[Evergreen-general] Question about notification timestamp discrepancy

[JonGeorg SageLibrary]

I'm checking with the patron. The likely scenario is that it was an alert
from the day prior that got delayed with the carrier. I'm asking for
clarification as to which notification it was that they received. Either
way neither notification went out anywhere near that time frame. And yes,
we are looking into a 3rd party for notifications. I'm just glad a
notification actually went through, it's usually complaints that they
didn't. This just got me curious.
-Jon

On Tue, Jul 9, 2024 at 5:23 PM JonGeorg SageLibrary <
jongeorg.sagelibrary at gmail.com> wrote:

> I had a question from a patron about receiving a notification at 5am
> waking them up. I'm not going into silencing phones and all that. I'm
> curious because of what I found on our server.
>
> They sent a screenshot on their phone proving the timestamp. When I check
> the logs, the server says it went out at 9am. I ran SELECT NOW(); on the
> database server within postgres and it gave me the correct time, same as
> when I ran date on the server itself. The only server that does not have
> the correct time is the load balancer but it's on UTC time which is 7 hours
> ahead [and probably something I should correct].
>
> Any idea why the timestamp would be off like this?
> -Jon
>
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