[Evergreen-catalogers] Image uploader

[Morgan, Michele]

Just wanted to add that there was a bug with the Cover Image Uploader:

https://bugs.launchpad.net/evergreen/+bug/1988321

The fix was released in 3.9.2 and 3.10.1, so this may or may not be the
cause of the issues described in this thread.

Hope this helps,
Michele

--
Michele M. Morgan, Systems Support Specialist
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Tue, Jun 20, 2023 at 4:46 PM Terran McCanna via Evergreen-catalogers <
evergreen-catalogers at list.evergreen-ils.org> wrote:

>  I wasn't involved in setting it up for PINES, but I know it's working on
> 3.10 for us.
>
> Terran McCanna, PINES Program Manager
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> On Tue, Jun 20, 2023 at 4:29 PM Maggie Hulett via Evergreen-catalogers <
> evergreen-catalogers at list.evergreen-ils.org> wrote:
>
>> Thank you for your insight!
>>
>> We have the right permissions, but I will pass along the information you
>> sent to our system admin  re- the release notes.
>>
>> I checked past records I have tried uploading an image for and they are
>> still blank. So sad.
>>
>> Is there any reason it would work on 3.9 but not 3.10? Is there a
>> specific bug for 3.10?
>>
>> Maggie
>>
>>
>>
>> On Tue, 20 Jun 2023 at 15:47, Ron Eifert <reifert at sikeston.lib.mo.us>
>> wrote:
>>
>>> We had that experience in Missouri Evergreen when we updated to 3.9.  I
>>> received this message repeatedly, but after about 30 minutes, the image
>>> would be there anyway. Not after a refresh (or two, or three...), but
>>> eventually.
>>>
>>> Revisit any of the records where you have tried to upload images and see
>>> if the image has appeared. Also, as Jennifer points out, make sure that
>>> your permissions are correct.
>>>
>>> Ron Eifert, MS-LME
>>> Director
>>> Sikeston Public Library
>>> ------------------------------
>>> *From:* Evergreen-catalogers <
>>> evergreen-catalogers-bounces at list.evergreen-ils.org> on behalf of
>>> Maggie Hulett via Evergreen-catalogers <
>>> evergreen-catalogers at list.evergreen-ils.org>
>>> *Sent:* Tuesday, June 20, 2023 2:41 PM
>>> *To:* Evergreen Community Catalogers <
>>> evergreen-catalogers at list.evergreen-ils.org>
>>> *Cc:* Maggie Hulett <mhulett at nflibrary.ca>
>>> *Subject:* [Evergreen-catalogers] Image uploader
>>>
>>> Hello,
>>>
>>> We are hoping you can help us.
>>>
>>> We are on 3.10.1 (recently updated from 3.6.2) and cannot upload cover
>>> images, we get this error message:
>>>
>>> [image: image.png]
>>>
>>> Does anyone know a workaround for this? I do not see an explanation for
>>> this error in the documentation.
>>>
>>> Thank you for your help,
>>> --
>>> *Maggie Hulett, *BA (Hon.), MLIS, UX
>>> She/Her
>>> Local History and Collections Technician
>>> Information Resources & Connections
>>> *Niagara Falls Public Library*
>>> 4848 Victoria Avenue, Niagara Falls, ON  L2E 4C5
>>> Tel 905-356-8080 x 226 mhulett at nflibrary.ca
>>>
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>>
>>
>> --
>> *Maggie Hulett, *BA (Hon.), MLIS, UX
>> She/Her
>> Local History and Collections Technician
>> Information Resources & Connections
>> *Niagara Falls Public Library*
>> 4848 Victoria Avenue, Niagara Falls, ON  L2E 4C5
>> Tel 905-356-8080 x 226 mhulett at nflibrary.ca
>>
>>
>> CONFIDENTIALITY NOTICE: This communication and any accompanying
>> document(s) are confidential and may be privileged. They are intended for
>> the sole use of the addressee. If you receive this transmission in error,
>> you are advised that any disclosure, copying, distribution, or the taking
>> of any action in reliance upon the communication is strictly prohibited. If
>> you have received this communication in error, please immediately contact
>> or inform the sender by return e-mail or by telephone at 905-356-8080
>> x240 <905-356-8080%20x225> and delete this e-mail message and all
>> copies. Due to the inherent risks associated with the Internet, we assume
>> no responsibility for unauthorized interception of any Internet
>> communication with you or the transmission of computer viruses.
>>
>> The Niagara Falls Public Library promotes work-life balance and the right
>> for its employees to disconnect outside of work hours. Please do not feel
>> obligated to reply to this email outside of your normal working hours.
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