<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Good Morning Benjamin,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">If you remove the individual library thresholds and keep the threshold set at the system level, it will display the lost threshold at any branch within that system. However, this modification isn't retroactive to your patrons' existing penalties. </div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">I hope this helps.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Thank You,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Erica</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Nov 16, 2021 at 9:26 AM Murphy, Benjamin via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal">I’m trying to figure out some behavior with the PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold.
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<p class="MsoNormal">Right now, we have a user with a lost book. The home library of the user is Branch A and the lost book’s owning library is Branch A. I have a PATRON_EXCEEDS_LOST_COUNT Group Penalty Threshold of 1 set for Branch A and Branch B, (as well
as System A, of which both branches are a part) <u></u><u></u></p>
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<p class="MsoNormal">I am only alerted to the threshold being met when I have my workstation set at Branch A. If my workstation is set to Branch B, I get no alerts when I pull up the account.
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<p class="MsoNormal">Ideally, I’d like to see the blocking alert when I pull up this account at any of the branches in System A, no matter where the user or material is from. Am I configuring it wrong? Is that “Just not the way Evergreen works”?<u></u><u></u></p>
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<p class="MsoNormal">Using Evergreen 3.7.2<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Benjamin Murphy<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">NC Cardinal Program Manager<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">NC Dept. of Natural and Cultural Resources<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">919.814.6797 | </span><u><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(5,99,193)"><a href="mailto:benjamin.murphy@ncdcr.gov" target="_blank"><span style="color:rgb(5,99,193)">benjamin.murphy@ncdcr.gov</span></a>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="2" face="arial, sans-serif">Erica Rohlfs</font><span style="font-family:arial,sans-serif">, MLIS, PMP</span></div><div><font face="arial, sans-serif"><font size="2">Senior </font>Implementation Project Manager</font></div><div><font size="2" face="arial, sans-serif">Equinox Open Library Initiative</font></div><div><font face="arial, sans-serif"><a href="mailto:erica.rohlfs@equinoxOLI.org" target="_blank">erica.rohlfs@equinoxOLI.org</a><br></font></div><div><font size="2" face="arial, sans-serif"><a href="https://equinoxOLI.org" target="_blank">https://equinoxOLI.org</a></font></div><div><font face="arial, sans-serif">phone: 877-OPEN-ILS (673-6457)<br></font></div><div><font face="arial, sans-serif">direct: 770-709-5572</font></div></div></div></div></div></div></div></div>