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We turned off our SMS auto-renewal notifications last year because of this issue.</div>
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<p><span style="font-family:"Lucida Handwriting","Comic Sans MS",Fantasy,cursive; font-size:14pt">Lisa</span></p>
<p>Lisa Murray</p>
<p>Director</p>
<p>Cardington-Lincoln Public Library</p>
<p>lmurray@cardlinc.org</p>
<p><img alt="1453743275544_PastedImage" style="" data-outlook-trace="F:1|T:1" src="cid:8df7bfc2-7c0b-4f47-ab08-4797057509a2"></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Evergreen-general <evergreen-general-bounces@list.evergreen-ils.org> on behalf of Elizabeth Davis via Evergreen-general <evergreen-general@list.evergreen-ils.org><br>
<b>Sent:</b> Thursday, January 26, 2023 12:42 PM<br>
<b>To:</b> evergreen-general@list.evergreen-ils.org <evergreen-general@list.evergreen-ils.org><br>
<b>Cc:</b> Elizabeth Davis <elizabeth.davis@sparkpa.org><br>
<b>Subject:</b> [Evergreen-general] SMS notice bounce backs</font>
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<p class="x_MsoNormal">Hi, </p>
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<p class="x_MsoNormal">I’m curious if anyone else is having bounce back issues with their SMS notices. Our libraries have seen an increase in bounce backs from a few different carriers, mostly Verizon and AT&T. The bounce backs usually say that the user can’t
be found or that the service is unavailable. In most cases the users are getting the SMS messages, albeit on a delay. These locations are not having email notice issues, so the sending address is good.
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<p class="x_MsoNormal">I was just curious if anyone is also experiencing this and if they found anything to remedy the situation.
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<p class="x_MsoNormal">Thanks, </p>
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<p class="x_MsoNormal" style="vertical-align:baseline"><img width="83" height="83" align="left" hspace="12" style="width:.8645in; height:.8645in" data-outlook-trace="F:1|T:1" src="cid:image003.png@01D93183.ABDE2700"><b><span style="color:#16697A">Elizabeth
Davis</span></b><b> </b>(she/her), <b><i><span style="color:#16697A">Support & Project Management Specialist</span></i></b><span style="font-size:12.0pt; color:#16697A"> </span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
<p class="x_MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt; color:#3366CC">Pennsylvania Integrated Library System
</span></b><b><span style="color:#4472C4">(PaILS) | SPARK</span></b><span style="font-size:12.0pt; color:#3366CC"> </span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
<p class="x_MsoNormal" style="vertical-align:baseline"><span style="color:#3366CC">(717) 256-1627</span> |
<a href="mailto:katherine.dannehl@sparkpa.org" target="_blank"><span style="color:#0563C1">elizabeth.davis@sparkpa.org</span></a> <br>
<a href="https://support.sparkpa.org/" target="_blank"><span style="color:#0563C1">support.sparkpa.org</span></a><span style="color:#3366CC"> |
</span><a href="mailto:support@sparkpa.org" target="_blank"><span style="color:#0563C1">support@sparkpa.org</span></a><span style="color:#3366CC"> </span><span style="font-size:9.0pt; font-family:"Segoe UI",sans-serif"></span></p>
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