[Evergreen-general] FW: SMS Carrier

[Garry Collum]

Hi Millissa,

According to Wikipedia, GreatCall uses the Verizon Wireless network.  https://en.wikipedia.org/wiki/GreatCall

You could try a test using Verizon as an SMS carrier to see if the patron receives a notice.

Or contact the patron and just send them an email at their phonenumber at vtext.com<mailto:phonenumber at vtext.com>, to see if they receive a text.

What we do with these piggy-backing carriers, if the test works, is just create another SMS carrier in Evergreen for that carrier.

Garry


From: Terran McCanna<mailto:tmccanna at georgialibraries.org>
Sent: Tuesday, March 30, 2021 1:43 PM
To: Evergreen Discussion Group<mailto:evergreen-general at list.evergreen-ils.org>
Subject: Re: [Evergreen-general] FW: SMS Carrier

I would not be surprised if they don't provide an SMS gateway. We've encountered quite a few providers that don't.


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On Tue, Mar 30, 2021 at 12:56 PM Millissa Macomber <millissam at burlingtonwa.gov<mailto:millissam at burlingtonwa.gov>> wrote:
I’m trying to set up a new SMS carrier for the company Great Call. I have contacted their customer service and no one seems to know anything about an email gateway which is what I need to set up the account.

Has anyone set up Great Call as an SMS carrier in their system?

Thank you for any help.

Millissa Macomber |Senior Technical Services Associate
Burlington Public Library
820 E. Washington Avenue | Burlington, WA 98233
360-755-0760 | millissam at burlingtonwa.gov<mailto:millissam at burlingtonwa.gov>

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