[Evergreen-dev] Patron Checkout Disabled - Not sure Why

[Brian Holda]

Hi Gina,

Thanks for the quick response! You were right on - fixed!
So glad I signed up for this listserv 🙂

Brian

Brian Holda
Library Technology Manager
Hekman Library
Calvin University
(616) 526-8673

[cid:e30e4b77-c268-4883-889e-99693e0f0e36]<https://library.calvin.edu/>



________________________________
From: Gina Monti <gmonti at biblio.org>
Sent: Friday, June 16, 2023 11:28 AM
To: Brian Holda <brian.holda at calvin.edu>
Cc: evergreen-dev at list.evergreen-ils.org <evergreen-dev at list.evergreen-ils.org>
Subject: Re: [Evergreen-dev] Patron Checkout Disabled - Not sure Why

Hi Brian!

Is it possible the barcode they are using is an older one?  I would go to their account, Edit, then check "See All" next to "Replace Barcode".  Could be a replacement card.

On Fri, Jun 16, 2023 at 11:27 AM Brian Holda via Evergreen-dev <evergreen-dev at list.evergreen-ils.org<mailto:evergreen-dev at list.evergreen-ils.org>> wrote:
Hi all,

I work at Calvin University, and we are using Evergreen. Please let me know if there's a better place to post this, but I'm wondering if anyone knows why a patron's checkout barcode is disabled? Her account is active, no fines or restrictions I see. Not sure how to troubleshoot this.

Thanks,
Brian


Brian Holda
Library Technology Manager
Hekman Library
Calvin University
(616) 526-8673

[cid:188c4d1e045e8d244751]<https://library.calvin.edu/>



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--
Gina Monti
Evergreen Systems Specialist
Bibliomation, Inc.
(203) 577-4070 ext. 109
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