<div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">All of a sudden, the link now works for me, taking me directly to the report without prompting for authentication.  The only thing I did--which wouldn't have had any effect--was to open the Firefox browser console to see what's happening when I click on that link.  To my surprise, it worked at that point.  The link worked in Vivaldi after that as well.  Unless our ILS admin made a change, I'd have to chalk it up to sunspots... or to a butterfly flapping its wings somewhere in the Brazilian rainforest.  If I find out something of more value to share relative to the problem, I'll let you know.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Thanks to you and Jennifer for your suggestions.</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="font-family:"trebuchet ms",sans-serif"><br></span></div><div><span style="font-family:"trebuchet ms",sans-serif">John Lolis</span><br></div><div><font face="'trebuchet ms', sans-serif">Coordinator of Computer Systems</font></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><img src="https://drive.google.com/a/whiteplainsny.gov/uc?id=0B8o3RoemjyAfR1hZV1U0SWJDdGs&export=download&resourcekey=0-ShSlGEgI1kN5n4pWmGGu3g"><br></font></div><div><span style="font-family:"trebuchet ms",sans-serif">100 Martine Avenue</span><br></div><div><span style="font-family:"trebuchet ms",sans-serif">White Plains, NY  10601</span></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif">tel: 1.914.422.1497</font></div><div><font face="'trebuchet ms', sans-serif">fax: 1.914.422.1452</font></div><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif"><a href="https://whiteplainslibrary.org/" target="_blank">https://whiteplainslibrary.org/</a></font></div><div><br></div><div><i>Some may say that perception is everything, but not from where I stand.</i></div><font face="Verdana, Arial, Helvetica" size="2"><span style="font-family:georgia,serif"></span></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, 14 Jan 2022 at 13:28, Terran McCanna <<a href="mailto:tmccanna@georgialibraries.org">tmccanna@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>We get the login popup if clicking the link from email, but it authenticates properly. It sounds like you may be encountering a permissions issue rather than a browser issue. <br></div><div><br></div><div>Have you confirmed that the account that tries to log in to the authentication pop-up has the VIEW_REPORT_OUTPUT permission? <br></div><div><br></div><div><br></div><div><div><div><div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><br><div dir="ltr" style="margin-left:0pt"><table style="border:medium none;border-collapse:collapse"><colgroup><col width="94"><col width="530"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh6.googleusercontent.com/fJoF6o0xl9XByQZmykva1sv2n_cKGUXL_BH4crkpJgSqDu-yU7-5jIypuXBsEuoXCCBAAUQ2jUztJlZDNUVOlwl1bWZIL1W4wmFuEEzCLVMxUyhzdkV7jkcRcdZZni2z8OPz4xJA" style="margin-left: 0px; margin-top: 0px;" width="75" height="75"></span></span></p></td><td style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:11pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Terran McCanna, PINES Program Manager</span></p><hr><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"></span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service | University System of Georgia</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341</span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:rgb(255,255,255);font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">(404) 235-7138</span><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> | <a href="mailto:tmccanna@georgialibraries.org" target="_blank">tmccanna@georgialibraries.org</a> <br></span></p><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><span style="font-size:9pt;font-family:Verdana;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"><a href="http://help.georgialibraries.org" target="_blank">http://help.georgialibraries.org</a> | <a href="mailto:help@georgialibraries.org" target="_blank">help@georgialibraries.org</a><br></span></p><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;margin-left:9pt"><a href="https://www.facebook.com/georgialibraries" style="text-decoration:none" target="_blank"><span style="font-size:9pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px"><img src="https://lh4.googleusercontent.com/77DYzuoZ-zqC0pyQuYNKCrWaPuOANHsYTJze0JxE_iK4yW2sCswywdPCC8hCHOIyhO7KKIO-L6dlN1wIqdHFcyJmTa1fuc5Ok34dR8FQTtZHawpgNmovGxjg9RS0-WI74dFDHw0_" style="margin-left: 