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Will,<br>
<br>
You could try deleting/moving the Chrome profile folder from the
AppData directory. This is where Chrome would save any of it
preferences. Reinstalling the software wouldn't change the user
profile/preferences because those are stored here:<br>
<br>
C:\Users\<username>\AppData\Local\Google\Chrome\User Data<br>
<br>
This folder is hidden which adds a bit of complexity to the
instructions. But here's a shortcut to get you inside of the hidden
folder:<br>
<br>
1. Hold the Windows key + "r"<br>
2. You should see the "Run" window open<br>
3. Type "%appdata%\.." with quotes<br>
4. Press enter (or click OK)<br>
5. The AppData folder should open in Windows Explorer<br>
6. From there you can navigate to the path mentioned above<br>
<br>
If the user doesn't want to lose the Chrome profile
settings/preferences/local saved passwords/bookmarks/browser history<br>
then, you might want to simply rename the "User Data" folder to
something like "User_data_old" <- which you will have to put back
in place if they want their preferences back (but that might also
put the problem back).<br>
<br>
I forgot to mention that Chrome needs to be closed during this
procedure. Once the folder is deleted/renamed, you can open Chrome
again. It will act like you've never used it before. That's a good
sign. Now start interacting with the Evergreen staff client and see
if you have a different experience.<br>
<br>
If it's still the same, then, you could create a new Windows user
and use Chrome over there. If that doesn't do it, then I think the
whole computer is sus. Format the machine and try again. If that
doesn't do it, then it's haunted, and it's time to think about
destruction to the motherboard. Think Office Space!<br>
<br>
<pre class="moz-signature" cols="72">-Blake-
Conducting Magic
Will consume any data format
MOBIUS
On 7/6/2023 3:34 PM, Lolis, John via Evergreen-general wrote:
</pre>
<blockquote type="cite"
cite="mid:CAJiSQLAmwej=Y1Un6jOObwFoY-ChWagYx3o8RjekdzesB5F-Kw@mail.gmail.com">
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<div dir="ltr">
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444">While
I don't have anything concrete to offer, here's a very similar
scenario, albeit with Edge...</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444"><a
href="https://answers.microsoft.com/en-us/microsoftedge/forum/all/opening-a-new-tab-logs-out-active-sessions-in/4a7f4338-8f05-40bd-bbc4-3854b54b1c2a"
moz-do-not-send="true" class="moz-txt-link-freetext">https://answers.microsoft.com/en-us/microsoftedge/forum/all/opening-a-new-tab-logs-out-active-sessions-in/4a7f4338-8f05-40bd-bbc4-3854b54b1c2a</a><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444"><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444">Note:
No one had anything concrete to offer the person experiencing
this either.</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444"><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif;font-size:small;color:#444444">I
suspect a setting buried somewhere is causing the issue, and
reinstalling Chrome doesn't get rid of it. Me, I stay away
from Chrome out of distrust... that and my extreme loathing
with regard to Google's bullying nanny attitude.</div>
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<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 6 Jul 2023 at 15:31,
Szwagiel, Will via Evergreen-general <<a
href="mailto:evergreen-general@list.evergreen-ils.org"
moz-do-not-send="true" class="moz-txt-link-freetext">evergreen-general@list.evergreen-ils.org</a>>
wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div class="msg-3707667701846404475">
<div style="overflow-wrap: break-word;" lang="EN-US">
<div class="m_-3707667701846404475WordSection1">
<p class="MsoNormal">Good afternoon,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We have received reports from an NC
Cardinal member library that one of their staff
computers is logging out of Evergreen every time a new
tab in Google Chrome is opened. They said they
cleared the site data in Google Chrome, but that did
not help. We have not been able to replicate the
issue ourselves, and we suggested that they try
uninstalling and reinstalling Chrome, because we think
it is specifically a Chrome-related issue.
Unfortunately, the library reported back that this did
not resolve the issue, either. No other member
libraries have reported encountering a similar issue.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Has anyone on this list encountered
this issue before? And if so, how did you resolve
it? Were you able to resolve it?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thank you in advance for any
assistance you may be able to provide.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><b><span
style="font-size:12pt;font-family:Arial,sans-serif;color:black">William
C. Szwagiel</span></b></p>
<p class="MsoNormal"><span
style="font-size:10pt;font-family:Arial,sans-serif;color:black">NC
Cardinal Project Manager</span></p>
<p class="MsoNormal"><span
style="font-size:10pt;font-family:Arial,sans-serif;color:black">State
Library of North Carolina</span></p>
<p class="MsoNormal"><span
style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a
href="mailto:william.szwagiel@ncdcr.gov"
target="_blank" moz-do-not-send="true"><span
style="color:rgb(5,99,193)">william.szwagiel@ncdcr.gov</span></a> |
919.814.6721</span></p>
<p class="MsoNormal"><span
style="font-size:10pt;font-family:Arial,sans-serif;color:black"><a
href="https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal"
target="_blank" moz-do-not-send="true"><span
style="color:rgb(5,99,193)">https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal</span></a></span></p>
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style="font-size:10pt;font-family:Arial,sans-serif;color:black">109
East Jones Street | 4640 Mail Service Center
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<p class="MsoNormal"><span
style="font-size:10pt;font-family:Arial,sans-serif;color:black">Raleigh,
North Carolina 27699-4600</span></p>
<p class="MsoNormal" style="margin-top:6pt"><span
style="font-size:10pt;font-family:Arial,sans-serif">The
State Library is part of the NC Department of
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