<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hi Elaine,</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">At least one library reported that they deleted all the templates with the alert message (all had them) and made new ones. The new ones also had the blank alert message. It could be using the same name. When I recommend making a new template to replace a deleted one I also recommend changing the name slightly, adding 2 or revised or using upper/lower case letters.</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Janet</div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><span><div dir="ltr" style="margin-left:0pt"><br></div></span></span></div></div></div></div></div></div></div></div></div></div><div class="gmail_quote">On Tue, Oct 9, 2018 at 4:55 PM, Elaine Hardy <span dir="ltr"><<a href="mailto:ehardy@georgialibraries.org" target="_blank">ehardy@georgialibraries.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div style="font-family:tahoma,sans-serif">I will pass that along. But will still get the bug report opened</div><div style="font-family:tahoma,sans-serif"><br></div><div style="font-family:tahoma,sans-serif">We are finding that item templates, even when replaced in the web client are still failing with some of the same errors. We are suspecting that, if the same name is used, the templates in the XUL client will replace the new templates. We don't have concrete evidence, it just seems to match what we are seeing.<br clear="all"></div><div><div dir="ltr" class="m_-4129868741320002500gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div><div><div><div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif">J. Elaine Hardy<br></font></div><font face="tahoma,sans-serif">PINES & Collaborative Projects Manager<br></font></div><font face="tahoma,sans-serif">Georgia Public Library Service/PINES<br></font></div><font face="tahoma,sans-serif">1800 Century Place, Ste. 580<br></font></div><font face="tahoma,sans-serif">Atlanta, GA 30045<br><br></font></div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif">404.548.4241 Cell<br></font></div><div><font face="tahoma,sans-serif"><a href="mailto:ehardy@georgialibraries.org" target="_blank">ehardy@georgialibraries.org</a><br></font></div><div><font face="tahoma,sans-serif">Helpdesk: </font><font face="tahoma,sans-serif"><a href="http://help.georgialibraries.org" target="_blank">http://help.georgialibraries.<wbr>org </a></font></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr">On Tue, Oct 9, 2018 at 12:37 PM Janet Schrader <<a href="mailto:jschrader@cwmars.org" target="_blank">jschrader@cwmars.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div style="font-family:verdana,sans-serif">Hi Elaine,</div><div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif">We are on 3.0.12. When we moved to the web client several libraries reported that some templates added a blank alert message to items cataloged with that template. Our workaround was to add text to the alert box, save the item record, reopen it and delete the text. Doing the same in the template also fixed the template although I did start telling the library to delete the affected template and make a new one which could be faster.</div><div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif"><br></div><div style="font-family:verdana,sans-serif">Janet</div></div><div class="gmail_extra"><br clear="all"><div><div class="m_-4129868741320002500m_7554861780973758368gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><br><div dir="ltr" style="margin-left:0pt"><table style="border:none;border-collapse:collapse"><colgroup><col width="180"><col width="326"></colgroup><tbody><tr style="height:102pt"><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh3.googleusercontent.com/bSd7D8g3VXi0D27vqlwdEBAUuPEYzFQNZVljNyCgRnefpl8eEyjF52SOpmhvBVlZ8DfMuAUvg24dRX1CG2tFVlm6VpHVAPOVJ4vho7b3jgZ--7YybCEFu-wJkv-y2Jg1dYKRYcLA" width="151" height="113" style="border:none"></span></p></td><td style="vertical-align:top;padding:5pt 5pt 5pt 5pt"><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Janet Schrader</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Bibliographic Services Supervisor | CW MARS</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">67 Millbrook Street, Suite 201, Worcester, MA 01606</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">P: 508-755-3323 x 325 | F: 508-757-7801</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Roboto;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span></p><hr><p></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><a href="mailto:jschrader@cwmars.org" target="_blank"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">jschrader@cwmars.org</span></a><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> || </span><a href="http://www.cwmars.org/" target="_blank"><span style="font-size:11pt;font-family:"Proxima Nova";color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">http;//cwmars.org</span></a></p></td></tr></tbody></table></div></span><span><span><div dir="ltr" style="margin-left:0pt"><br></div></span></span></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Oct 9, 2018 at 11:56 AM, Elaine Hardy <span dir="ltr"><<a href="mailto:ehardy@georgialibraries.org" target="_blank">ehardy@georgialibraries.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div style="font-family:tahoma,sans-serif">Sometimes the web client adds alerts to an item. The alerts cannot be seen in the web client and have to be deleted in the XUL client.</div><div style="font-family:tahoma,sans-serif"><br></div><div style="font-family:tahoma,sans-serif">I thought I had submitted this to launchpad but could not find a report or it.<br clear="all"></div><div><div dir="ltr" class="m_-4129868741320002500m_7554861780973758368m_-7323597212349246081gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div><div><div><div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif">J. Elaine Hardy<br></font></div><font face="tahoma,sans-serif">PINES & Collaborative Projects Manager<br></font></div><font face="tahoma,sans-serif">Georgia Public Library Service/PINES<br></font></div><font face="tahoma,sans-serif">1800 Century Place, Ste. 580<br></font></div><font face="tahoma,sans-serif">Atlanta, GA 30045<br><br></font></div><font face="tahoma,sans-serif"><br></font></div><div><font face="tahoma,sans-serif">404.548.4241 Cell<br></font></div><div><font face="tahoma,sans-serif"><a href="mailto:ehardy@georgialibraries.org" target="_blank">ehardy@georgialibraries.org</a><br></font></div><div><font face="tahoma,sans-serif">Helpdesk: </font><font face="tahoma,sans-serif"><a href="http://help.georgialibraries.org" target="_blank">http://help.georgialibraries.<wbr>org </a></font></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr">On Thu, Sep 27, 2018 at 9:27 AM <a href="mailto:scott.thomas@sparkpa.org" target="_blank">scott.thomas@sparkpa.org</a> <<a href="mailto:scott.thomas@sparkpa.org" target="_blank">scott.thomas@sparkpa.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi Liz,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> We have noticed some oddities with templates in the Web Client since upgrading to 3.1 last week. Are you on 3.1?<br>
<br>
Scott<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Evergreen-catalogers [mailto:<a href="mailto:evergreen-catalogers-bounces@list.evergreen-ils.org" target="_blank">evergreen-catalogers-<wbr>bounces@list.evergreen-ils.org</a><wbr>]
<b>On Behalf Of </b>Elizabeth McCullough<br>
<b>Sent:</b> Tuesday, September 25, 2018 1:32 PM<br>
<b>To:</b> <a href="mailto:evergreen-catalogers@list.evergreen-ils.org" target="_blank">evergreen-catalogers@list.<wbr>evergreen-ils.org</a><br>
<b>Subject:</b> [Evergreen-catalogers] Template Editing Issues<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Is anyone else having a problem with their templates today? I have tried editing in Staff Client and Web Client. I went into the template for an item and tried to remove the alert message/legacy copy alert. I deleted the note, but the modify
copies/save & exit buttons wouldn't work (do not become active). <br clear="all">
<br>
-- <u></u><u></u></p>
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<p class="MsoNormal">Liz McCullough, Cataloger<u></u><u></u></p>
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