<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I don't know if what I have to add will be helpful. I encountered this issue several years ago and tested on both the Web Client and XUL. The message is more specifically stating that "a hold request at a higher level than copy has been attempted, but there are no copies that belong to the higher-level unit." Generically, Evergreen isn't letting you place a title hold if the only copies are effectively non-holdable. </div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, May 24, 2021 at 1:05 PM Terran McCanna <<a href="mailto:tmccanna@georgialibraries.org">tmccanna@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div>I suspect that
HIGH_LEVEL_HOLD_HAS_NO_COPIES
is a generic error message that just means there aren't any copies that can fill the hold - either because there aren't any copies, or there aren't any copies that are in an available status, or because the copies are age protected at other locations, or some other reason. <br></div><div><br></div><div>I would recommend creating a new Launchpad bug report that 1) Requests that the Place Hold button is greyed out if a record has no holdings, and 2) Requests that a more human-readable error message is presented in place of that error message. <br></div><br><div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><br><div dir="ltr" style="margin-left:0pt"><table style="border:medium none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA" style="margin-left: 0px; 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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="2" face="arial, sans-serif">Erica Rohlfs</font></div><div><font face="arial, sans-serif"><font size="2">Senior </font>Implementation Project Manager</font></div><div><font size="2" face="arial, sans-serif">Equinox Open Library Initiative</font></div><div><font face="arial, sans-serif"><a href="mailto:erica.rohlfs@equinoxOLI.org" target="_blank">erica.rohlfs@equinoxOLI.org</a><br></font></div><div><font size="2" face="arial, sans-serif"><a href="https://equinoxOLI.org" target="_blank">https://equinoxOLI.org</a></font></div><div><font face="arial, sans-serif">phone: 877-OPEN-ILS (673-6457)<br></font></div><div><font face="arial, sans-serif">direct: 770-709-5572</font></div></div></div></div></div></div></div></div>