<div dir="ltr">Sounds like a great idea! <div><br clear="all"><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><b><font style="background-color:rgb(255,255,255)" color="#000000">Kendra A. Purtle</font></b></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Branch manager, Osage Beach branch</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Camden County Library District<br></font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">1064 Gutridge Lane</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Osage Beach, MO 65065</font></div><div><font style="background-color:rgb(255,255,255)" color="#000000">Phone (573)348-3282</font></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Oct 26, 2021 at 10:51 AM <<a href="mailto:evergreen-general-request@list.evergreen-ils.org">evergreen-general-request@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send Evergreen-general mailing list submissions to<br>
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Today's Topics:<br>
<br>
1. Cancelled/Expired Holds notice (Terri Moser)<br>
2. Re: Cancelled/Expired Holds notice (Frasur, Ruth)<br>
3. Re: Next Evergreen Reports Interest Group Meeting -<br>
Wednesday, October 27th at 2 PM Eastern (Jessica Woolford)<br>
4. Re: Cancelled/Expired Holds notice (Terran McCanna)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Tue, 26 Oct 2021 10:21:06 -0500<br>
From: Terri Moser <<a href="mailto:terri@neosho.lib.mo.us" target="_blank">terri@neosho.lib.mo.us</a>><br>
To: <a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a><br>
Subject: [Evergreen-general] Cancelled/Expired Holds notice<br>
Message-ID:<br>
<<a href="mailto:CABC7xBc%2BdQ7CZxe9vUumC_vULMxDGXvCqPJS25nyXYcf5Oo62g@mail.gmail.com" target="_blank">CABC7xBc+dQ7CZxe9vUumC_vULMxDGXvCqPJS25nyXYcf5Oo62g@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Would it be possible to have a message pop up to alert a patron when a<br>
recent HOLD has expired or been cancelled. It might say something like: A<br>
recent HOLD has been cancelled by you or the system because it was not<br>
picked up on time. Do you want to re-request it?"<br>
It would be really cool if it included the titles. Our old system did this<br>
and it was really helpful. My wording for the message is terrible so I hope<br>
you get the idea.<br>
Just a thought. Have a great day.<br>
Terri Moser<br>
Circulation Supervisor<br>
Neosho Newton County Library<br>
"Never let a problem to be solved become more important than<br>
a person to be loved."<br>
-Thomas S. Monson<br>
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Message: 2<br>
Date: Tue, 26 Oct 2021 15:30:23 +0000<br>
From: "Frasur, Ruth" <<a href="mailto:RFrasur@library.IN.gov" target="_blank">RFrasur@library.IN.gov</a>><br>
To: Terri Moser <<a href="mailto:terri@neosho.lib.mo.us" target="_blank">terri@neosho.lib.mo.us</a>>, Evergreen Discussion Group<br>
<<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice<br>
Message-ID:<br>
<<a href="mailto:SJ0PR09MB676873903F7C1FB047FBD8218F849@SJ0PR09MB6768.namprd09.prod.outlook.com" target="_blank">SJ0PR09MB676873903F7C1FB047FBD8218F849@SJ0PR09MB6768.namprd09.prod.outlook.com</a>><br>
<br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Seems like this is something that could be set up using an action/trigger. To have the “re-request” option, there’d likely need to be some deeper involvement to query recently cancelled holds and also provide appropriate links for replacing the hold.<br>
<br>
Ruth Frasur (she/her)<br>
Evergreen Development and Support Administrator<br>
Indiana State Library<br>
140 N. Senate Ave.<br>
Indianapolis, IN 46204<br>
(317) 232-3691<br>
<br>
From: Evergreen-general <<a href="mailto:evergreen-general-bounces@list.evergreen-ils.org" target="_blank">evergreen-general-bounces@list.evergreen-ils.org</a>> On Behalf Of Terri Moser via Evergreen-general<br>
Sent: Tuesday, October 26, 2021 11:21 AM<br>
To: <a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a><br>
Subject: [Evergreen-general] Cancelled/Expired Holds notice<br>
<br>
**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****<br>
________________________________<br>
Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do you want to re-request it?"<br>
It would be really cool if it included the titles. Our old system did this and it was really helpful. My wording for the message is terrible so I hope you get the idea.<br>
Just a thought. Have a great day.<br>
Terri Moser<br>
Circulation Supervisor<br>
Neosho Newton County Library<br>
"Never let a problem to be solved become more important than a person to be loved."<br>
-Thomas S. Monson<br>
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Message: 3<br>
Date: Tue, 26 Oct 2021 11:45:04 -0400<br>
