<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hi Everyone,</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">When we upgraded to the web client version 3.0.10 some libraries experienced blank copy alert messages in newly created items. We found that templates had been corrupted with an invisible stuck character in the alert message field. Entering text in the field in the item record or in the template, saving, and then removing the text cleared out the field. No more copy alerts in check in, check out.</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I have at least two libraries that have tried editing templates and have deleted corrupted ones and made new ones. They still have the blank alert messages. One library had this happen to all newly created templates. These libraries catalog affected items in xul.</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">I do not see anything like this in Launchpad. Is anyone else experiencing this? Did you fix it, and if so how?</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Thanks,</div><div class="gmail_default" style="font-family:verdana,sans-serif">Janet</div><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><div dir="ltr" style="margin-left:0pt"><table style="border:none;border-collapse:collapse"><colgroup><col width="180"><col width="326"></colgroup><tbody><tr style="height:102pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh3.googleusercontent.com/bSd7D8g3VXi0D27vqlwdEBAUuPEYzFQNZVljNyCgRnefpl8eEyjF52SOpmhvBVlZ8DfMuAUvg24dRX1CG2tFVlm6VpHVAPOVJ4vho7b3jgZ--7YybCEFu-wJkv-y2Jg1dYKRYcLA" width="151" height="113" style="border:none"></span></p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Janet Schrader</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Bibliographic Services Supervisor | CW MARS</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">67 Millbrook Street, Suite 201, Worcester, MA 01606</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">P: 508-755-3323 x 325 | F: 508-757-7801</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Roboto;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span></p><hr><p></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><a href="mailto:jschrader@cwmars.org" target="_blank"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">jschrader@cwmars.org</span></a><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">  ||  </span><a href="http://www.cwmars.org/" target="_blank"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">http;//cwmars.org</span></a></p></td></tr></tbody></table></div></span><span><span><div dir="ltr" style="margin-left:0pt"><br></div></span></span></div></div></div></div></div></div></div></div></div></div></div></div>
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