<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
We had that experience in Missouri Evergreen when we updated to 3.9. I received this message repeatedly, but after about 30 minutes, the image would be there anyway. Not after a refresh (or two, or three...), but eventually.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" class="elementToProof">
Revisit any of the records where you have tried to upload images and see if the image has appeared. Also, as Jennifer points out, make sure that your permissions are correct.</div>
<div class="elementToProof">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature">
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Ron Eifert, MS-LME</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Director</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Sikeston Public Library</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Evergreen-catalogers <evergreen-catalogers-bounces@list.evergreen-ils.org> on behalf of Maggie Hulett via Evergreen-catalogers <evergreen-catalogers@list.evergreen-ils.org><br>
<b>Sent:</b> Tuesday, June 20, 2023 2:41 PM<br>
<b>To:</b> Evergreen Community Catalogers <evergreen-catalogers@list.evergreen-ils.org><br>
<b>Cc:</b> Maggie Hulett <mhulett@nflibrary.ca><br>
<b>Subject:</b> [Evergreen-catalogers] Image uploader</font>
<div> </div>
</div>
<div>
<div dir="ltr">Hello,
<div><br>
</div>
<div>We are hoping you can help us.</div>
<div><br>
</div>
<div>We are on 3.10.1 (recently updated from 3.6.2) and cannot upload cover images, we get this error message:</div>
<div><br>
</div>
<div><img alt="image.png" width="542" height="167" data-outlook-trace="F:1|T:1" src="cid:ii_lj4otd8c0"><br>
<div><br>
</div>
<div>Does anyone know a workaround for this? I do not see an explanation for this error in the documentation.</div>
<div><br>
</div>
<div>Thank you for your help,</div>
<span class="x_gmail_signature_prefix">-- </span><br>
<div dir="ltr" class="x_gmail_signature" data-smartmail="gmail_signature">
<div dir="ltr">
<div dir="ltr">
<div style="font-size:12.8px">
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif"><b>Maggie Hulett,
</b>BA (Hon.), MLIS, UX</font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif">She/Her</font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif">Local History and Collections Technician</font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif"><span style="font-size:12.8px">Information Resources & Connections</span><br>
</font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><b><font color="#000000" face="trebuchet ms, sans-serif">Niagara Falls Public Library</font></b></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif">4848 Victoria Avenue, <span style="font-size:12.8px">Niagara Falls, ON L2E 4C5 </span></font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><font color="#000000" face="trebuchet ms, sans-serif">Tel 905-356-8080 x 226 <a href="mailto:mhulett@nflibrary.ca" target="_blank">mhulett@nflibrary.ca</a></font></div>
<div style="color:rgb(34,34,34); font-size:12.8px"><img src="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fci3.googleusercontent.com%2fmail-sig%2fAIorK4wkfjoymYNFJTi37EXCvza61nsJ_6zKlzVIdCEVc_9U8qa4LVnXKMYqJXchSMnm6xuZN9l_uj0&c=E,1,eRld-R784jtYl0zu6W5-d2YmAC9Rd-AW69HGXRztdKcZb8LMepa8duuKIHgWDbL65_Bjl3xTRAQtUln5Ibo1BXK1ugEu638wMWa8qeT-0ZoPFN8JyktC9Q,,&typo=1"><br>
</div>
</div>
<div style="font-size:12.8px"><font face="sans-serif"><br>
</font></div>
<div style="font-size:12.8px"><span style="font-family:sans-serif">CONFIDENTIALITY NOTICE: This communication and any accompanying document(s) are confidential and may be privileged. They are intended for the sole use of the addressee. If you receive this transmission
in error, you are advised that any disclosure, copying, distribution, or the taking of any action in reliance upon the communication is strictly prohibited. If you have received this communication in error, please immediately contact or inform the sender by
return e-mail or by telephone at </span><a href="tel:905-356-8080%20x225" value="+19053568080" target="_blank" style="color:rgb(17,85,204); font-family:sans-serif">905-356-8080 x240</a><span style="font-family:sans-serif"> and delete this e-mail message and
all copies. Due to the inherent risks associated with the Internet, we assume no responsibility for unauthorized interception of any Internet communication with you or the transmission of computer viruses.</span></div>
</div>
</div>
</div>
</div>
</div>
<br>
<font face="Trebuchet" style="background-color:white">The Niagara Falls Public Library promotes work-life balance and the right for its employees to disconnect outside of work hours. Please do not feel obligated to reply to this email outside of your normal
working hours.</font><br>
</div>
</body>
</html>