<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi, this can happen when the curbside service isn’t listed as a publicly available service in opensrf_core.xml. It will be defined and configured in opensrf.xml (and it is, or things would be real busted) but with it missing from opensrf_core.xml things will be broken in subtle ways like this. <div class=""><br class=""></div><div class="">To fix it, add the line</div><div class=""><service>open-ils.curbside</service></div><div class="">to the public router section near the top of opensrf_core.xml and then restart opensrf. Additionally, if you’re testing 3.6 you may need to add another line for open-ils.courses if it’s missing or course reserves won’t work correctly either.<br class=""><div class=""><br class="webkit-block-placeholder"></div><div class="">Jason</div><div class="">
<div><br class="">-- <br class="">Jason Boyer<br class="">Senior System Administrator<br class="">Equinox Open Library Initiative<br class="">phone: +1 (877) Open-ILS (673-6457)<br class=""><a href="mailto:JBoyer@EquinoxInitiative.org" class="">email: JBoyer@EquinoxInitiative.org</a><br class="">web: https://EquinoxInitiative.org/</div>
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<div><br class=""><blockquote type="cite" class=""><div class="">On Dec 23, 2020, at 9:40 AM, Dawn Dale <<a href="mailto:ddale@georgialibraries.org" class="">ddale@georgialibraries.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">Thank you, Andrea. I appreciate your help.<br clear="all" class=""><div class=""><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt; margin-left: 9pt;" class=""><span class=""><br class=""><br class=""></span></div><div dir="ltr" style="margin-left:30.75pt" align="left" class=""><table style="border:none;border-collapse:collapse" class=""><colgroup class=""><col width="76" class=""><col width="7" class=""><col width="64" class=""><col width="437" class=""></colgroup><tbody class=""><tr style="height:73.5pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><div style="line-height: 1.2; text-align: right; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px" class=""><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left:0px;margin-top:0px" class=""></span></span></div></td><td colspan="2" style="vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:14.6667px;white-space:pre-wrap" class=""><b class="">Dawn Dale, PINES Services Specialist - Circulation</b></span></font></div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" class=""></p><hr class=""><div class=""><br class="webkit-block-placeholder"></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 10pt; font-family: Verdana; background-color: transparent; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""></span><span style="font-size:9pt;font-family:Verdana;color:#1e439b;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class="">Georgia Public Library Service</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size:9pt;font-family:Verdana;color:#1e439b;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class="">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:12px;white-space:pre-wrap" class="">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" target="_blank" class="">ddale@georgialibraries.org</a></span></font></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" target="_blank" class=""><span style="font-size:9pt;font-family:Verdana;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px" class=""><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left:0px;margin-top:0px" class=""></span></span></a><a href="https://www.twitter.com/georgialibs" style="text-decoration:none" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:35px;height:35px" class=""><img src="https://lh4.googleusercontent.com/L_G4B48NmKeAxhOIjrPcoCwkJLr1pWBABC35hvszH4938or6dpqo3Asfu6PjBBSiec3z_Yc7ymRoCClgDxqa07Ml6cM1SyijIdGdb4ZtEcGUDSBGMM7gx-hNOCesD8LmC9Q7mEsb" width="35" height="35" style="margin-left:0px;margin-top:0px" class=""></span></span></a><a href="https://www.instagram.com/georgialibraries/" style="text-decoration:none" target="_blank" class=""><span style="font-size:11pt;font-family:Verdana;color:#1155cc;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:34px;height:34px" class=""><img src="https://lh4.googleusercontent.com/tVQr_wVnEYwUk-AaAJBIDYcqJ_HcoZEewLhGpwA4ifMT_LsFTK0Pua1kqH1t2Ni9TH7JaPo04zqB_8rN72r8vB3HqQ2xNifWJj_V6nL3Aoqr3XY49GjOZcByMIBrYyJ-B6JBM51r" width="34" height="34" style="margin-left:0px;margin-top:0px" class=""></span></span></a></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="http://georgialibraries.org/subscription" style="text-decoration:none" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class="">Join our email list</span></a><span style="font-size: 10pt; font-family: Verdana; background-color: rgb(255, 255, 255); font-weight: 400; font-style: italic; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""> </span><span style="font-size:10pt;font-family:Verdana;color:#434343;background-color:#ffffff;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap" class="">for stories of Georgia libraries making an impact in our communities.