[Evergreen-catalogers] Load MARC Order Record

Thu Oct 19 14:49:28 EDT 2017

It sounds like you are encountering this bug where the Load MARC  
Records interface times out -  
https://bugs.launchpad.net/evergreen/+bug/1675196

We've been seeing this for a while now on 2.10 and 2.12. Our advice to  
our libraries has been when the loading takes more than 5 to 10  
minutes open a new tab and search for new pending purchase orders.  In  
most cases staff find the purchase order and it has contains line  
items for all the records in the file.

Jennifer

Quoting Tiffany Little <tlittle at georgialibraries.org>:

> We're also experiencing this right now. If we upload a small MARC file--say
> <10 titles--then all goes smoothly and we get the link to the PO, etc. If
> it's any larger than that, it hangs indefinitely and we never get the links.
>
> Like Don, this happens to me no matter what level of permission group I'm
> at. (Since you happened to mention that perm specifically, Kathy, I
> double-checked and we do have it enabled.)
>
> If staff leave the page for a bit and then do a search with that day's
> creation date, their POs were created successfully. Our current guess is
> that matching against the matchset is taking too long and causing the page
> to time out, but that the PO creation process is still happening behind the
> scenes. Anyone have any thoughts on the plausibility/likelihood of that?
>
> Tiffany
>
> --
> Tiffany Little
> *PINES Services Specialist, Acquisitions*
> Georgia Public Library Service
> 1800 Century Place, Ste 150
> Atlanta, GA 30345
> (404) 235-7161
> tlittle at georgialibraries.org
>
> On Thu, Oct 19, 2017 at 1:05 PM, Kathy Lussier <klussier at masslnc.org> wrote:
>
>> Hi Don,
>>
>> One question about the 2.12.6 release, is it supposed to included the full
>> featured 3.0 Webby version? I'm asking because there seems to be some
>> missing features that are described in the 3.0 documentation, that aren't
>> showing up.
>>
>> No, the features described in the 3.0 documentation are only available in
>> 3.0.
>>
>> You can see everything available in 2.12.6 by looking at the 2.12 release
>> notes - https://evergreen-ils.org/documentation/release/RELEASE_
>> NOTES_2_12.html. You'll see that for each maintenance release (the
>> releases where the last number changes), there are a series of bug fixes
>> that are noted.
>>
>> For any given release, we don't add new features after hitting the beta
>> release. We only add bug fixes. This allows us the opportunity to stabilize
>> the release as it matures, given that any new feature has the potential to
>> introduce new bugs. This is why the large web client features that were
>> added to 3.0 (offline circulation and serials) were not added to 2.12. On
>> the other hand, there have been a series of web client bug fixes added to
>> Evergreen over time that were added to the 2.12 release series.
>>
>> I hope this helps!
>> Kathy
>>
>> On 10/19/2017 12:55 PM, Donald Butterworth wrote:
>>
>> Thanks for this starting point Kathy. I am the one that does these types
>> of imports, and theoretically I have full administrative permissions for
>> everything. When we first started using Acquisitions, we encountered this
>> kind of behavior. Then, at some point, after an upgrade I think, everything
>> started working smoothly, but down the line trouble started up again. We
>> just moved to 2.12.6 last week and I had hoped that might solve the
>> problem. Alas, no. I'll involve our IT people now. Hopefully they can
>> figure out what's missing.
>>
>> One question about the 2.12.6 release, is it supposed to included the full
>> featured 3.0 Webby version? I'm asking because there seems to be some
>> missing features that are described in the 3.0 documentation, that aren't
>> showing up.
>>
>> On Thu, Oct 19, 2017 at 11:10 AM, Kathy Lussier <klussier at masslnc.org>
>> wrote:
>>
>>> Hi Don,
>>>
>>>  This sounds similar to a problem we encountered when first using
>>> acquisitions a few years ago. In our case, the records would upload as
>>> expected and we had not trouble using merge profiles or generating the copy
>>> record. However, every upload on one system had a hanging progress bar and
>>> the View Purchase Order and other links never appeared.
>>>
>>> We later realized that we were lacking a permission on our acquisitions
>>> accounts that allowed the upload to go as smoothly as it should. The
>>> CREATE_BIB_IMPORT_QUEUE was one permission we were missing (this discover
>>> resulted in my filing https://bugs.launchpad.net/evergreen/+bug/1325637),
>>> but I think there were others. Since your experience sounds a little
>>> different than what we experienced, it might be a different permission, but
>>> I would start with some of the permissions related to batch importing to
>>> see if your acquisitions folks have all the permissions they need.
>>>
>>> I hope this helps!
>>>
>>> Kathy
>>>
>>> On 10/19/2017 11:02 AM, Donald Butterworth wrote:
>>>
>>> Hi All,
>>>
>>> We use the Load MARC Order Record feature 99.9% of the time to create a
>>> purchase orders. We create MARC files that includes a 962 field in each bib
>>> record, which is what we use to supply copy record data and order data.
>>>
>>> When we load a file, and Evergreen doesn't encounter a matching bib
>>> record, all goes smoothly. The PO gets generated and the copy records get
>>> created automatically.
>>>
>>> However ... if Evergreen does encounter a matching bib record, the
>>> progress bar continues to display and the View Purchase Order link never
>>> appears. Also, from the point in the import process where Evergreen
>>> encounters the matching bib record, the copy records fail to create.
>>>
>>> What we want is for the incoming bib record to overlay the existing bib
>>> record and create the copy record. Also, of course, we want the PO creation
>>> to complete, and the View Purchase Order link to appear.
>>>
>>> What checkbox are we missing, or is this a bug?
>>>
>>> Don
>>>
>>> --
>>> Don Butterworth
>>> Collection Management Librarian /
>>> Faculty Associate
>>> B.L. Fisher Library
>>> Asbury Theological Seminary
>>> don.butterworth at asburyseminary.edu
>>> (859) 858-2227 <%28859%29%20858-2227>
>>>
>>>
>>> _______________________________________________
>>> Evergreen-catalogers mailing  
>>> listEvergreen-catalogers at list.evergreen-ils.orghttp://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-catalogers
>>>
>>>
>>> --
>>> Kathy Lussier
>>> Project Coordinator
>>> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
>>> Twitter: http://www.twitter.com/kmlussier
>>>
>>>
>>> _______________________________________________
>>> Evergreen-catalogers mailing list
>>> Evergreen-catalogers at list.evergreen-ils.org
>>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/everg
>>> reen-catalogers
>>>
>>>
>>
>>
>> --
>> Don Butterworth
>> Collection Management Librarian /
>> Faculty Associate
>> B.L. Fisher Library
>> Asbury Theological Seminary
>> don.butterworth at asburyseminary.edu
>> (859) 858-2227
>>
>>
>> _______________________________________________
>> Evergreen-catalogers mailing  
>> listEvergreen-catalogers at list.evergreen-ils.orghttp://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-catalogers
>>
>>
>> --
>> Kathy Lussier
>> Project Coordinator
>> Massachusetts Library Network Cooperative(508) 343-0128klussier at masslnc.org
>> Twitter: http://www.twitter.com/kmlussier
>>
>>
>> _______________________________________________
>> Evergreen-catalogers mailing list
>> Evergreen-catalogers at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/
>> evergreen-catalogers
>>
>>

-- 
Jennifer Pringle
Co-op Support
BC Libraries Cooperative
Tel: 1-888-848-9250
Email:jennifer.pringle at bc.libraries.coop
Website: http://bc.libraries.coop