<div dir="ltr">Patron 21320000151909 just came in and reported that she, too, had had two texts about the exact same book. She said the texts were the same and for the same book. <div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><b><font style="background-color:rgb(255,255,255)" color="#000000">Kendra A. Purtle</font></b></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Branch manager, Osage Beach branch</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Camden County Library District<br></font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">1064 Gutridge Lane</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Osage Beach, MO 65065</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Phone (573)348-3282</font></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jun 29, 2021 at 11:00 AM <<a href="mailto:evergreen-general-request@list.evergreen-ils.org">evergreen-general-request@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send Evergreen-general mailing list submissions to<br>
        <a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a><br>
<br>
To subscribe or unsubscribe via the World Wide Web, visit<br>
        <a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
<br>
or, via email, send a message with subject or body 'help' to<br>
        <a href="mailto:evergreen-general-request@list.evergreen-ils.org" target="_blank">evergreen-general-request@list.evergreen-ils.org</a><br>
<br>
You can reach the person managing the list at<br>
        <a href="mailto:evergreen-general-owner@list.evergreen-ils.org" target="_blank">evergreen-general-owner@list.evergreen-ils.org</a><br>
<br>
When replying, please edit your Subject line so it is more specific<br>
than "Re: Contents of Evergreen-general digest..."<br>
<br>
<br>
Today's Topics:<br>
<br>
   1. complaints about texts and such (Kendra Purtle)<br>
   2. Re: complaints about texts and such (Diane Disbro)<br>
   3. Re: complaints about texts and such (Kendra Purtle)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Mon, 28 Jun 2021 15:47:36 -0500<br>
From: Kendra Purtle <<a href="mailto:kendrap@ccld.us" target="_blank">kendrap@ccld.us</a>><br>
To: Evergreen Discussion Group<br>
        <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: [Evergreen-general] complaints about texts and such<br>
Message-ID:<br>
        <<a href="mailto:CANYY6T8GGBGhQwgXzyrZd3KRN5%2Bpf8E7hTBzZK6XxbgBgOfOEA@mail.gmail.com" target="_blank">CANYY6T8GGBGhQwgXzyrZd3KRN5+pf8E7hTBzZK6XxbgBgOfOEA@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Our patrons are complaining that they are receiving multiple messages and<br>
texts from the system. Is that an evergreen glitch or something else?<br>
<br>
*Kendra A. Purtle*<br>
Branch manager, Osage Beach branch<br>
Camden County Library District<br>
1064 Gutridge Lane<br>
Osage Beach, MO 65065<br>
Phone (573)348-3282<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210628/09216ab1/attachment-0001.html" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210628/09216ab1/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 2<br>
Date: Tue, 29 Jun 2021 06:33:43 -0500<br>
From: Diane Disbro <<a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a>><br>
To: Kendra Purtle <<a href="mailto:kendrap@ccld.us" target="_blank">kendrap@ccld.us</a>>,  Evergreen Discussion Group<br>
        <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: Re: [Evergreen-general] complaints about texts and such<br>
Message-ID:<br>
        <CAKX9=<a href="mailto:af-KQVkTQUT_jLgEUeogH3nXbNzQGconsyUXt-3ZWbx8g@mail.gmail.com" target="_blank">af-KQVkTQUT_jLgEUeogH3nXbNzQGconsyUXt-3ZWbx8g@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Hi, Kendra -<br>
<br>
Are these duplicate messages, for example, more than one text message with<br>
the same information?<br>
<br>
Diane Disbro<br>
Pronouns: she/her<br>
Circulation Coordinator<br>
Scenic Regional Library<br>
251 Union Plaza Drive<br>
Union, MO 63084<br>
(636) 583-0652 ext  110<br>
<a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a><br>
<br>
<br>
<br>
On Mon, Jun 28, 2021 at 3:47 PM Kendra Purtle via Evergreen-general <<br>
