<div dir="ltr"><div>You might be right -I'm not sure if that's changed in more recent versions. We're on 3.4 and we haven't had any complaints about it, but we also don't have many libraries that need to Offline very often. (And many of them don't use Hatch.)</div><div><br></div><div><br></div><div dir="ltr"><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><br><div dir="ltr" style="margin-left:0pt"><table style="border:medium none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA" style="margin-left:0px;margin-top:0px" width="75" height="75"></span></span></p></td><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:11pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Terran McCanna, PINES Program Manager</span></p><hr><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service | University System of Georgia</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">(404) 235-7138</span><span 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style="color:rgb(0,0,0)">Terran, I just tried disabling the hatch extension (Right click -> Manage Extension -> Change toggle to off) but that didn't work for me. Is that what you mean? I just get console errors because the Offline interface is still trying to send the print jobs to hatch.</span><div style="color:rgb(0,0,0)"><br></div><div style="color:rgb(0,0,0)">We are on 3.2.<br><div><br></div><div>I don't see how I can get into the workstation settings to uncheck the "Use Hatch" checkbox when I'm offline. /eg/staff/admin/workstation/hatch seems to require authentication to access.</div><div><br></div><div>I'm trying to figure out how this is going to work for staff that normally use Hatch, but have to use Offline when their internet is down.</div><div><br></div><div>I did notice that with hatch enabled, the print jobs will get sent to the windows default printer. I'm wondering if that is Hatch's default behavior when it doesn't have access to the printer context info. I'm wondering if the Offline Printer settings are supposed to be stored in the Browser Settings section vs the Workstation settings like they are now?</div></div><font color="#888888"><div><br></div><div>Josh</div></font></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 26, 2020 at 7:19 PM Terran McCanna <<a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto">If you temporarily disable Hatch in the browser, it should print alright. <div dir="auto"><br></div><div dir="auto"><br><br><div dir="auto">Terran McCanna<br>PINES Program Manager<br>Georgia Public Library Service<br>2872 Woodcock Blvd, Suite 250<br>Atlanta, GA 30341<br>404-235-7138<br><a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 26, 2020, 3:19 PM Dana Schwarz <<a href="mailto:Schwarz@lincoln.library.on.ca" target="_blank">Schwarz@lincoln.library.on.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Hello,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Our library consortium is upgrading tomorrow and my library system will be using the offline check-out during the upgrade. I’ve tested on computers with hatch to print a receipt
after checking out material offline but a receipt doesn’t print. I’ve assigned our receipt printer to print in offline and saved the changes but nothing happens. Am I missing a step?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif">Thank you for your help,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Dana Schwarz<u></u><u></u></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10pt;font-family:Arial,sans-serif">Technical Services Coordinator<u></u><u></u></span></i></b></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><img style="width: 1.4062in; height: 0.9479in;" id="gmail-m_-240830384327427037gmail-m_-3024013756144230208m_-7943140817853388226Picture_x0020_1" width="135" height="91"><br>
</span><span style="font-size:10pt;font-family:Arial,sans-serif">Lincoln Public Library, MFR Branch<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif">4080 John Charles Blvd.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif">Vineland, Ont, Canada<br>
905.562.5711<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif"><a href="mailto:schwarz@lincoln.library.on.ca" rel="noreferrer" target="_blank">schwarz@lincoln.library.on.ca</a><br>
<br>
</span><span style="font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</blockquote></div>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div>Josh Stompro - IT Director</div><div>Lake Agassiz Regional Library<br></div><div>Desk: 218-233-3757 Ext 139</div><div>Cell: 218-790-2110</div></div></div></div></div>
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