<div dir="ltr">Ah, I was asking about printing from the Offline Interface. We happily use Hatch for our printing normally and have no problems with it, and our staff like that they don't have to choose which printer for different scopes of printing.<div>Josh</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 7, 2021 at 4:32 PM Dawn Dale <<a href="mailto:ddale@georgialibraries.org">ddale@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Josh, <div><br></div><div>I am talking about when you print the receipt for a checkout. It will open a print screen and allow the user to change the printer to print the receipt<br clear="all"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span><br><br></span></p><div dir="ltr" style="margin-left:30.75pt" align="left"><table style="border:none;border-collapse:collapse"><colgroup><col width="76"><col width="7"><col width="64"><col width="437"></colgroup><tbody><tr style="height:73.5pt"><td colspan="2" style="vertical-align:top;overflow:hidden"><p dir="ltr" style="line-height:1.2;text-align:right;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh5.googleusercontent.com/mSld-3jhgZRTV01xOECeXYFqhDyGcWkWKx8KwxpkQR8KPu12ZpGzpy5RooEgYKrsUSXvD6OUrarr3hn3_HyDJjlHjFwHLN10uojAw_fvFmTWIhb_34EYoHo7eEmhHGK76iOa62s7" width="75" height="75" style="margin-left: 0px; margin-top: 0px;"></span></span></p></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font color="#1e439b" face="Verdana"><span style="font-size:14.6667px;white-space:pre-wrap"><b>Dawn Dale, PINES Services Specialist - Circulation</b></span></font></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"></p><hr><p></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><font color="#1e439b" face="Verdana"><span style="font-size:12px;white-space:pre-wrap">(404) 291-2800, <a href="mailto:ddale@georgialibraries.org" target="_blank">ddale@georgialibraries.org</a></span></font></p></td></tr><tr style="height:36pt"><td colspan="2" style="vertical-align:top;overflow:hidden"><br></td><td colspan="2" style="vertical-align:top;padding:5pt;overflow:hidden"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" target="_blank"><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px"><img src="https://lh5.googleusercontent.com/-PNZn_wjTxQDm-erFvg4FiI4Vud41GLPk9fi9OQWFzMN0igTnwFLe19POWzN27E40TJCjGE_0od7pUI4z-lRiNqzUf-7a2f4HyCqOiHFXIsdgKP5yBTLTnFvLD9z7g3JxFFTXzfv" width="36" height="36" style="margin-left: 0px; 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Plus it adds another layer of complexity to troubleshooting issues, finding out if they are using the offline browser by accident. <div><br></div><div>I would absolutely shoot myself in the foot if I setup test system access like that, you are a brave person :-) </div><div>Josh</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 7, 2021 at 3:41 PM Lolis, John <<a href="mailto:jlolis@whiteplainsny.gov" target="_blank">jlolis@whiteplainsny.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Here's a "shotgun approach" suggestion... use two different browsers, one for online transactions and one for offline transactions. Simply don't have the Hatch extension installed in the one for offline transactions. Have one shortcut on the desktop for the browser handling offline transactions and one for the browser handling online transactions, each one pointing to the respective browser that handles it. Done.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Incidentally, while our consortium requires the use of Chrome for access to Evergreen, I have staff using Vivaldi for staff access. It's also compatible with Chrome extensions. You may want to consider it.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Btw, I do the same type thing when it comes to our test web server... I modify my hosts file so that <a href="http://whiteplainslibrary.org" target="_blank">whiteplainslibrary.org</a> points to our test server's address. Then in one browser, I have it set to using no proxy which in effect causes it to point to the test web server because of that hosts modification. Meanwhile, in my usual browser, I'm using a proxy which knows the address of the live web server, and so I can access both the test web server and the live one at the same time switching between those browsers. </div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="font-family:"trebuchet ms",sans-serif"><br></span></div><div><span style="font-family:"trebuchet ms",sans-serif">John Lolis</span><br></div><div><font face="'trebuchet ms', sans-serif">Coordinator of Computer Systems</font></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><img src="https://drive.google.com/a/whiteplainsny.gov/uc?id=0B8o3RoemjyAfR1hZV1U0SWJDdGs&export=download"><br></font></div><div><span style="font-family:"trebuchet ms",sans-serif">100 Martine Avenue</span><br></div><div><span style="font-family:"trebuchet ms",sans-serif">White Plains, NY 10601</span></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif">tel: 1.914.422.1497</font></div><div><font face="'trebuchet ms', sans-serif">fax: 1.914.422.1452</font></div><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif"><a href="https://whiteplainslibrary.org/" target="_blank">https://whiteplainslibrary.org/</a></font></div><div><br></div><div><i>When you think about it, </i>all<i> security is ultimately security by ignorance.