[Evergreen-circ] lost disks

Dawn Gangarossa dgangarossa at fepl.ca
Thu Jul 22 14:12:50 EDT 2021


Hi Diane,

We have to charge for the entire set, as we cannot just buy the individual
discs to replace the lost one. Sometimes if it's an older item we don't
bother charging the patron, we just discard it.

Regards
Dawn Gangarossa
Branch Services Coordinator
Fort Erie Public Library
Fort Erie, ON Canada L2A 2M1
(905) 871-2546 ext. 310

On Thu, 22 Jul 2021 at 12:53, Diane Disbro via Evergreen-circ <
evergreen-circ at list.evergreen-ils.org> wrote:

> Good morning -
>
> When a patron loses one disk of a multi-disk set, do you charge for the
> entire set or just for one disk? Why?
>
> Thank you for sharing information!
>
> Diane Disbro
> Pronouns: she/her
> Circulation Coordinator
> Scenic Regional Library
> 251 Union Plaza Drive
> Union, MO 63084
> (636) 583-0652 ext  110
> ddisbro at scenicregional.org
>
> _______________________________________________
> Evergreen-circ mailing list
> Evergreen-circ at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-circ
>
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