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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi, Tim<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for all the great info! There’s something that looks like it might be telling in your router-private.log file. It points to this part of the OpenSRF
software: <a href="http://git.evergreen-ils.org/?p=OpenSRF.git;a=blob;f=src/router/osrf_router.c;h=359d98a86dd6353e9f8aafe716c48706c978b96c;hb=9516696af415545e237afc77c45d6d404eb10fe6#l479">
http://git.evergreen-ils.org/?p=OpenSRF.git;a=blob;f=src/router/osrf_router.c;h=359d98a86dd6353e9f8aafe716c48706c978b96c;hb=9516696af415545e237afc77c45d6d404eb10fe6#l479</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">From the description of that function (emphasis added, that part is where your error is thrown):<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The presumption is that the relevant node is dead. If another node is available for the same class, then remove the dead one, create a clone of the message
to be sent elsewhere, and return a pointer to it. <b>If there is no other node for the same class, send a cancel message back to the sender, remove both the node and the class it belongs to, and return NULL</b>. If we can't even do that because the entire
class is dead, log a message to that effect and return NULL.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It would appear (to me) that the issue is centered around no opensrf@private.localhost node existing and thus, OpenSRF tells you it’s not connected. When it
comes to Evergreen Admin, I’m pretty sharp. But, we’re now into OpenSRF territory, and that confuses the heck out of me lol. It’s probably time to pass the support torch to somebody else.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">My suggestion to you is to send this issue to the Dev Mailing list (<a href="http://libmail.georgialibraries.org/mailman/listinfo/open-ils-dev">http://libmail.georgialibraries.org/mailman/listinfo/open-ils-dev</a>
(don’t forget to subscribe first)). I’m super-confident they’ll be able to help you out further, and that list sees a little more activity than this one does anyway. Try to forward as much of what we’ve gone through already.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Elliot J. Voris<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> evergreen-admin-bounces@list.evergreen-ils.org [mailto:evergreen-admin-bounces@list.evergreen-ils.org]
<b>On Behalf Of </b>Alexander Tim<br>
<b>Sent:</b> 13 February, 2014 04:31<br>
<b>To:</b> evergreen-admin@list.evergreen-ils.org<br>
<b>Subject:</b> [Evergreen-admin] FW: Fresh 2.5.2 install error connecting via Staff Client (Windows)<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Well it has been awhile since I worked with Ubuntu so hadn't thought about the firewall. I have disabled it for now (understand not best practice but am working towards a test or more specifically just a proof
of concept). Bounced the server and restarted all the OpenSRF services etc. I still get the same error.<br>
<br>
I am also using bog standard passwords for simplicity at this stage. I have been burnt with special characters in Linux before but have triple checked them all and can't see any in the passwords that would cause an issue.<br>
<br>
I have avoided installing with anything beyond the standard in the documentation. To that end there is no --enable-python or --enable-java flag.<br>
<br>
I have run the start_all command and everything seems to load without issue. I am then able to login to the srfsh shell using the egadmin user and password I specified running the perl script during installation.<br>
<br>
For a round up I am using Ubuntu 12.04 Server x64. This is a VM running on ESXi. All packages, bar lynx web browser, that have been installed are as a result of the commands run during evergreen installation.<br>
<br>
Digging around the logs I am still not sure what I am looking at. Doing a grep for ERR seems to return the same details as the staff client error.<br>
<br>
I have attached a tar of the logs in case anyone can see anything glaring.<br>
<br>
Thanks for the pointers thus far.<br>
<br>
Regards<br>
<br>
Tim<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:evergreen-admin-bounces@list.evergreen-ils.org">evergreen-admin-bounces@list.evergreen-ils.org</a> [<a href="mailto:evergreen-admin-bounces@list.evergreen-ils.org">mailto:evergreen-admin-bounces@list.evergreen-ils.org</a>] On Behalf Of
Elliot Voris <br>
Sent: 12 February 2014 18:22<br>
To: <a href="mailto:evergreen-admin@list.evergreen-ils.org">evergreen-admin@list.evergreen-ils.org</a>
<br>
Subject: Re: [Evergreen-admin] Fresh 2.5.2 install error connecting via Staff Client (Windows)<br>
<br>
Good call, Aleksey! I didn't even think about checking the firewall.<br>
<br>
I probably should have asked these things at the start: What OS are you using? What version of OpenSRF did you install? Any chance you installed OpenSRF and/or Evergreen with the --enable-python flag (if that seems completely unfamiliar, then you probably didn't)?
Have you run through the steps outlined here: <a href="http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors" target="_blank">
http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors</a> ? If so, what were the results?
<br>
<br>
Double check two steps for me:<br>
1) From the OpenSRF install instructions: <a href="http://evergreen-ils.org/documentation/install/OpenSRF/README_2_2_2.html#_testing_the_default_opensrf_services" target="_blank">
http://evergreen-ils.org/documentation/install/OpenSRF/README_2_2_2.html#_testing_the_default_opensrf_services</a>
<br>
2) From the Evergreen-ILS install instructions: <a href="http://docs.evergreen-ils.org/2.5/_testing_connections_to_evergreen.html" target="_blank">
http://docs.evergreen-ils.org/2.5/_testing_connections_to_evergreen.html</a> <br>
<br>
I recall when I was trying to install Evergreen for the first time, it took me a bunch of tries. I was also fairly new to Linux at the time, too. It was like trying to learn how to administer software, using a language I was learning simultaneously. It was
really easy to overlook things and get myself lost.<br>
<br>
Thanks!<br>
<br>
Elliot J. Voris<br>
<br>
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