</span></div></td></tr></tbody></table></div></span><div class=""><br class=""></div></div></div></div></div></div></div></div></div></div></div></div></div><br class=""></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 6:01 PM Andrea Buntz Neiman <<a href="mailto:abneiman@equinoxinitiative.org" class="">abneiman@equinoxinitiative.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto" class="">Hmm. The only other thing I can think to double check is the library setting - make sure that that location has curbside pickup set to TRUE? <div dir="auto" class=""><br class=""></div><div dir="auto" class="">Though if you were able to see the Curbside menu item, that means the setting should be enabled. I'm stumped!</div><div dir="auto" class=""><br class=""></div><div dir="auto" class="">Like I said, I've not encountered the "0 holds available" message unless the hold wasn't ready, or the hold WAS ready but ready elsewhere. </div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020, 5:14 PM Dawn Dale <<a href="mailto:ddale@georgialibraries.org" rel="noreferrer" target="_blank" class="">ddale@georgialibraries.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">Yes, here are the holds the pickup location is the same as the work station.<div class=""><br class=""></div><div class=""><img src="https://mail.google.com/mail/?ui=2&ik=b21a9e0a74&attid=0.2&th=1768cabf6ac8ded5&view=fimg&rm=1768cabf6ac8ded5&sz=w1600-h1000&attbid=ANGjdJ8rwFZlxD50a4aAB2CgLwn96vZg0i-kCqtUxdqUTfOlhloaGbM3T3g-VHEggcbDOMdfIp_jleru8SGOVKMCq7wefMjj6XAR9ztLyKNRpYCR5g_yE_VutWjj2YQ&disp=emb&realattid=ii_kj0jn9et1&zw" alt="image.png" width="472" height="248" class=""></div><div class=""><br class=""></div><div class="">Thanks for your thoughts!<br class=""><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt; margin-left: 9pt;" class=""><span class=""><br class=""><br class=""></span></div><div dir="ltr" style="margin-left:30.75pt" align="left" class=""><table style="border:none;border-collapse:collapse" class=""><colgroup class=""><col width="76" class=""><col width="7" class=""><col width="64" class=""><col width="437" class=""></colgroup><tbody class=""><tr style="height:73.5pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><div style="line-height: 1.2; text-align: right; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px" class=""><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></div></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:14.6667px;white-space:pre-wrap" class=""><b class="">Dawn Dale, PINES Services Specialist - Circulation</b></span></font></div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" class=""></p><hr class=""><div class=""><br class="webkit-block-placeholder"></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 10pt; font-family: Verdana; background-color: transparent; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">Georgia Public Library Service</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:12px;white-space:pre-wrap" class="">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a></span></font></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px" class=""><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left: 0px; 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margin-top: 0px;" class=""></span></span></a></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="http://georgialibraries.org/subscription" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class="">Join our email list</span></a><span style="font-size: 10pt; font-family: Verdana; background-color: rgb(255, 255, 255); font-weight: 400; font-style: italic; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""> </span><span style="font-size:10pt;font-family:Verdana;color:rgb(67,67,67);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">for stories of Georgia libraries making an impact in our communities.</span></div></td></tr></tbody></table></div></span><div class=""><br class=""></div></div></div></div></div></div></div></div></div></div></div></div></div><br class=""></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 5:09 PM Dawn Dale <<a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">Let me double check then. Maybe I overlooked something.