<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">At CW MARS we have been discussing online card registrations for some time.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">The state of Massachusetts has strict privacy laws around personally identifiable information and what organizations must do if they are storing any kind of ID type information, even temporarily.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">The increased security requirements coupled with the liability on the network/library should there be a data breach is something we do not want to assume.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">We are exploring Patron Point (are any Evergreen sites using this?) to see if that might be a viable/affordable option and have investigated some other 3rd party verification options where they would assume the liability, but solutions are often pricey and we require strong privacy protections.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">We haven't quite found a good solution yet, but are very interested in what other Evergreen sites are considering.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">Jeanette</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Oct 12, 2020 at 10:30 AM Jen VanderHeide <<a href="mailto:jvanderh@grpl.org">jvanderh@grpl.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
  
    
  
  <div>
    <p>Thank you for the interest in the form! To answer a few of the
      questions:</p>
    <p>- The form populates a pending patron in the pending patron
      interface.</p>
    <p>- The uploaded images are automatically deleted after a set
      period of time.</p>
    <p>- We had a great deal of discussion about the fact that we have
      the digital images of the ID, and we consulted with our City's
      lawyer about this. In the end, we went forward with it,
      recognizing that patron interaction with the form is a type of
      implied consent for us having access to these images. We only keep
      the images for a set period of time, and there are two levels of
      security for staff to be able to access them. We also offer other
      options for obtaining a library card if a patron is uncomfortable
      uploading their images with us.  <br>
    </p>
    <p>I hope this helps! So far the form has been working very well for
      us.</p>
    <p>Jen</p>
    <p>-- <br>
      <span style="font-size:14px;font-family:sans-serif"><b>Jen
          Vander Heide</b></span><br>
      <span style="font-size:12px;font-family:sans-serif"><i>Circulation
          Services Supervisor</i><br>
        Grand Rapids Public Library<br>
        Main Library | 111 Library St NE | 49503<br>
        <a href="tel:16169885402,5452" target="_blank">616-988-5402 x5452</a><br>
        <a href="https://www.grpl.org" target="_blank">www.grpl.org</a></span></p>
    <div>On 10/9/2020 1:14 PM, Scott Tracey
      wrote:<br>
    </div>
    <blockquote type="cite">
      
      <div dir="auto">Jen,
        <div dir="auto"><br>
        </div>
        <div dir="auto">Does this auto populate the Evergreen request
          form?<br>
          <br>
          <div dir="auto">Scott Tracey<br>
            <br>
            Assistant Director<br>
            West Lafayette Public Library<br>
            208 West Columbia Street<br>
            West Lafayette, IN 47906<br>
            (765) 743-2261<br>
            <a href="mailto:stracey@wlaf.lib.in.us" target="_blank">stracey@wlaf.lib.in.us</a></div>
        </div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Fri, Oct 9, 2020, 1:05 PM
          Diane Disbro <<a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a>>
          wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div dir="ltr">Wow! This is great! You can issue a
            full-service card since you have ID verification. We issue
            Internet Only cards through our online registration form.
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                                                          <div dir="ltr">
                                                          <div dir="ltr"><font face="arial
                                                          black,
                                                          sans-serif">Diane
                                                          Disbro</font></div>
                                                          <div dir="ltr">
                                                          <div>Pronouns:
                                                          she/her</div>
                                                          <div>Circulation
                                                          Coordinator</div>
                                                          <div>Scenic
                                                          Regional
                                                          Library</div>
                                                          <div>251 Union
                                                          Plaza Drive</div>
                                                          <div>Union, MO
                                                              63084</div>
                                                          <div>(636)
                                                          583-0652 ext.