<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br>
<br>
> Our patrons are complaining that they are receiving multiple messages and<br>
> texts from the system. Is that an evergreen glitch or something else?<br>
><br>
> *Kendra A. Purtle*<br>
> Branch manager, Osage Beach branch<br>
> Camden County Library District<br>
> 1064 Gutridge Lane<br>
> Osage Beach, MO 65065<br>
> Phone (573)348-3282<br>
> _______________________________________________<br>
> Evergreen-general mailing list<br>
> <a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
> <a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
><br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210629/e5048d1a/attachment-0001.html" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210629/e5048d1a/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Message: 3<br>
Date: Tue, 29 Jun 2021 06:53:09 -0500<br>
From: Kendra Purtle <<a href="mailto:kendrap@ccld.us" target="_blank">kendrap@ccld.us</a>><br>
To: Diane Disbro <<a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a>><br>
Cc: Evergreen Discussion Group<br>
        <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: Re: [Evergreen-general] complaints about texts and such<br>
Message-ID:<br>
        <CANYY6T-Tdg_7JXDJ-dEM9fmoqKpy=<a href="mailto:NN3R6R%2BiBQ8VgmsFYU%2BkA@mail.gmail.com" target="_blank">NN3R6R+iBQ8VgmsFYU+kA@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Yes. I believe they are.<br>
<br>
On Tue, Jun 29, 2021 at 6:33 AM Diane Disbro <<a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a>><br>
wrote:<br>
<br>
> Hi, Kendra -<br>
><br>
> Are these duplicate messages, for example, more than one text message with<br>
> the same information?<br>
><br>
> Diane Disbro<br>
> Pronouns: she/her<br>
> Circulation Coordinator<br>
> Scenic Regional Library<br>
> 251 Union Plaza Drive<br>
> Union, MO 63084<br>
> (636) 583-0652 ext  110<br>
> <a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a><br>
><br>
><br>
><br>
> On Mon, Jun 28, 2021 at 3:47 PM Kendra Purtle via Evergreen-general <<br>
> <a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br>
><br>
>> Our patrons are complaining that they are receiving multiple messages and<br>
>> texts from the system. Is that an evergreen glitch or something else?<br>
>><br>
>> *Kendra A. Purtle*<br>
>> Branch manager, Osage Beach branch<br>
>> Camden County Library District<br>
>> 1064 Gutridge Lane<br>
>> <<a href="https://www.google.com/maps/search/1064+Gutridge+Lane+Osage+Beach,+MO+65065?entry=gmail&source=g" rel="noreferrer" target="_blank">https://www.google.com/maps/search/1064+Gutridge+Lane+Osage+Beach,+MO+65065?entry=gmail&source=g</a>><br>
>> Osage Beach, MO 65065<br>
>> <<a href="https://www.google.com/maps/search/1064+Gutridge+Lane+Osage+Beach,+MO+65065?entry=gmail&source=g" rel="noreferrer" target="_blank">https://www.google.com/maps/search/1064+Gutridge+Lane+Osage+Beach,+MO+65065?entry=gmail&source=g</a>><br>
>> Phone (573)348-3282<br>
>><br>
> _______________________________________________<br>
>> Evergreen-general mailing list<br>
>> <a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
>> <a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
>><br>
> --<br>
*Kendra A. Purtle*<br>
Branch manager, Osage Beach branch<br>
Camden County Library District<br>
1064 Gutridge Lane<br>
Osage Beach, MO 65065<br>
Phone (573)348-3282<br>
-------------- next part --------------<br>
An HTML attachment was scrubbed...<br>
URL: <<a href="http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210629/e030393b/attachment-0001.html" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/pipermail/evergreen-general/attachments/20210629/e030393b/attachment-0001.html</a>><br>
<br>
------------------------------<br>
<br>
Subject: Digest Footer<br>
<br>
_______________________________________________<br>
Evergreen-general mailing list<br>
<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
<br>
<br>
------------------------------<br>
<br>
End of Evergreen-general Digest, Vol 11, Issue 33<br>
*************************************************<br>
</blockquote></div>