<div class=""><br clear="all" class=""><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt; margin-left: 9pt;" class=""><span class=""><br class=""><br class=""></span></div><div dir="ltr" style="margin-left:30.75pt" align="left" class=""><table style="border:none;border-collapse:collapse" class=""><colgroup class=""><col width="76" class=""><col width="7" class=""><col width="64" class=""><col width="437" class=""></colgroup><tbody class=""><tr style="height:73.5pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><div style="line-height: 1.2; text-align: right; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px" class=""><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></div></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:14.6667px;white-space:pre-wrap" class=""><b class="">Dawn Dale, PINES Services Specialist - Circulation</b></span></font></div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" class=""></p><hr class=""><div class=""><br class="webkit-block-placeholder"></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 10pt; font-family: Verdana; background-color: transparent; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">Georgia Public Library Service</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:12px;white-space:pre-wrap" class="">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a></span></font></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px" class=""><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left: 0px; 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margin-top: 0px;" class=""></span></span></a></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="http://georgialibraries.org/subscription" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class="">Join our email list</span></a><span style="font-size: 10pt; font-family: Verdana; background-color: rgb(255, 255, 255); font-weight: 400; font-style: italic; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""> </span><span style="font-size:10pt;font-family:Verdana;color:rgb(67,67,67);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">for stories of Georgia libraries making an impact in our communities.</span></div></td></tr></tbody></table></div></span><div class=""><br class=""></div></div></div></div></div></div></div></div></div></div></div></div></div><br class=""></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 5:04 PM Andrea Buntz Neiman <<a href="mailto:abneiman@equinoxinitiative.org" rel="noreferrer noreferrer" target="_blank" class="">abneiman@equinoxinitiative.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">Hi Dawn,<div class=""><br class=""></div><div class="">Hmm, I was asking because your screenshot shows "0 ready holds at this location" for the searched patron - in my testing, I've only seen that when a hold was either ready for pickup at a different location, or not yet ready for pickup. Sorry to not be more helpful!</div><div class=""><br class=""></div><div class="">ABN</div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 5:00 PM Dawn Dale <<a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">Hi Andrea,<div class=""><br class=""></div><div class="">Yes, it is ready for pickup at the OU workstation library. </div><div class=""><br class=""></div><div class="">Thanks,<br clear="all" class=""><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt; margin-left: 9pt;" class=""><span class=""><br class=""><br class=""></span></div><div dir="ltr" style="margin-left:30.75pt" align="left" class=""><table style="border:none;border-collapse:collapse" class=""><colgroup class=""><col width="76" class=""><col width="7" class=""><col width="64" class=""><col width="437" class=""></colgroup><tbody class=""><tr style="height:73.5pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><div style="line-height: 1.2; text-align: right; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px" class=""><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></div></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:14.6667px;white-space:pre-wrap" class=""><b class="">Dawn Dale, PINES Services Specialist - Circulation</b></span></font></div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" class=""></p><hr class=""><div class=""><br class="webkit-block-placeholder"></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 10pt; font-family: Verdana; background-color: transparent; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">Georgia Public Library Service</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:12px;white-space:pre-wrap" class="">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a></span></font></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px" class=""><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></a><a href="https://www.twitter.com/georgialibs" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:35px;height:35px" class=""><img src="https://lh4.googleusercontent.com/L_G4B48NmKeAxhOIjrPcoCwkJLr1pWBABC35hvszH4938or6dpqo3Asfu6PjBBSiec3z_Yc7ymRoCClgDxqa07Ml6cM1SyijIdGdb4ZtEcGUDSBGMM7gx-hNOCesD8LmC9Q7mEsb" width="35" height="35" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></a><a href="https://www.instagram.com/georgialibraries/" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:11pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:34px;height:34px" class=""><img src="https://lh4.googleusercontent.com/tVQr_wVnEYwUk-AaAJBIDYcqJ_HcoZEewLhGpwA4ifMT_LsFTK0Pua1kqH1t2Ni9TH7JaPo04zqB_8rN72r8vB3HqQ2xNifWJj_V6nL3Aoqr3XY49GjOZcByMIBrYyJ-B6JBM51r" width="34" height="34" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></a></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="http://georgialibraries.org/subscription" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class="">Join our email list</span></a><span style="font-size: 10pt; font-family: Verdana; background-color: rgb(255, 255, 255); font-weight: 400; font-style: italic; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""> </span><span style="font-size:10pt;font-family:Verdana;color:rgb(67,67,67);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">for stories of Georgia libraries making an impact in our communities.