[Evergreen-general] Help Needed: Modifying Reshelving Status Interval Issue

Fri Oct 6 10:47:43 EDT 2023

Dear Evergreen ILS Community,

I hope this email finds you well. I am reaching out to seek assistance with a technical issue related to our library's circulation operations. Your expertise in this matter would be greatly appreciated.

  *   Reshelving Status Interval Modification
I recently attempted to modify the reshelving status interval in our Evergreen ILS to 4 hours. However, when I checked the system after 5 hours, the status of items had not changed as expected. This has raised concerns about the accuracy and effectiveness of our reshelving process.

  *   Running ./autogen.sh Command
I am unsure whether it is necessary to run the "./autogen.sh" command after making changes in the library setting editor. Could you please clarify if this is a required step in the process of modifying system settings?

  *   Restarting Evergreen ILS
I have already run the restart command for Evergreen ILS, but unfortunately, the issues have not been resolved. Despite our efforts, the problem persists.

  *   Impact on Daily Library Circulation Operations
The unresolved issue with the reshelving status interval has the potential to impact our daily library circulation operations. Prompt resolution of this problem is crucial to maintaining the efficiency of our library services.

For your reference and clarification, I have attached a screenshot that highlights the modifications made in the library setting editor. This may help in identifying any potential issues or misconfigurations.

I kindly request your assistance and guidance in addressing this matter as soon as possible. Any insights or recommendations you can provide to resolve this issue would be highly valuable to our library and its patrons.

Thank you for your attention to this matter, and I look forward to your prompt response. Please feel free to contact me if you require any additional information or clarification.

Thanks.

Should you need any further information, please do not hesitate to contact me via phone or email.

ARIEZ HAZARIL BIN AB. LLAH
COMMUNITY LIBRARIAN
Mobile: +6016-9618093
Email: konsortiumpssk at outlook.com<mailto:konsortiumpssk at outlook.com>

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