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<p class="MsoNormal">Josh,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have been dealing with this constantly for the past year.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#385623">Ruth Frasur (she/they)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#385623">Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="color:#385623">Evergreen Indiana Library Consortium<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="color:#385623">Evergreen Community Development Initiative<o:p></o:p></span></i></p>
<p class="MsoNormal">Indiana State Library<o:p></o:p></p>
<p class="MsoNormal">140 N. Senate Ave. <o:p></o:p></p>
<p class="MsoNormal">Indianapolis, IN 46204<o:p></o:p></p>
<p class="MsoNormal">(317) 232-3691<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Evergreen-general <evergreen-general-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Josh Stompro via Evergreen-general<br>
<b>Sent:</b> Thursday, August 3, 2023 10:49 AM<br>
<b>To:</b> Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org><br>
<b>Cc:</b> Josh Stompro <stomproj@gsuite.larl.org><br>
<b>Subject:</b> [Evergreen-general] Baker & Taylor Content Cafe Cover Art<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red">**** This is an EXTERNAL email. Exercise caution. DO NOT open attachments or click links from unknown senders or unexpected email. ****</span>
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<p class="MsoNormal">Hello, is anyone else tracking all the stale cover art that they come across through Content Cafe? I'm getting frustrated with it because the B&T content cafe support staff have stopped responding to my emails about the issues, and none
of the reported issues ever get resolved. <o:p></o:p></p>
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<p class="MsoNormal">I have a list of 20 isbn's with pre-pub images, 102 with no image, 4 with back cover image, and one with a sideways image.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We started reporting the problems to them in April 2023. Apparently their Redis cache that backs the XML request method that Evergreen makes use of never expires images once they are initially loaded. I can rule out Evergreen's caching
having anything to do with it by placing the request directly using the Postman service. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Has anyone else been reporting issues to them and have been getting a response? If anyone else wants to compare spreadsheets I'm happy to share what we have found so far.<o:p></o:p></p>
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<p class="MsoNormal">The Evergreen ILS seems to be the only ILS that makes use of the XML Request method to grab added content from them, and that seems to be the only method that has issues.<o:p></o:p></p>
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<p class="MsoNormal">Can anyone recommend a different cover art vendor that they have been happy with?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks<o:p></o:p></p>
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<p class="MsoNormal">Josh<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<img width="125" height="107" style="width:1.302in;height:1.1145in" id="_x0000_i1026" src="https://storage.googleapis.com/signaturesatori/customer-C039u5c5y/images/7DIM6.png" alt="Company logo"><o:p></o:p></p>
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<strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">Josh Stompro</span></strong><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#EE8E16"><o:p></o:p></span></b></p>
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<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">IT Director<br>
<a href="mailto:stomproj@gsuite.larl.org" target="_blank"><span style="color:#1B4698">stomproj@gsuite.larl.org</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1B4698"> </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">| 218-233-3757
ext. 139</span><span style="font-size:12.0pt;font-family:Roboto;color:#202124"> </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">| 218-790-2110<o:p></o:p></span></p>
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<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Lake Agassiz Regional Library </span></strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">118 5th ST S<br>
Moorhead MN 56560<br>
<a href="http://www.larl.org" target="_blank"><span style="color:#1B4698">www.larl.org</span></a><br>
<em><span style="font-family:"Arial",sans-serif">Our mission is to enrich lives and strengthen communities.</span></em><o:p></o:p></span></p>
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