[Evergreen-dev] New install, receiving error: No bootstrap config exists. Have you bootstrapped?

Galen Charlton gmc at equinoxoli.org
Tue Jun 11 15:21:10 EDT 2024


Hi Jeff,

One thing to double-check are the Apache configuration files. In particular:

- /etc/apache2/eg_startup
- /etc/apache2/eg_vhost.conf

Especially for the first one, if it's not pointing to the correct path to
opensrf_core.xml, you'll get the error you're seeing. If it looks correct,
you can also try restarting Apache.

Regards,

Galen

On Tue, Jun 11, 2024 at 2:19 PM Jeffrey G via Evergreen-dev <
evergreen-dev at list.evergreen-ils.org> wrote:

> Hi all,
>
> On a new install I get a 500 response on any page and this error in the
> apache error log:
>
>   "No bootstrap config exists.  Have you bootstrapped?"
>
> No errors are logged in anything under /openils/var/log
>
>
> I am attempting to migrate from Ubuntu 18.04/Evergreen 3.9.4/OpenSRF
> 3.2.3, to a new server with Ubuntu 22.04/Evergreen 3.12.3/OpenSRF 3.3.0
> with ejabberd.
>
> The migration process was as follows:
>
>   1. Run pg_dump on old server
>   2. Run the Evergreen 3.12 and OpenSRF 3.3.0 installation processes
>   3. Wipe out and restore the old data with pg_restore
>   4. Run the PostgreSQL upgrade scripts to get from 3.9 -> 3.12
>
> This all proceeds without issue.
>
> The settings-tester.pl script says everything is OK. The srfsh tests at
> the end of the OpenSRF and Evergreen installations succeed. The
> troubleshooting guide has not helped find any issue.
>
> The error seems to indicate no config file is being loaded, right? Both
> files exist and are readable by the opensrf user:
>
> $ ls -l /openils/conf/opensrf*.xml
> -rw-r----- 1 opensrf opensrf  7687 Jun  5 16:42
> /openils/conf/opensrf_core.xml
> -rw-r----- 1 opensrf opensrf 70760 Jun 10 11:55 /openils/conf/opensrf.xml
>
> A diff of either file with the example file shows the file structure
> matches, and only the usual user/password/host values have been changed.
>
> I am unsure what else to try or look at at this point. Does anyone have
> any advice?
>
>
>
>
> --
> Jeff Goettsch
> _______________________________________________
> Evergreen-dev mailing list
> Evergreen-dev at list.evergreen-ils.org
> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-dev
>


-- 
Galen Charlton
Implementation and IT Manager
Equinox Open Library Initiative
gmc at equinoxOLI.org
https://www.equinoxOLI.org
phone: 877-OPEN-ILS (673-6457)
direct: 770-709-5581
<http://evergreen-ils.org>
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