomic {"from":"au","select":{"au":[{"params":["CREATE_BIB_IMPORT_QUEUE","vbq",253,"6"],"transform":"permission.usr_has_object_perm","alias":"has_perm","column":"id"}]},"where":{"id":"1"}}</div>
<div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_app_session.c:1017:1385310436197012] [open-ils.cstore] sent 357 bytes of data to opensrf@private.localhost/open-ils.vandelay_drone_at_localhost_19607</div><div>open-ils.cstore 2013-11-24 08:30:12 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.000591</div>
<div>[2013-11-24 08:30:12] open-ils.vandelay [INFO:19607:CStoreEditor.pm:109:1385310436197012] editor[1|1] json_query : returned 1 result(s)</div><div>[2013-11-24 08:30:13] open-ils.vandelay [ERR :19607:Vandelay.pm:262:1385310436197012] unable to read MARC file</div>
<div>open-ils.cstore 2013-11-24 08:30:13 [INFO:19653:osrf_stack.c:163:1385310436197012] Message processing duration 0.000001</div><div>[2013-11-24 08:30:13] open-ils.vandelay [INFO:19607:Transport.pm:163:1385310436197012] Message processing duration: 1.021</div>
<div><br></div><div><br></div>-- <br>Jeff Green<br><br>
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