<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hi Mark,<br><br>It could be due to several factors. It would definitely not be related to the workstation settings for Default Search Library/Preferred Library, those settings don't affect how holds get filled. Hold Matrix Weights could play a part, as can many other settings in Evergreen, but it's likely Evergreen's Opportunistic capture behavior that's causing some of your holds to be filled by another library's item rather than your own.<br><br>Evergreen will target the best item for your hold, which is likely your item if it's available, and put it on your pull list, but Opportunistic capture can cause another library's item to get captured for your hold if it is checked in before the targeted copy is.<br><br>Best Holds Selection Sort order can change the capturing behavior, as can other settings.<br><br>At the 2021 Evergreen conference, there was a very comprehensive presentation about how holds work.<br><br>The slides and a video for "Hungry Hungry Space Hippos" are available:<br><br><a href="https://evergreen-ils.org/conference/2021-evergreen-international-online-conference/2021-schedule/2021-program-descriptions/">https://evergreen-ils.org/conference/2021-evergreen-international-online-conference/2021-schedule/2021-program-descriptions/</a><br><br>Have a look at slide 30 and beyond that talks about capturing to give you an idea of what comes into play.<br clear="all"></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Hope this helps,</div><div class="gmail_default" style="font-family:verdana,sans-serif">Michele</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span style="font-family:verdana,sans-serif">--</span><br></div><div><font face="verdana, sans-serif">Michele M. Morgan, <span style="font-size:12.8px">Technical Support Analyst<br></span></font></div><div><span style="font-size:12.8px"><font face="verdana, sans-serif">North of Boston Library Exchange, Danvers Massachusetts</font></span></div><div><span style="font-size:12.8px"><a href="mailto:mmorgan@noblenet.org" target="_blank"><font face="verdana, sans-serif">mmorgan@noblenet.org</font></a></span></div><div><br></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Sep 16, 2022 at 11:47 AM Mark Massey via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg6946926193342719391">
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<span style="color:rgb(51,51,51);font-family:Ubuntu,"Bitstream Vera Sans","DejaVu Sans",Tahoma,sans-serif;font-size:12px;text-align:left;background-color:rgb(255,255,255);display:inline">Our staff has noticed that some holds are
filled from another library before one of our locations. Is this a Hold Matrix Weights Configuration setting or workstation settings > Default Search Library/Preferred Library?</span><br style="color:rgb(51,51,51);font-family:Ubuntu,"Bitstream Vera Sans","DejaVu Sans",Tahoma,sans-serif;font-size:12px;text-align:left;background-color:rgb(255,255,255)">
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Mark Massey<u></u> <u></u></p>
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<u></u> <u></u></p>
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Systems Analyst<u></u> <u></u></p>
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Camden County Library District<u></u> <u></u></p>
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573-346-3424<u></u> <u></u></p>
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<a href="mailto:markm@ccld.us" target="_blank">markm@ccld.us</a></p>
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<u><a href="https://www.ccld.us/" title="https://www.ccld.us" style="margin:0px" target="_blank">https://www.ccld.us</a></u></p>
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