                                                          110</div>
                                                          <div><a href="mailto:ddisbro@scenicregional.org" rel="noreferrer" target="_blank">ddisbro@scenicregional.org</a></div>
                                                          <div><br>
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                                                          </div>
                                                        </div>
                                                      </div>
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                                                  </div>
                                                </div>
                                              </div>
                                            </div>
                                          </div>
                                        </div>
                                      </div>
                                    </div>
                                  </div>
                                </div>
                              </div>
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
              <br>
            </div>
          </div>
          <br>
          <div class="gmail_quote">
            <div dir="ltr" class="gmail_attr">On Fri, Oct 9, 2020 at
              9:59 AM Jen VanderHeide <<a href="mailto:jvanderh@grpl.org" rel="noreferrer" target="_blank">jvanderh@grpl.org</a>>
              wrote:<br>
            </div>
            <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
              <div>
                <p>Not sure how helpful this is, but we ended up
                  building an online form that allows us to capture the
                  cosigner information: <a href="https://www.grpl.org/get-a-card/" rel="noreferrer" target="_blank">https://www.grpl.org/get-a-card/</a></p>
                <p>One of the nice features of the form is that it
                  allows a co-signer to register for multiple juvenile
                  cards at once. It also allows users to upload identity
                  and address documents so that we can then issue and
                  mail the cards.</p>
                <p>Jen</p>
                <p>-- <br>
                  <span style="font-size:14px;font-family:sans-serif"><b>Jen
                      Vander Heide</b></span><br>
                  <span style="font-size:12px;font-family:sans-serif"><i>Circulation
                      Services Supervisor</i><br>
                    Grand Rapids Public Library<br>
                    Main Library | 111 Library St NE | 49503<br>
                    <a href="tel:16169885402,5452" rel="noreferrer" target="_blank">616-988-5402
                      x5452</a><br>
                    <a href="https://www.grpl.org" rel="noreferrer" target="_blank">www.grpl.org</a></span></p>
                <div>On 10/8/2020 7:33 PM, Laura Burk wrote:<br>
                </div>
                <blockquote type="cite">
                  <div dir="auto">We use 13. I think it's based more on
                    the rules of internet marketing to kids under 13
                    (who aren't even supposed to have email addresses).
                    We let 13+ get cards for themselves in person as
                    well. 
                    <div dir="auto">(Public library here)</div>
                    <div dir="auto"><br>
                    </div>
                    <div dir="auto">Laura</div>
                  </div>
                  <br>
                  <div class="gmail_quote">
                    <div dir="ltr" class="gmail_attr">On Thu, Oct 8,
                      2020, 6:56 PM Scott Tracey <<a href="mailto:stracey@wlaf.lib.in.us" rel="noreferrer" target="_blank">stracey@wlaf.lib.in.us</a>>
                      wrote:<br>
                    </div>
                    <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                      <div dir="auto">I thought it was under 18?<br>
                        <br>
                        <div>Scott Tracey<br>
                          <br>
                          Assistant Director<br>
                          West Lafayette Public Library<br>
                          208 West Columbia Street<br>
                          West Lafayette, IN 47906<br>
                          (765) 743-2261<br>
                          <a href="mailto:stracey@wlaf.lib.in.us" rel="noreferrer noreferrer noreferrer" target="_blank">stracey@wlaf.lib.in.us</a></div>
                      </div>
                      <br>
                      <div class="gmail_quote">
                        <div dir="ltr" class="gmail_attr">On Thu, Oct 8,
                          2020, 6:43 PM Diane Disbro <<a href="mailto:ddisbro@scenicregional.org" rel="noreferrer noreferrer noreferrer" target="_blank">ddisbro@scenicregional.org</a>>
                          wrote:<br>
                        </div>
                        <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                          <div dir="ltr">
                            <div dir="ltr">In our public library
                              district, parents must apply for cards for
                              children under age sixteen. Anyone under
                              age sixteen cannot use our online
                              registration since we can't verify
                              parental permission (and financial
                              responsibility).</div>
                            <div dir="ltr"><br>
                            </div>
                            <div dir="ltr">
                              <div dir="ltr"><font face="arial black,
                                  sans-serif">Diane Disbro</font></div>
                              <div dir="ltr">
                                <div>Pronouns: she/her</div>
                                <div>Circulation Coordinator</div>
                                <div>Scenic Regional Library</div>
                                <div>251 Union Plaza Drive</div>
                                <div>Union, MO     63084</div>
                                <div>(636) 583-0652 ext. 110</div>
                              </div>
                            </div>
                            <br>
                            <div class="gmail_quote">
                              <div dir="ltr" class="gmail_attr">On Thu,
                                Oct 8, 2020, 4:09 PM Patrick, Irene <<a href="mailto:irene.patrick@ncdcr.gov" rel="noreferrer noreferrer noreferrer
                                  noreferrer" target="_blank">irene.patrick@ncdcr.gov</a>>
                                wrote:<br>
                              </div>
                              <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
                                <div dir="ltr">
                                  <div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">We've
                                    got a question.  We've been using
                                    the Request a Library Card form in
                                    the Evergreen OPAC.  We have
                                    customized it a bit.  I recently
                                    received a question about adding the
                                    Parent/Guardian field to the
                                    registration form.  Apparently there
                                    is a new project that will be
                                    happening in our department, and
                                    staff are expecting an influx of
                                    registrations for juveniles.  So
                                    they wanted to include the
                                    Parent/Guardian field on the online
                                    registration.</div>
                                  <div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)"><br>
                                  </div>
                                  <div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">I
                                    asked our consortium if they could
                                    add this field to our form, and
                                    after investigating, they reported
                                    that they could not do this.  Their
                                    explanation:</div>
                                  <div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">"We
                                    tried adding that field to your
                                    registration page on the development
                                    version of your site, but the change
                                    caused a system failure when we
                                    tried to create a patron. We looked
                                    into the reason why we were unable
                                    to add this field and here's what we
                                    came up with:
                                    <p>When someone goes to register a
                                      card through this interface, the
                                      results are sent to a database
                                      table called "User Stage". This
                                      table closely mirrors the "User"
                                      table so that when a staff member
                                      registers the "User Stage", the
                                      data is dumped directly from this
                                      table into the "User" table.
