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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hello Maggie,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">There’s a bit of set up required for using the image uploader.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I’d double check that the account you’re using has the new permission - UPLOAD_COVER_IMAGE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I’d also check with your system administrator that they’ve made the changes outlined here:
<a href="https://evergreen-ils.org/documentation/release/RELEASE_NOTES_3_9.html#_custom_cover_image_uploader">
https://evergreen-ils.org/documentation/release/RELEASE_NOTES_3_9.html#_custom_cover_image_uploader</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hope this helps,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Jennifer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal">--<o:p></o:p></p>
<p class="MsoNormal">Jennifer Pringle (she/her)<o:p></o:p></p>
<p class="MsoNormal">Co-op Support - Training Lead<o:p></o:p></p>
<p class="MsoNormal">BC Libraries Cooperative<o:p></o:p></p>
<p class="MsoNormal">Toll-free: 1-888-848-9250<o:p></o:p></p>
<p class="MsoNormal">Email:jennifer.pringle@bc.libraries.coop<o:p></o:p></p>
<p class="MsoNormal">Website: <a href="http://bc.libraries.coop"><span style="color:#0563C1">http://bc.libraries.coop</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Gratefully acknowledging that I live and work in the unceded Traditional Territory of the St'at'yemc Nations.<o:p></o:p></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Evergreen-catalogers <evergreen-catalogers-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Maggie Hulett via Evergreen-catalogers<br>
<b>Sent:</b> Tuesday, June 20, 2023 12:42 PM<br>
<b>To:</b> Evergreen Community Catalogers <evergreen-catalogers@list.evergreen-ils.org><br>
<b>Cc:</b> Maggie Hulett <mhulett@nflibrary.ca><br>
<b>Subject:</b> [Evergreen-catalogers] Image uploader<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hello, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We are hoping you can help us.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We are on 3.10.1 (recently updated from 3.6.2) and cannot upload cover images, we get this error message:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="542" height="167" style="width:5.6488in;height:1.738in" id="Picture_x0020_1" src="cid:image001.png@01D9A374.E6087CB0"><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Does anyone know a workaround for this? I do not see an explanation for this error in the documentation.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thank you for your help,<o:p></o:p></p>
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<p class="MsoNormal"><span class="gmailsignatureprefix">-- </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">Maggie Hulett,
</span></b><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">BA (Hon.), MLIS, UX</span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">She/Her</span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">Local History and Collections Technician</span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">Information Resources & Connections</span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">Niagara Falls Public Library</span></b><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">4848 Victoria Avenue, Niagara Falls, ON L2E 4C5 </span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif;color:black">Tel 905-356-8080 x 226 </span><a href="mailto:mhulett@nflibrary.ca" target="_blank"><span style="font-size:9.5pt;font-family:"Trebuchet MS",sans-serif">mhulett@nflibrary.ca</span></a><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt;color:#222222"><img border="0" width="300" height="107" style="width:3.125in;height:1.113in" id="_x0000_i1025" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wkfjoymYNFJTi37EXCvza61nsJ_6zKlzVIdCEVc_9U8qa4LVnXKMYqJXchSMnm6xuZN9l_uj0"></span><span style="font-size:9.5pt;color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.5pt"><o:p> </o:p></span></p>
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