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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, please ignore them. We have been hacked.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Marcia<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Marcia Ledin, Technical Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">East Central Regional Library (ECRL)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">111 Dellwood St N Cambridge, MN 55008<br>
Phone: 763-392-3333 FAX: </span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D">763-645-1447</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><br>
</span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:blue"><a href="https://mail.ecrlib.org/owa/redir.aspx?C=dhrq4zFFo0qyCm7vLkPK4V4dd7YqsdEIzPoop3m-GjZp6JWpWQr5XQYa3A4mrtP923Fn-_VqoPM.&URL=http%3a%2f%2fwww.ecrlib.org%2f" target="_blank">http://www.ecrlib.org/</a></span><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"> <a href="mailto:mledin@ecrlib.org">mledin@ecrlib.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Evergreen-general <evergreen-general-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Lolis, John via Evergreen-general<br>
<b>Sent:</b> Tuesday, December 7, 2021 10:57 AM<br>
<b>To:</b> Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org><br>
<b>Subject:</b> Re: [Evergreen-general] Cancelled/Expired Holds notice<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">I don't know about anyone else, but I've been getting a number of these phishing emails directly to my work account, primarily from the
<a href="http://ecrlib.org">ecrlib.org</a> domain. Beware.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">John Lolis</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Coordinator of Computer Systems</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" id="_x0000_i1025" src="https://drive.google.com/a/whiteplainsny.gov/uc?id=0B8o3RoemjyAfR1hZV1U0SWJDdGs&export=download&resourcekey=0-ShSlGEgI1kN5n4pWmGGu3g"></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">100 Martine Avenue</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">tel: 1.914.422.1497</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">fax: 1.914.422.1452</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><a href="https://whiteplainslibrary.org/" target="_blank">https://whiteplainslibrary.org/</a></span><o:p></o:p></p>
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<p class="MsoNormal"><i>When you think about it, </i>all<i> security is ultimately security by ignorance.</i><o:p></o:p></p>
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<p class="MsoNormal">On Tue, 7 Dec 2021 at 11:31, Marcia Ledin via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Good afternoon,<br>
Please verify all the numbers I sent lower and direct me the repaired data.<br>
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<a href="http://davesappliances.co.za/etsoluta/estmolestiaeharum" target="_blank">davesappliances.co.za/etsoluta/estmolestiaeharum</a><o:p></o:p></p>
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<p class="MsoNormal">You can use action triggers to send emails and/or SMS text messages to a patron when a hold is cancelled, and you can also use them to add messages to a patron's account that they see in the OPAC.
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<p class="MsoNormal">You can set different messages based on the triggers "hold_request.cancel.expire_holds_shelf" (they didn't pick it up in time) or "hold_request.cancel.staff" (the hold was cancelled by staff).
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<p class="MsoNormal">You can see the wording we use for ours at:<o:p></o:p></p>
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<p class="MsoNormal"><a href="https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification" target="_blank">https://pines.georgialibraries.org/dokuwiki/doku.php?id=circ:notification-wording#hold_cancelled_shelf-expired_email_notification</a><o:p></o:p></p>
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<b><span style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:#1E439B">Terran McCanna, PINES Program Manager</span></b><o:p></o:p></p>
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<b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1E439B">Georgia Public Library Service | University System of Georgia</span></b><o:p></o:p></p>
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<span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1E439B">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</span><o:p></o:p></p>
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</span></i><i><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#434343;background:white">for stories of Georgia libraries making an impact in our communities.</span></i><o:p></o:p></p>
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<p class="MsoNormal">On Tue, Oct 26, 2021 at 11:21 AM Terri Moser via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Would it be possible to have a message pop up to alert a patron when a recent HOLD has expired or been cancelled. It might say something like: A recent HOLD has been cancelled by you or the system because it was not picked up on time. Do
you want to re-request it?" <o:p></o:p></p>
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<p class="MsoNormal">It would be really cool if it included the titles. Our old system did this and it was really helpful. My wording for the message is terrible so I hope you get the idea.<o:p></o:p></p>
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<p class="MsoNormal">Just a thought. Have a great day.<br clear="all">
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Terri Moser</span>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Circulation Supervisor</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif">Neosho Newton County Library</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Trebuchet MS",sans-serif"> </span><span style="font-family:"Georgia",serif;color:black">"Never let a problem to be solved become more important than a person to be loved."</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Georgia",serif;color:black"> -Thomas S. Monson</span><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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<p class="MsoNormal">_______________________________________________<br>
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<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><o:p></o:p></p>
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