                                      However, updates to the "User"
                                      table don't always make it onto
                                      "User Stage", and that is the case
                                      with the guardian field. The only
                                      way to get this to work properly
                                      would be to change the schema of
                                      the database to add this piece of
                                      data on the "User Stage" table. "</p>
                                    <p><br>
                                    </p>
                                    <p>This is surprising to us.  We are
                                      not a public library, and have had
                                      few requests to register juveniles
                                      so far.  But since Evergreen was
                                      designed for public libraries, we
                                      were quite surprised to find that
                                      we can't easily add the
                                      Parent/Guardian field to the OPAC
                                      registration form.</p>
                                    <p><br>
                                    </p>
                                    <p>I checked Launchpad and it looks
                                      like it has already been listed as
                                      a bug (<a href="https://bugs.launchpad.net/evergreen/+bug/1897103" id="gmail-m_-6959068694920069575m_-1208613076723375181gmail-m_3894622622797011382m_-1743105235393191071m_7056293280074112379m_975897960316649001m_8895284220927998204gmail-m_-5441799714913216935m_-5341415815854697001LPlnk" rel="noreferrer noreferrer
                                        noreferrer noreferrer
                                        noreferrer" target="_blank">https://bugs.launchpad.net/evergreen/+bug/1897103</a>),
                                      although there's not much heat on
                                      it yet.  Is this really not a
                                      problem for most public
                                      libraries?  How do you all deal
                                      with the problem?  When
                                      registering juveniles, do they all
                                      have to use an offline form to
                                      register?<br>
                                    </p>
                                    <br>
                                  </div>
                                  <div>
                                    <div id="gmail-m_-6959068694920069575m_-1208613076723375181gmail-m_3894622622797011382m_-1743105235393191071m_7056293280074112379m_975897960316649001m_8895284220927998204gmail-m_-5441799714913216935m_-5341415815854697001Signature">
                                      <div>
                                        <div id="gmail-m_-6959068694920069575m_-1208613076723375181gmail-m_3894622622797011382m_-1743105235393191071m_7056293280074112379m_975897960316649001m_8895284220927998204gmail-m_-5441799714913216935m_-5341415815854697001divtagdefaultwrapper" dir="ltr" style="font-size:12pt;color:rgb(0,0,0);font-family:Calibri,Helvetica,sans-serif">
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                                            <div class="MsoNormal" style="margin-top:0px;margin-bottom:0px"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(100,32,32)"></span></b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(100,32,32)">
                                                <p style="margin-top:6pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(46,116,181)"><span style="color:rgb(0,0,0)"><span><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(100,32,32)"><span style="font-size:10pt;color:rgb(46,116,181)"><span style="color:rgb(0,0,0)"><span></span></span><b><span style="color:rgb(0,0,0);font-size:12pt"></span></b></span></span></span></span></span></p>
                                              </span></div>
                                          </div>
                                          <b><span style="font-family:Arial,sans-serif;color:black">Irene
                                              Patrick</span></b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(100,32,32)"><span style="font-size:10pt;color:rgb(46,116,181)"><span style="color:rgb(0,0,0)"><span><span style="font-size:12pt;color:rgb(100,32,32)"><span style="font-size:10pt;color:rgb(46,116,181)"><span style="color:rgb(0,0,0)"><br>
                                                          Library &
                                                          Information
                                                          Management
                                                          Systems
                                                          Librarian</span><span></span></span></span></span></span></span></span></span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"></span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
                                            State Library of North
                                            Carolina</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
                                            919.814.6788 | </span><a href="mailto:first.last@ncdcr.gov" rel="noreferrer noreferrer
                                            noreferrer noreferrer
                                            noreferrer" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif">irene.patrick@ncdcr.gov</span></a><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> </span>
                                          <div>
                                            <p> <span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
                                                NC Dept. of Natural and
                                                Cultural Resources</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
                                                109 East Jones Street
                                                | 4640 Mail Service
                                                Center</span><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
                                                Raleigh, North Carolina
                                                27699-4600</span></p>
                                            <p style="margin-top:6pt"><a href="https://www.facebook.com/ncghl/" rel="noopener noreferrer
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                                            <p><i><span style="font-size:10pt;color:rgb(127,127,127)">Email
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                                                  subject to the North
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                                                  disclosed to third
                                                  parties.</span></i><span style="font-size:10pt;font-family:"Gotham Medium";color:black"><br>
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                                            <p><span></span></p>
                                            <p><span></span></p>
                                            <p style="margin-bottom:12pt"><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">#StayStrongNC</span><span style="font-size:10pt;font-family:"Gotham Medium";color:black"><br>
                                              </span><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">Learn
                                                more @ <a href="http://nc.gov/covid19" rel="noreferrer
                                                  noreferrer noreferrer
                                                  noreferrer noreferrer" target="_blank">nc.gov/covid19</a>
                                              </span></p>
                                            <p><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">And
                                                don’t forget
                                                your Ws!  Wear. Wait.
