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<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black">Hi Marguerite,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black">We ran into the same problem here when we upgraded to 3.1.6. For us, it was a permission issue. The NC Cardinal support staff provided us with this information that worked when we
updated permissions as needed for all staff. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal">CREATE_COPY_ALERT <br>
VIEW_COPY_ALERT <br>
UPDATE_COPY_ALERT<o:p></o:p></p>
<p class="MsoNormal">DELETE_COPY_ALERT<span style="font-family:"Cambria",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black">I hope that helps!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:black;background:white">Jennifer</span><b><span style="font-size:10.0pt;font-family:"Lucida Calligraphy";color:#385623;background:white"><br>
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</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black;background:white">Jennifer Weston, MLIS<br>
Davidson County Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black;background:white">NC Cardinal Member Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black;background:white">Technical Services Manager<br>
<a href="mailto:jennifer.weston@davidsoncountync.gov"><span style="color:#0563C1">jennifer.weston@davidsoncountync.gov</span></a><br>
(336) 242-2941</span><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="178" height="93" style="width:1.8541in;height:.9687in" id="Picture_x0020_1" src="cid:image001.jpg@01D47B42.C5C6B8E0" alt="DavidsonCounty"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Cambria",serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Evergreen-catalogers <evergreen-catalogers-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Marguerite Grant<br>
<b>Sent:</b> Tuesday, November 13, 2018 10:42 AM<br>
<b>To:</b> evergreen-catalogers@list.evergreen-ils.org<br>
<b>Subject:</b> [Evergreen-catalogers] Copy Alerts in 3.1.6<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">When a copy alert is entered on an item for an item, we haven't found a way to edit that alert or delete it if necessary.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We use copy alerts during checkin and checkout to alert the circ staff that they should verify the number of discs in an audio book or a DVD and we sometimes need to change the content of the message.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Is there a way to do this? So far we've just seen the alerts pile up with no way to delete or alter existing alerts.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks in advance for any insight anyone can give us.<o:p></o:p></p>
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<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Marguerite Grant<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">---<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Rodgers Memorial Library<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hudson, NH<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">(603) 816-4512<o:p></o:p></p>
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Davidson County Government, PO Box 1067, Lexington, NC, USA, www.co.davidson.nc.us<br>
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