</i></div><font face="Verdana, Arial, Helvetica" size="2"><span></span><span></span><br></font><font face="Verdana, Arial, Helvetica" size="2"><span style="font-family:georgia,serif"></span></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, 7 Jan 2021 at 16:18, Josh Stompro <<a href="mailto:stomproj@gsuite.larl.org" target="_blank">stomproj@gsuite.larl.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><span style="color:rgb(0,0,0)">Terran, I just tried disabling the hatch extension (Right click -> Manage Extension -> Change toggle to off) but that didn't work for me. Is that what you mean? I just get console errors because the Offline interface is still trying to send the print jobs to hatch.</span><div style="color:rgb(0,0,0)"><br></div><div style="color:rgb(0,0,0)">We are on 3.2.<br><div><br></div><div>I don't see how I can get into the workstation settings to uncheck the "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch seems to require authentication to access.</div><div><br></div><div>I'm trying to figure out how this is going to work for staff that normally use Hatch, but have to use Offline when their internet is down.</div><div><br></div><div>I did notice that with hatch enabled, the print jobs will get sent to the windows default printer. I'm wondering if that is Hatch's default behavior when it doesn't have access to the printer context info. I'm wondering if the Offline Printer settings are supposed to be stored in the Browser Settings section vs the Workstation settings like they are now?</div></div><font color="#888888"><div><br></div><div>Josh</div></font></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <<a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">If you temporarily disable Hatch in the browser, it should print alright. <div dir="auto"><br></div><div dir="auto"><br><br><div dir="auto">Terran McCanna<br>PINES Program Manager<br>Georgia Public Library Service<br>2872 Woodcock Blvd, Suite 250<br>Atlanta, GA 30341<br>404-235-7138<br><a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <<a href="mailto:Schwarz@lincoln.library.on.ca" target="_blank">Schwarz@lincoln.library.on.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Hello,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Our library consortium is upgrading tomorrow and my library system will be using the offline check-out during the upgrade. I’ve tested on computers with hatch to print a receipt
after checking out material offline but a receipt doesn’t print. I’ve assigned our receipt printer to print in offline and saved the changes but nothing happens. Am I missing a step?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Thank you for your help,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Dana Schwarz<u></u><u></u></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10pt;font-family:Arial,sans-serif">Technical Services Coordinator<u></u><u></u></span></i></b></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><img width="135" height="91" style="width: 1.4062in; height: 0.9479in;" id="gmail-m_-2200868717037947290gmail-m_3756618118399763209gmail-m_3819681980531320806gmail-m_6039300144122472490gmail-m_-3024013756144230208m_-7943140817853388226Picture_x0020_1"><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif">Lincoln Public Library, MFR Branch<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif">4080 John Charles Blvd.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif">Vineland, Ont, Canada<br>
905.562.5711<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:schwarz@lincoln.library.on.ca" rel="noreferrer" target="_blank">schwarz@lincoln.library.on.ca</a><br>
<br>
</span><span style="font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</blockquote></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div>Josh Stompro - IT Director</div><div>Lake Agassiz Regional Library<br></div><div>Desk: 218-233-3757 Ext 139</div><div>Cell: 218-790-2110</div></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div>Josh Stompro - IT Director</div><div>Lake Agassiz Regional Library<br></div><div>Desk: 218-233-3757 Ext 139</div><div>Cell: 218-790-2110</div></div></div></div></div>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>Josh Stompro - IT Director</div><div>Lake Agassiz Regional Library<br></div><div>Desk: 218-233-3757 Ext 139</div><div>Cell: 218-790-2110</div></div></div></div></div>