<div dir="ltr"><div>Hi Jordan,</div><div><br></div><div>You can have different thresholds, but they only apply and appear at the branch or system where they are configured. See Benjamin's in his original email - because these two branches have the group penalty configured on the branch level, if a patron has a lost item at branch A, the penalty only applies at Branch A. Staff logged in at Branch B would not see the penalty message.</div><div><br></div><div>As Erica said, the threshold would have to be configured only at the System Level to be honored at both locations, or at the consortium level to have it honored across the whole consortium. Bibliomation libraries decided that the flexibility of having their own thresholds was more important, but ideally would like to be able to see and honor blocks from other libraries. We do have a block of 1 lost item at the consortium level.</div><div><br></div><div>Jessica<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 11:12 AM Aubrey Area Library <<a href="mailto:aubreyarealibrary@gmail.com">aubreyarealibrary@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I thought this was a thing. At least in our setup, we all have differing thresholds. Unless I am misunderstanding your response.<div><br></div><div>Thanks,</div><div>Jordan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 10:04 AM Jessica Woolford via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hi Benjamin,</div><div><br></div><div>See this wishlist Launchpad ticket: <a href="https://bugs.launchpad.net/evergreen/+bug/1464756" target="_blank">https://bugs.launchpad.net/evergreen/+bug/1464756</a></div><div><br></div><div>It has long been a wish at our consortium that we could allow libraries to have different penalty thresholds, and allow them to be honored at all locations at the system OR consortium level.<br></div><div><br></div><div>Jessica<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 10:14 AM Erica Rohlfs via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Good Morning Benjamin,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">If you remove the individual library thresholds and keep the threshold set at the system level, it will display the lost threshold at any branch within that system. However, this modification isn't retroactive to your patrons' existing penalties. </div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I hope this helps.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Thank You,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Erica</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div>
<p class="MsoNormal">I’m trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Right now, we have a user with a lost book. The home library of the user is Branch A and the lost book’s owning library is Branch A. I have a PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and Branch B, (as well
as System A, of which both branches are a part) <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am only alerted to the threshold being met when I have my workstation set at Branch A. If my workstation is set to Branch B, I get no alerts when I pull up the account.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Ideally, I’d like to see the blocking alert when I pull up this account at any of the branches in System A, no matter where the user or material is from. Am I configuring it wrong? Is that “Just not the way Evergreen works”?<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Using Evergreen 3.7.2<u></u><u></u></p>
<p class="MsoNormal"><span style="color:black"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Benjamin Murphy<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">NC Cardinal Program Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">NC Dept. of Natural and Cultural Resources<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">919.814.6797 | </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)"><a href="mailto:benjamin.murphy@ncdcr.gov" target="_blank"><span style="color:rgb(5,99,193)">benjamin.murphy@ncdcr.gov</span></a>
</span></u><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"> </span><span style="font-size:10pt;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a href="https://statelibrary.ncdcr.gov/ld/nc-cardinal" target="_blank"><span style="color:rgb(5,99,193)">https://statelibrary.ncdcr.gov/ld/nc-cardinal</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
109 East Jones Street | 4640 Mail Service Center <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Raleigh, North Carolina 27699-4600<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:6pt"><a href="https://www.facebook.com/StateLibraryNC/" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">Facebook</span></a><span style="font-size:10pt;font-family:Arial,sans-serif">
</span><a href="https://twitter.com/StateLibraryNC" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">Twitter</span></a><span style="font-size:10pt;font-family:Arial,sans-serif"> </span><a href="http://www.instagram.com/ncculture" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">Instagram</span></a><span style="font-size:10pt;font-family:Arial,sans-serif">
</span><a href="https://www.youtube.com/user/statelibrarync/" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">YouTube</span></a><span style="font-size:10pt;font-family:Arial,sans-serif"> </span><a href="https://statelibrary.ncdcr.gov/" target="_blank"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)">Website</span></a><span style="font-size:10pt;font-family:Arial,sans-serif">
<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-top:6pt"><span style="font-size:10pt;font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:10pt;color:rgb(127,127,127)">Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties.</span></i><i><span style="font-size:10pt;color:rgb(127,127,127)"><u></u><u></u></span></i></p>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
_______________________________________________<br>
Evergreen-general mailing list<br>
<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="2" face="arial, sans-serif">Erica Rohlfs</font><span style="font-family:arial,sans-serif">, MLIS, PMP</span></div><div><font face="arial, sans-serif"><font size="2">Senior </font>Implementation Project Manager</font></div><div><font size="2" face="arial, sans-serif">Equinox Open Library Initiative</font></div><div><font face="arial, sans-serif"><a href="mailto:erica.rohlfs@equinoxOLI.org" target="_blank">erica.rohlfs@equinoxOLI.org</a><br></font></div><div><font size="2" face="arial, sans-serif"><a href="https://equinoxOLI.org" target="_blank">https://equinoxOLI.org</a></font></div><div><font face="arial, sans-serif">phone: 877-OPEN-ILS (673-6457)<br></font></div><div><font face="arial, sans-serif">direct: 770-709-5572</font></div></div></div></div></div></div></div></div>
_______________________________________________<br>
Evergreen-general mailing list<br>
<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
</blockquote></div><br clear="all"><br>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Jessica Woolford<div>Evergreen Systems Manager<br></div><div>Bibliomation, Inc.</div><div>24 Wooster Ave.</div><div>Waterbury, CT 06708</div><div>203-577-4070 ext. 105</div></div></div></div></div></div></div></div></div>
_______________________________________________<br>
Evergreen-general mailing list<br>
<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" rel="noreferrer" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr">
<p>If you need further assistance, please contact the library
at 940-365-9162 or send a reply email. <br>
Thank You, The Library Staff</p><p>226 Countryside Dr., Aubrey, TX 76227</p><p><br></p>
</div>
</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Jessica Woolford<div>Evergreen Systems Manager<br></div><div>Bibliomation, Inc.</div><div>24 Wooster Ave.</div><div>Waterbury, CT 06708</div><div>203-577-4070 ext. 105</div></div></div></div></div></div></div></div></div>