[Evergreen-general] OPAC Request a Library Card Form

[Diane Disbro]

In our public library district, parents must apply for cards for
children under age sixteen. Anyone under age sixteen cannot use our online
registration since we can't verify parental permission (and financial
responsibility).

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO     63084
(636) 583-0652 ext. 110

On Thu, Oct 8, 2020, 4:09 PM Patrick, Irene <irene.patrick at ncdcr.gov> wrote:

> We've got a question.  We've been using the Request a Library Card form in
> the Evergreen OPAC.  We have customized it a bit.  I recently received a
> question about adding the Parent/Guardian field to the registration form.
> Apparently there is a new project that will be happening in our department,
> and staff are expecting an influx of registrations for juveniles.  So they
> wanted to include the Parent/Guardian field on the online registration.
>
> I asked our consortium if they could add this field to our form, and after
> investigating, they reported that they could not do this.  Their
> explanation:
> "We tried adding that field to your registration page on the development
> version of your site, but the change caused a system failure when we tried
> to create a patron. We looked into the reason why we were unable to add
> this field and here's what we came up with:
>
> When someone goes to register a card through this interface, the results
> are sent to a database table called "User Stage". This table closely
> mirrors the "User" table so that when a staff member registers the "User
> Stage", the data is dumped directly from this table into the "User" table.
> However, updates to the "User" table don't always make it onto "User
> Stage", and that is the case with the guardian field. The only way to get
> this to work properly would be to change the schema of the database to add
> this piece of data on the "User Stage" table. "
>
>
> This is surprising to us.  We are not a public library, and have had few
> requests to register juveniles so far.  But since Evergreen was designed
> for public libraries, we were quite surprised to find that we can't easily
> add the Parent/Guardian field to the OPAC registration form.
>
>
> I checked Launchpad and it looks like it has already been listed as a bug (
> https://bugs.launchpad.net/evergreen/+bug/1897103), although there's not
> much heat on it yet.  Is this really not a problem for most public
> libraries?  How do you all deal with the problem?  When registering
> juveniles, do they all have to use an offline form to register?
>
> *Irene Patrick*
> Library & Information Management Systems Librarian
> State Library of North Carolina
> 919.814.6788 | irene.patrick at ncdcr.gov <first.last at ncdcr.gov>
>
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