<div dir="ltr">Replying to Courtney Brown<div><br></div><div>We take credit cards outside of Evergreen. What we did was set up an account called "Revenue" in Evergreen. We processed the payments that were not patron account specific through that account. This included copying, printing, thumb drives, ear buds, faxing , scanning, community room use fee etc.</div><div>When running a payment through the credit card device you always get an authorization approval code on the receipt. We merely enter that code into the credit card payment field in evergreen to clear the payment.</div><div>When you click on Apply Payment You should see the Credit Card Information screen (1st attachment) in the "Process Where" box there is a pull down and you will see " Record externally processed payment" a yellow field appear where you will enter that authorization code and submit. Evergreen will then spit out a receipt as well.</div><div>I always have my staff annotate with details like ,"payment for lost item tm". The interpretation of that message is what the payment was for and the staff members' initials who processed it.</div><div>I understand this is a lot of info. Please feel free to call me. I would be happy to walk you through it.</div><div><br></div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><font face="trebuchet ms, sans-serif">Terri Moser</font><div><font face="trebuchet ms, sans-serif">Circulation Supervisor</font></div><div><font face="trebuchet ms, sans-serif">417-451-4231 ext 102</font></div><div><font face="trebuchet ms, sans-serif">Neosho Newton County Library</font></div><div><font face="trebuchet ms, sans-serif"> </font><span style="color:rgb(0,0,0);font-family:Georgia,Helvetica,Arial,sans-serif">"Never let a problem to be solved become more important than a person to be loved."</span></div><span style="color:rgb(0,0,0);font-family:Georgia,Helvetica,Arial,sans-serif"> -Thomas S. Monson</span></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 5, 2023 at 7:47 AM <<a href="mailto:evergreen-general-request@list.evergreen-ils.org">evergreen-general-request@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Send Evergreen-general mailing list submissions to<br>
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Today's Topics:<br>
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1. Questions are the use of Evergreen's Credit Card Payment Type<br>
(Brown, Courtney)<br>
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Message: 1<br>
Date: Mon, 5 Jun 2023 12:47:29 +0000<br>
From: "Brown, Courtney" <<a href="mailto:courtney.brown@ncdcr.gov" target="_blank">courtney.brown@ncdcr.gov</a>><br>
To: "<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>"<br>
<<a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank">evergreen-general@list.evergreen-ils.org</a>><br>
Subject: [Evergreen-general] Questions are the use of Evergreen's<br>
Credit Card Payment Type<br>
Message-ID:<br>
<<a href="mailto:SA1PR09MB859269C684805FE052E7ABD1974DA@SA1PR09MB8592.namprd09.prod.outlook.com" target="_blank">SA1PR09MB859269C684805FE052E7ABD1974DA@SA1PR09MB8592.namprd09.prod.outlook.com</a>><br>
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Good morning,<br>
<br>
We have a newly migrated system, who is interested in accepting credit card payments outside of Evergreen. However, for reporting purposes, they would like to keep a record in Evergreen of any payments made using the Credit Card Payment Type. Currently, we have the Library Setting "Allow Credit Card Payment" set to "False". All other library settings related to credit card payments are currently "Null". However, library staff have noticed that when selecting the Payment Type "Credit Card", they receive the following pop up requiring an Approval Code.<br>
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[cid:image001.png@01D9978A.5B4DD9D0]<br>
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Does anyone know if there is a way to remove the Approval Code Field as being a required field? Should staff just apply "N/A" to bypass the field? Any suggestions or guidance is greatly appreciated.<br>
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Regards,<br>
Courtney<br>
<br>
<br>
<br>
<br>
Courtney Brown<br>
NC Cardinal Systems Librarian<br>
NC Dept. of Natural and Cultural Resources<br>
919.814.6799 | <a href="mailto:courtney.brown@ncdcr.gov" target="_blank">courtney.brown@ncdcr.gov</a><mailto:<a href="mailto:courtney.brown@ncdcr.gov" target="_blank">courtney.brown@ncdcr.gov</a>><br>
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