[Evergreen-general] Book lockers?

[Laura Burk]

As Lindsay's library with Bibliotheca lockers, I'd like to add that we have
patrons select the pickup location at the time they place the hold--In the
year and a half we've had the lockers available, we haven't had any issues
with that part of the process. I can count on one hand the number of times
a patron has asked us to change the pickup location from inside the library
to the lockers. We just made it clear from the beginning that the choice
was theirs at the point of placing the hold and that we would not be moving
things around at pickup time, and people seem to have respected that rule.

And like Lindsay said, that location has no holdings, so there's
no confusion in the OPAC--The patrons never see that a title is available
at the lockers.

Thanks to Lindsay, the process has been very smooth on the Evergreen end.
We do have some issues with the Bibliotheca software which I'd be happy to
talk to you about.

Laura
Laura Burk (she/her)
Head of Circulation & Technical Services
Greenburgh Public Library
(914)721-8214


On Thu, Oct 17, 2024 at 3:38 PM Lindsay Stratton via Evergreen-general <
evergreen-general at list.evergreen-ils.org> wrote:

> You're welcome, Terran!
>
> I misspoke - that location is OPAC visible.
>
> We use Aspen as our discovery layer, and we had to create a location there
> for the lockers, too, but Aspen has an option to not create a search
> interface. Our Evergreen OPAC is/was a heavily customized version of the
> TPAC. The locker location is available in the library search context drop
> down, but it doesn't have any holdings so it returns a failed search. We do
> not have any links to library information other than in a title details
> page. I don't know how a locker location might look in newer OPAC versions.
>
> So far, no issues or patron (or staff) confusion regarding the locker
> location have found their way to me. It is named "Library Name Locker" so
> that may also help!
>
> *Lindsay Stratton*
> *Integrated Library System Administrator / Systems Librarian*
> Westchester Library System
> 570 Taxter Rd., 4th Floor
> Elmsford, NY 10523
> lstratton at wlsmail.org
>
>
> On Thu, Oct 17, 2024 at 2:22 PM Terran McCanna <
> tmccanna at georgialibraries.org> wrote:
>
>> Thanks so much, Lindsay!
>>
>> Do you know what change was made to your system that allows the org unit
>> to show as a pickup library but not elsewhere in the OPAC? When I make an
>> OU OPAC-invisible, it hides it from the pickup location dropdown in the
>> OPAC (although it still shows up in the staff client).
>>
>>
>> On Thu, Oct 17, 2024 at 1:55 PM Lindsay Stratton via Evergreen-general <
>> evergreen-general at list.evergreen-ils.org> wrote:
>>
>>> Hi Terran,
>>>
>>> We have a library that uses Bibliotheca lockers.
>>>
>>> We created a "branch" OU that appears as a pickup up library,
>>> has circulation policies (we don't really use inherited circ rules, so
>>> ymmv), open hours, etc. It is not otherwise OPAC visible. Staff have
>>> accounts with working locations and workstations for the locker branch in
>>> order to process incoming materials. Otherwise, transactions are processed
>>> via SIP so there is not a lot of Evergreen configuration. Most of the work
>>> is done in a Bibliotheca interface, which I don't have any clue about. The
>>> lockers are configured to check the item out to the patron as soon as the
>>> locker is unlocked.
>>>
>>> We have experienced all sorts of weird issues, which generally seem to
>>> be related to patrons who have items in multiple lockers, multiple items in
>>> one locker, and patrons who cancel holds once they have been put into the
>>> locker (this is an Evergreen setting, and behavior we generally allow, so
>>> also, ymmv. Personally, I don't recommend it!) That said, it's been a while
>>> since issues were reported, so maybe things have been resolved on
>>> Bibliotheca's end.
>>>
>>> I can put you in touch with someone from that library, if that would be
>>> helpful.
>>>
>>> Lindsay
>>>
>>>
>>> *Lindsay Stratton*
>>> *Integrated Library System Administrator / Systems Librarian*
>>> Westchester Library System
>>> 570 Taxter Rd., 4th Floor
>>> Elmsford, NY 10523
>>> lstratton at wlsmail.org
>>>
>>>
>>> On Thu, Oct 17, 2024 at 1:28 PM Terran McCanna via Evergreen-general <
>>> evergreen-general at list.evergreen-ils.org> wrote:
>>>
>>>> Have any of you implemented book lockers with Evergreen? Several of our
>>>> libraries are planning to order them, but we don't have any that have
>>>> actually implemented them so I'm curious about the technical process.
>>>>
>>>> It looks like most of the vendors require a separate pickup location,
>>>> which makes sense (although it would be nice if we could designate org
>>>> units only as pickup locations but otherwise be opac-invisible), but I'm
>>>> not sure how the actual checkout process works. Are things automatically
>>>> checked out to the patrons as soon as the locker is opened? Or is there
>>>> another staff action that needs to be taken?
>>>>
>>>> If you wouldn't mind indicating the vendor that you have used
>>>> successfully, that would also be most helpful.
>>>>
>>>> Thank you!
>>>> Terran
>>>>
>>>>
>>>> [image: logo with link to Georgia Public Library Service website]
>>>> <https://georgialibraries.org/>
>>>>
>>>> Terran McCanna, PINES Program Manager
>>>>
>>>> ------------------------------
>>>>
>>>> Georgia Public Library Service
>>>>
>>>> 2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341
>>>>
>>>> (404) 235-7138 | tmccanna at georgialibraries.org
>>>>
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>>>>
>>>>
>>>>
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