0px; margin-top: 0px;" width="36" height="36"></span></span></a><a href="https://www.twitter.com/georgialibs" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:35px;height:35px"><img src="https://lh4.googleusercontent.com/1bKX66xWgHe-v5FD5l-hYX4FrZDXi1Y2aKr0DZLDA_oEHy7s01WVqgVilQcwGBzRQZAg3yOePmZncGwtiYGSgavOkb0T5Tj3c46iUJ7ZE7h-MUEhVwXQs7Oc3cahIYMN2SGlk_6b" style="margin-left: 0px; margin-top: 0px;" width="35" height="35"></span></span></a><a href="https://www.instagram.com/georgialibraries/" style="text-decoration:none" target="_blank"><span style="font-size:11pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:34px;height:34px"><img src="https://lh3.googleusercontent.com/U7PH5YIQnuRvbeMnGOlJAEPAre7Zqx_I6IDJAtJVwUDCp1-TmjSwP_x21qKx8ApsbcaILIuSpL3Pzau2Rz-phR_4IPcLR4LrIha_JMDHqombNtsfa1uhXcYS02QWTAyYqSf3ES_n" style="margin-left: 0px; margin-top: 0px;" width="34" height="34"></span></span></a><a href="https://www.twitter.com/georgialibs" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"></span></a></p></td></tr><tr style="height:21pt"><td colspan="2" style="vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;text-align:center"><a href="http://georgialibraries.org" style="text-decoration:none" target="_blank"><span style="font-size:10pt;font-family:Verdana;color:rgb(17,85,204);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">Join our email list</span></a><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-size:10pt;font-family:Verdana;color:rgb(67,67,67);background-color:rgb(255,255,255);font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">for stories of Georgia libraries making an impact in our communities.</span></p></td></tr></tbody></table></div><br></div></div></div></div></div></div></div></div></div></div><br></div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jan 14, 2022 at 12:59 PM Lolis, John via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Might anyone know of a browser setting that would fix this?</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">I created a recurring report that's email-enabled; however, when I click on the link in the message, it prompts me for my credentials which fail authentication.  This occurs when I'm already logged into Evergreen as well.  I was told that the report link works in Chrome, and that one can successfully get to the report by copying and pasting the link into the address field of the tab in which Evergreen is open and logged into; however, this fails to work in both Vivaldi and Firefox.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">So far, I don't see anything in browser settings that might affect this behavior, but I have yet to go through the bazillion vivaldi://flags or about:config settings.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">This occurs with other Evergreen accounts as well.  We're on v3.6.5.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Yes, I know I could install and use Chrome, but that ain't gonna happen.  I'd rather manually navigate to the report output in Evergreen.</div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,sans-serif;font-size:small">Many thanks in advance!</div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="font-family:"trebuchet ms",sans-serif"><br></span></div><div><span style="font-family:"trebuchet ms",sans-serif">John Lolis</span><br></div><div><font face="'trebuchet ms', sans-serif">Coordinator of Computer Systems</font></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><img src="https://drive.google.com/a/whiteplainsny.gov/uc?id=0B8o3RoemjyAfR1hZV1U0SWJDdGs&export=download&resourcekey=0-ShSlGEgI1kN5n4pWmGGu3g"><br></font></div><div><span style="font-family:"trebuchet ms",sans-serif">100 Martine Avenue</span><br></div><div><span style="font-family:"trebuchet ms",sans-serif">White Plains, NY  10601</span></div></div></div></div></div></div></div></div></div><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif">tel: 1.914.422.1497</font></div><div><font face="'trebuchet ms', sans-serif">fax: 1.914.422.1452</font></div><div><font face="'trebuchet ms', sans-serif"><br></font></div><div><font face="'trebuchet ms', sans-serif"><a href="https://whiteplainslibrary.org/" target="_blank">https://whiteplainslibrary.org/</a></font></div><div><br></div><div><i>Some may say that perception is everything, but not from where I stand.</i></div><font size="2" face="Verdana, Arial, Helvetica"><span style="font-family:georgia,serif"></span></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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