<div dir="ltr">Yes, this would be at the ILS server host level.<div><br></div><div>Rough Setup steps:</div><div><ol><li>Account with Flowroute.</li><li>Action Trigger reactor installed.</li><li>New action trigger templates formatted to output in the json format that the API requires.</li><li>Action Trigger runner script setup. (We pre-process the action trigger events right before running the action trigger runner so we only send out one message a day for each type of notice.)</li></ol><div>Josh</div></div><div><br><div><br></div><div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 8, 2023 at 11:42 AM Diane Disbro <<a href="mailto:ddisbro@scenicregional.org">ddisbro@scenicregional.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">This would need to be done at the ILS server host level rather than at the library level?<div><br clear="all"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><font face="arial black, sans-serif">Diane Disbro</font></div><div dir="ltr"><div>Pronouns: she/her</div><div>Circulation Coordinator</div><div>Scenic Regional Library</div><div>251 Union Plaza Drive</div><div>Union, MO 63084</div><div>(636) 583-0652 ext 110</div><div><span style="font-family:Raleway"><font color="#000000"><a href="mailto:ddisbro@scenicregional.org" target="_blank">ddisbro@scenicregional.org</a></font></span></div><div><span style="font-family:Raleway"><font color="#000000"><br></font></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Feb 8, 2023 at 11:31 AM Josh Stompro via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Just in case you were looking for alternatives, We switched from the email sms gateway to using an API provided by a vendor (flowroute) back in 2018 and that works so much better. No need to know the carrier of the user. And we can check each message for deliverability with another api call later on, to know which numbers are having issues.<div><br></div><div>I hacked together a new action trigger reactor to send the message, and a perl script to go back and check deliverability later. <a href="https://bugs.launchpad.net/evergreen/+bug/1667080" target="_blank">https://bugs.launchpad.net/evergreen/+bug/1667080</a></div><div><br></div><div>The cost is minimal for us, $100 a year or so for the per message cost.</div><div><br></div><div>I currently need to figure out a way to get replies routed back to the customers home/pickup library though. Right now they just go to me, and figuring out which customer and what notice is time consuming.</div><div><br></div><div>Josh</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jan 26, 2023 at 11:42 AM Elizabeth Davis via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi, <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I’m curious if anyone else is having bounce back issues with their SMS notices. Our libraries have seen an increase in bounce backs from a few different carriers, mostly Verizon and AT&T. The bounce backs usually say that the user can’t
be found or that the service is unavailable. In most cases the users are getting the SMS messages, albeit on a delay. These locations are not having email notice issues, so the sending address is good.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I was just curious if anyone is also experiencing this and if they found anything to remedy the situation.
<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks, <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="vertical-align:baseline"><u></u><img width="83" height="83" style="width: 0.8645in; height: 0.8645in;" src="cid:186320b3253692e331" align="left" hspace="12"><u></u><b><span style="color:rgb(22,105,122)">Elizabeth
Davis</span></b><b> </b>(she/her), <b><i><span style="color:rgb(22,105,122)">Support & Project Management Specialist</span></i></b><span style="font-size:12pt;color:rgb(22,105,122)"> </span><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12pt;color:rgb(51,102,204)">Pennsylvania Integrated Library System
</span></b><b><span style="color:rgb(68,114,196)">(PaILS) | SPARK</span></b><span style="font-size:12pt;color:rgb(51,102,204)"> </span><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><span style="color:rgb(51,102,204)">(717) 256-1627</span> |
<a href="mailto:katherine.dannehl@sparkpa.org" target="_blank"><span style="color:rgb(5,99,193)">elizabeth.davis@sparkpa.org</span></a> <br>
<a href="https://support.sparkpa.org/" target="_blank"><span style="color:rgb(5,99,193)">support.sparkpa.org</span></a><span style="color:rgb(51,102,204)"> |
</span><a href="mailto:support@sparkpa.org" target="_blank"><span style="color:rgb(5,99,193)">support@sparkpa.org</span></a><span style="color:rgb(51,102,204)"> </span><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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