                                                Wash.</span><u><span><br>
                                                </span><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">WEAR</span></u><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black"> a
                                                face covering.</span><u><span><br>
                                                </span><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">WAIT</span></u><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black"> 6
                                                feet apart from other
                                                people. </span><u><span><br>
                                                </span><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black">WASH</span></u><span style="font-size:10pt;font-family:Calibri,Helvetica,sans-serif;color:black"> your
                                                hands often.</span></p>
                                            <p><span></span></p>
                                            <p><span></span></p>
                                          </div>
                                        </div>
                                      </div>
                                    </div>
                                  </div>
                                </div>
_______________________________________________<br>
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                              </blockquote>
                            </div>
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                            noreferrer noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
                        </blockquote>
                      </div>
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                      <a href="mailto:Evergreen-general@list.evergreen-ils.org" rel="noreferrer noreferrer" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
                      <a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer noreferrer noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
                    </blockquote>
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                  <br>
                  <fieldset></fieldset>
                  <pre>_______________________________________________
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<a href="mailto:Evergreen-general@list.evergreen-ils.org" rel="noreferrer" target="_blank">Evergreen-general@list.evergreen-ils.org</a>
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</pre>
                </blockquote>
                <div>-- <br>
                  <span style="font-size:14px;font-family:sans-serif"><b>Jen
                      Vander Heide</b></span><br>
                  <span style="font-size:12px;font-family:sans-serif"><i>Circulation
                      Services Supervisor</i><br>
                    Grand Rapids Public Library<br>
                    Main Library | 111 Library St NE | 49503<br>
                    <a href="tel:16169885402,5452" rel="noreferrer" target="_blank">616-988-5402
                      x5452</a><br>
                    <a href="https://www.grpl.org" rel="noreferrer" target="_blank">www.grpl.org</a></span></div>
              </div>
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            </blockquote>
          </div>
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        </blockquote>
      </div>
      <br>
      <fieldset></fieldset>
      <pre>_______________________________________________
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<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a>
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</pre>
    </blockquote>
    <div><br>
      <span style="font-size:12px;font-family:sans-serif"></span></div>
  </div>

_______________________________________________<br>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><table style="border:none;border-collapse:collapse"><tbody><tr style="height:0pt"><td style="border-right:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt;text-align:center"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"></span></p><div style="font-family:tahoma,sans-serif;display:inline"><img src="https://docs.google.com/uc?export=download&id=1NE0oeX8Lo4M0lr2GfrG2n5tX7TW-gLv9&revid=0B2q06UoJ-n-RVHY3Z3IrcHNWWFJJMENORmtTTHFkeDFsMXhBPQ">​</div><p></p></td><td style="border-left:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Jeanette Lundgren | CW MARS</span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Executive Director</span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="mailto:jlundgren@cwmars.org" style="color:rgb(17,85,204)" target="_blank">jlundgren@cwmars.org</a> | <a href="tel:(508)%20755-3323" value="+15087553323" style="color:rgb(17,85,204)" target="_blank">508-755-3323 x 120</a></span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(17,85,204);font-size:10pt;font-family:Verdana;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.cwmars.org/" style="color:rgb(17,85,204)" target="_blank">http://</a></span><span style="color:rgb(17,85,204);font-size:10pt;font-family:Verdana;background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><a href="http://www.cwmars.org/" style="color:rgb(17,85,204)" target="_blank">www.cwmars.org</a></span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><a href="https://www.mypronouns.org/what-and-why" target="_blank">Pronouns</a>: she, her, hers</p></td></tr></tbody></table></div></div>