[Evergreen-general] [Evergreen-circ] Call Number Prefix ID's on Holds Pull List

[Morgan, Michele]

Thanks John!

I always forget to search the term "affix" when looking for anything
related to prefix/suffix! I updated the description to enhance findability.

Thanks for the suggestions. I did find that the initial print generally did
not show the issues. I also found that refreshing the page would allow all
the prefixes to print.

It's also worth noting that I was NOT able to reproduce this issue in the
Angular pull list (3.8 and beyond).

Michele

--
Michele M. Morgan, Systems Support Specialist
North of Boston Library Exchange, Danvers Massachusetts
mmorgan at noblenet.org



On Tue, Aug 15, 2023 at 9:50 AM John Amundson <jamundson at cwmars.org> wrote:

> Hi, Michele:
>
> This happens to us from time to time.
>
> It took a little digging, but I found an LP bug for it -
> https://bugs.launchpad.net/evergreen/+bug/1821179
>
> It seems to happen on subsequent pull list prints, so my suggestion when
> it comes up is to exit out of the Pull List and then go back in if it needs
> to be printed again.
>
> If it's happening on initial prints, maybe clearing cache (and perhaps
> cookies) would help? or maybe there's an odd line of code in the template?
> Maybe there's a field that the library is printing that others aren't that
> is causing the trouble?
>
> John
>
> John Amundson | Library Applications Supervisor | CW MARS
>
> jamundson at cwmars.org | 508-755-3323 x322 <%28508%29%20755-3323>
>
> https://www.cwmars.org
>
> he/him/his <https://www.mypronouns.org/he-him>
>
>
> On Tue, Aug 15, 2023 at 9:39 AM Morgan, Michele via Evergreen-circ <
> evergreen-circ at list.evergreen-ils.org> wrote:
>
>> Hello Evergreeners!
>>
>> We are seeing intermittent strangeness with call number prefixes when
>> printing the pull list.
>>
>> Our print template uses this code for the prefix:
>> {{hold_data.volume.prefix}}
>>
>> Generally it prints the prefix label as it should. Intermittently,
>> however, the prefix database id prints on the pull list instead of the
>> label.
>>
>> I can reproduce this issue reliably in the browser print preview (Hatch
>> disabled). The first time I click Print Full List, everything usually looks
>> fine. If I close the preview and click Print Full List again, some of the
>> prefixes show the ids instead of the labels. I will also occasionally see
>> -1 printed for call numbers that do not have prefixes.
>>
>> This issue does NOT appear to be related to any of the following:
>>
>>    - Browser - I've seen it in both Chrome and Firefox
>>    - Hatch - I've seen it with and without Hatch enabled
>>    - Server - I've seen it on several servers running different
>>    releases, including our production and training servers, a test vm, and the
>>    community server demo.evergreencatalog.com
>>
>> I just previewed a pull list for BR1 on demo.evergreencatalog.com, and
>> two of the call numbers printed as:
>>
>> -1 FIC 222
>> -1 MR 248
>>
>> The reporting library indicated this started about two months ago. Has
>> anyone else seen this?
>>
>> Any ideas?
>>
>> Michele
>> --
>> Michele M. Morgan, Systems Support Specialist
>> North of Boston Library Exchange, Danvers Massachusetts
>> mmorgan at noblenet.org
>>
>> _______________________________________________
>> Evergreen-circ mailing list
>> Evergreen-circ at list.evergreen-ils.org
>> http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-circ
>>
>
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