From: Jessica Woolford <<a href="mailto:jwoolford@biblio.org" target="_blank">jwoolford@biblio.org</a>><br>
To: Evergreen Community Reports Email List<br>
<<a href="mailto:evergreen-reports@list.evergreen-ils.org" target="_blank">evergreen-reports@list.evergreen-ils.org</a>>, Evergreen Discussion<br>
Group <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: Re: [Evergreen-general] Next Evergreen Reports Interest Group<br>
Meeting - Wednesday, October 27th at 2 PM Eastern<br>
Message-ID:<br>
<CAPK8=<a href="mailto:r%2B6FbNnn6LfvzKm0jP3BRqB2G8dr3CyoKRN7T-uzbFX-A@mail.gmail.com" target="_blank">r+6FbNnn6LfvzKm0jP3BRqB2G8dr3CyoKRN7T-uzbFX-A@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Reminder - the next Reports Interest Group meeting takes place tomorrow at<br>
2 PM Eastern. Agena and connection info can be found here:<br>
<a href="https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27" rel="noreferrer" target="_blank">https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27</a><br>
<br>
On Wed, Oct 13, 2021 at 11:59 AM Jessica Woolford <<a href="mailto:jwoolford@biblio.org" target="_blank">jwoolford@biblio.org</a>><br>
wrote:<br>
<br>
> The Evergreen Reports Interest Group will meet on Wednesday, October 27th<br>
> at 2 PM Eastern time. Lynn Floyd will present on hidden but helpful data<br>
> sources. Full agenda and connection info can be found here:<br>
> <a href="https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27" rel="noreferrer" target="_blank">https://wiki.evergreen-ils.org/doku.php?id=evergreen-reports:meetings:2021-10-27</a><br>
><br>
> --<br>
> Jessica Woolford<br>
> Evergreen Systems Manager<br>
> Bibliomation, Inc.<br>
> 24 Wooster Ave.<br>
> Waterbury, CT 06708<br>
> 203-577-4070 ext. 105<br>
><br>
<br>
<br>
-- <br>
Jessica Woolford<br>
Evergreen Systems Manager<br>
Bibliomation, Inc.<br>
24 Wooster Ave.<br>
Waterbury, CT 06708<br>
203-577-4070 ext. 105<br>
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<br>
Message: 4<br>
Date: Tue, 26 Oct 2021 11:49:28 -0400<br>
From: Terran McCanna <<a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a>><br>
To: Terri Moser <<a href="mailto:terri@neosho.lib.mo.us" target="_blank">terri@neosho.lib.mo.us</a>>, Evergreen Discussion Group<br>
<<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: Re: [Evergreen-general] Cancelled/Expired Holds notice<br>
Message-ID:<br>
<CALh4dLBgAQiMObD2tcHF4mBo9wUL99=<a href="mailto:w-Jq_5wCLM2jAOVUD4g@mail.gmail.com" target="_blank">w-Jq_5wCLM2jAOVUD4g@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
You can use action triggers to send emails and/or SMS text messages to a<br>
patron when a hold is cancelled, and you can also use them to add messages<br>
to a patron's account that they see in the OPAC.<br>
<br>
You can set different messages based on the triggers<br>
"hold_request.cancel.expire_holds_shelf" (they didn't pick it up in time)<br>
or "hold_request.cancel.staff" (the hold was cancelled by staff).<br>
<br>
You can see the wording we use for ours at:<br>
<a href="https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification" rel="noreferrer" target="_blank">https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification</a><br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
Terran McCanna, PINES Program Manager<br>
------------------------------<br>
<br>
Georgia Public Library Service | University System of Georgia<br>
<br>
2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341<br>
<br>
(404) 235-7138 | <a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a><br>
<br>
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<br>
On Tue, Oct 26, 2021 at 11:21 AM Terri Moser via Evergreen-general <<br>
<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br>
<br>
> Would it be possible to have a message pop up to alert a patron when a<br>
> recent HOLD has expired or been cancelled. It might say something like: A<br>
> recent HOLD has been cancelled by you or the system because it was not<br>
> picked up on time. Do you want to re-request it?"<br>
> It would be really cool if it included the titles. Our old system did this<br>
> and it was really helpful. My wording for the message is terrible so I hope<br>
> you get the idea.<br>
> Just a thought. Have a great day.<br>
> Terri Moser<br>
> Circulation Supervisor<br>
> Neosho Newton County Library<br>
> "Never let a problem to be solved become more important<br>
> than a person to be loved."<br>
> -Thomas S. Monson<br>
> _______________________________________________<br>
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End of Evergreen-general Digest, Vol 15, Issue 24<br>
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</blockquote></div>