</span></div></td></tr></tbody></table></div></span><div class=""><br class=""></div></div></div></div></div></div></div></div></div></div></div></div></div><br class=""></div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 4:52 PM Andrea Buntz Neiman <<a href="mailto:abneiman@equinoxinitiative.org" rel="noreferrer noreferrer" target="_blank" class="">abneiman@equinoxinitiative.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">Hi Dawn, <div class=""><br class=""></div><div class="">The hold has to be captured & on the holds shelf in order to schedule a pickup - are you sure that you have a hold ready for pickup at your test workstation's OU? That's my first guess.</div><div class=""><br class=""></div><div class="">HTH,</div><div class="">ABN</div></div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 22, 2020 at 4:42 PM Dawn Dale <<a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr" class="">I am testing the curbside deliver module before we go live with it. When trying to schedule an appointment the appointment times will not display. I am attaching a screenshot to show you what I mean. Can anyone help with this? <div class=""><br class=""></div><div class="">I have tried checking the closed dates and operating hours to be sure they are not interfering in any way. I have also checked to be sure the holds have not expired. I can't think of anything else that would be causing this to happen.</div><div class=""><br class=""></div><div class="">Thanks,</div><div class=""><br class=""></div><div class=""><img src="https://mail.google.com/mail/?ui=2&ik=b21a9e0a74&attid=0.1&th=1768cabf6ac8ded5&view=fimg&rm=1768cabf6ac8ded5&sz=w1600-h1000&attbid=ANGjdJ_TNh4qsNGGWSi6FahUk_kztAl_VH6eD_VjU2022ApEkp7duTe7lPlJI0pYGWHKJhi3-DMyVC3g45_FyZnTcj-QVDsnvGtufdSLtjlUqtyfo2pvdjUlsw7jxlw&disp=emb&realattid=ii_kj0i31i61&zw" alt="image.png" width="452" height="254" style="outline: 0px;" class=""></div><div class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><div dir="ltr" class=""><span class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt; margin-left: 9pt;" class=""><span class=""><br class=""><br class=""></span></div><div dir="ltr" style="margin-left:30.75pt" align="left" class=""><table style="border:none;border-collapse:collapse" class=""><colgroup class=""><col width="76" class=""><col width="7" class=""><col width="64" class=""><col width="437" class=""></colgroup><tbody class=""><tr style="height:73.5pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><div style="line-height: 1.2; text-align: right; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 11pt; font-family: Arial; background-color: transparent; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px" class=""><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left: 0px; margin-top: 0px;" class=""></span></span></div></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:14.6667px;white-space:pre-wrap" class=""><b class="">Dawn Dale, PINES Services Specialist - Circulation</b></span></font></div><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt" class=""></p><hr class=""><div class=""><br class="webkit-block-placeholder"></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size: 10pt; font-family: Verdana; background-color: transparent; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;" class=""></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">Georgia Public Library Service</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap" class="">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></div><div style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;" class=""><font color="#1e439b" face="Verdana" class=""><span style="font-size:12px;white-space:pre-wrap" class="">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" rel="noreferrer noreferrer" target="_blank" class="">ddale@georgialibraries.org</a></span></font></div></td></tr><tr style="height:36pt" class=""><td colspan="2" style="vertical-align:top;overflow:hidden" class=""><br class=""></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden" class=""><div style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;" class=""><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" rel="noreferrer noreferrer" target="_blank" class=""><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap" class=""><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px" class=""><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left: 0px; 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