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<p class="MsoNormal">There is a known bug that’s had a fix released related to empty call numbers. Depending on your version, the fix may not be applied yet.
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://bugs.launchpad.net/evergreen/+bug/1998494">https://bugs.launchpad.net/evergreen/+bug/1998494</a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#385623">Ruth Frasur (she/they)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#385623">Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#385623">Evergreen Indiana Library Consortium<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="color:#385623">Evergreen Community Development Initiative<o:p></o:p></span></i></p>
<p class="MsoNormal">Indiana State Library<o:p></o:p></p>
<p class="MsoNormal">140 N. Senate Ave. <o:p></o:p></p>
<p class="MsoNormal">Indianapolis, IN 46204<o:p></o:p></p>
<p class="MsoNormal">(317) 232-3691<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Evergreen-general <evergreen-general-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Johnathon Redmon via Evergreen-general<br>
<b>Sent:</b> Tuesday, July 11, 2023 3:05 PM<br>
<b>To:</b> Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org><br>
<b>Cc:</b> Johnathon Redmon <jredmon@monticello.lib.in.us><br>
<b>Subject:</b> Re: [Evergreen-general] Staff Unable to Use Add Items or Add Call Numbers and Items in Holdings View?<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****</span>
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<p class="MsoNormal">I've been unable to make a empty call # for a while now. Not an error message, just takes me right to the item edit screen, so I have to create a whole fake item when I need to transfer the item to a different marc record. <o:p></o:p></p>
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<p class="MsoNormal">On Fri, Jul 7, 2023 at 3:27 PM Szwagiel, Will via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good afternoon,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have been contacted by a member library where two of their staff members are unable to use the Add Items and Add Call Numbers and Items options in the Holdings View. They do
not receive any kind of error message or notice. Simply nothing happens when they click on them. They have all of the necessary permissions and all of the appropriate working locations checked. They are, however, still able to use the Add Holdings button
to perform their cataloging duties.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I suggested they try clearing their cache, but this did not resolve the issue. I cannot recreate the issue myself. Has anyone encountered an issue like this before? I think the
most important thing is that they are still able to perform their duties using the Add Holdings button, so at least they can continue working in the meantime, but I still wanted to see if anyone else might have an idea of how to resolve this issue.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thank you.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">William C. Szwagiel</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">NC Cardinal Project Manager</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">State Library of North Carolina</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><a href="mailto:william.szwagiel@ncdcr.gov" target="_blank"><span style="color:#0563C1">william.szwagiel@ncdcr.gov</span></a> |
919.814.6721</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><a href="https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal" target="_blank"><span style="color:#0563C1">https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">109 East Jones Street | 4640 Mail Service Center
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Raleigh, North Carolina 27699-4600</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-top:6.0pt;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">The State Library is part of the NC Department of Natural & Cultural Resources.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Email correspondence to and from this address is subject to the North Carolina Public Records Law and
may be disclosed to third parties.</span></i><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Evergreen-general mailing list<br>
<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" target="_blank">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><o:p></o:p></p>
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<p class="MsoNormal"><span class="gmailsignatureprefix">-- </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Johnathon Redmon</span>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Technical Services Cataloging Clerk</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Monticello Union-Township Public Library</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#333333;background:#F1F1F1">321 W. Broadway St.</span><span style="font-family:"Arial",sans-serif;color:#333333"><br>
<span style="background:#F1F1F1">Monticello, IN 47960 </span></span><o:p></o:p></p>
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