[Evergreen-catalogers] Zebra printer in new evergreen

[Oxford, Susan]

Good morning Tara,

Thanks for the response. My clerk isn’t in today but we will work on this tomorrow.

Our operating system is Windows 10. We are using the new web client. We all use google chrome and it is the latest version and updates regularly.

I do not know if we use Hatch or not. I see it on a menu but we have not touched it.

Thanks,

Susan



From: Evergreen-catalogers [mailto:evergreen-catalogers-bounces at list.evergreen-ils.org] On Behalf Of Terran McCanna
Sent: July 11, 2018 9:28 AM
To: Evergreen Community Catalogers <evergreen-catalogers at list.evergreen-ils.org>
Subject: Re: [Evergreen-catalogers] Zebra printer in new evergreen

Hi Susan,

Were you able to get this working? My first suggestion would be to reinstall the printer drivers. Beyond that, it would help to know what operating system you are using and if you are using the old-style staff client or the new web client. And, if you are the web client, what browser you are using and if you are using Hatch or not.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmccanna at georgialibraries.org<mailto:tmccanna at georgialibraries.org>

On Tue, Jul 10, 2018 at 9:55 AM, Oxford, Susan <soxford at ucn.ca<mailto:soxford at ucn.ca>> wrote:
Hello,

We have a TLP 2824 Plus spine label printer. It hasn’t worked since we updated from Evergreen  2.something to 3.something. How do I get the spine label printer working again?

Thanks,

Susan



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