<div dir="ltr">If you reply to Elizabeth, please reply all. I am also interested in hearing what you have to say!<div><br></div><div>Thank you.</div><div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font face="arial black, sans-serif">Diane Disbro</font></div><div dir="ltr"><div>Pronouns: she/her</div><div>Circulation Coordinator</div><div>Scenic Regional Library</div><div>251 Union Plaza Drive</div><div>Union, MO 63084</div><div>(636) 583-0652 ext 110</div><div><span style="font-family:Raleway"><font color="#000000"><a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a></font></span></div><div><span style="font-family:Raleway"><font color="#000000"><br></font></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jun 25, 2021 at 9:08 AM Thomsen, Elizabeth via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">We're interested in learning more about how libraries are using the<a href="https://docs.evergreen-ils.org/eg/docs/latest/admin/patron_registration.html#_privacy_waiver" target="_blank"> Privacy Waiver</a> feature. This gives patrons a way to grant permission to one or more people to place holds, pickup holds, view borrowing history, or check out items on their account. Patrons can add and edit this information in the OPAC, and staff can add and edit this in the Patron editor. (See screenshots.)<div><br></div><div>This feature doesn't actually control any circulation functions or link patron records together, it's really just an online permission slip, but this is a big step up from how we have handled these situations in the past, using notes, etc. We turned this on shortly before the libraries closed, and now that they are open again, library staff have questions.</div><div><ul><li><b>Pickup holds </b>-- This is the most straightforward situation, and means that John has permission to pick up Mary's holds, and check them out on Mary's card. Do libraries ask John for any identification? Do libraries have situations where John wants to check out Mary's holds on his own card? How do they handle this?</li><li><b>Checkout items</b> -- This gives John permission to checkout items that were not on hold. Are there any issues here with him actually presenting Mary's card or having staff look up Mary's card, or identification issues?</li><li><b>Place holds</b> -- This allows John to make staff-placed holds on Mary's account</li><li><b>View borrowing history</b> -- Can staff even view Mary's borrowing history, assuming she has that turned on? All the other features refer to transactions with staff, and this "viewing" option doesn't seem to fit here. For active patrons, viewing history tends to be very unwieldy to work with. Or is this meant to imply that he can log into Mary's account, in which case he could view her checkout history and place holds, but would also have access to editing all her information and preferences, which depending on the circumstances, may or may not be a good thing.</li></ul><div>This isn't the kind of feature you can actually test on the system, we're really just looking for help explaining these options to patrons and circulation staff. </div><div><br></div><div>Thanks in advance!</div></div><div><br>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr">Elizabeth B. Thomsen <div>Member Services Manager</div><div>NOBLE: North of Boston Library Exchange </div><div>Danvers, Mass.</div><div><a href="http://www.noblenet.org" target="_blank">www.noblenet.org</a></div></div></div></div></div></div></div>
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