<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">Hi, Michele:</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">This happens to us from time to time. </div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">It took a little digging, but I found an LP bug for it - <a href="https://bugs.launchpad.net/evergreen/+bug/1821179">https://bugs.launchpad.net/evergreen/+bug/1821179</a></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">It seems to happen on subsequent pull list prints, so my suggestion when it comes up is to exit out of the Pull List and then go back in if it needs to be printed again.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">If it's happening on initial prints, maybe clearing cache (and perhaps cookies) would help? or maybe there's an odd line of code in the template? Maybe there's a field that the library is printing that others aren't that is causing the trouble?</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small;color:#000000">John</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><table style="color:rgb(80,0,80);font-size:12.8px;border:none;border-collapse:collapse"><tbody><tr style="height:0pt"><td style="border-right:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><p><img width="96" height="63" src="https://ci3.googleusercontent.com/mail-sig/AIorK4wvJisWKEcU1hp3aB6DvlIiGEoGe1GB9N5Bd_3T9VrHtqvFZ2MKH6Iyyzn0PTTeUWUJ5cCNNec"></p></td><td style="border-left:0.5pt solid rgb(0,0,0);vertical-align:top;padding:5pt"><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">John Amundson | Library Applications Supervisor | CW MARS</span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;vertical-align:baseline;white-space:pre-wrap;background-color:transparent"><font color="#000000"><a href="mailto:jamundson@cwmars.org" target="_blank">jamundson@cwmars.org</a> | <a href="tel:%28508%29%20755-3323" target="_blank">508-755-3323 x322</a></font></span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;vertical-align:baseline;white-space:pre-wrap;background-color:transparent"><font color="#000000"><a href="https://www.cwmars.org/" target="_blank">https://www.cwmars.org</a></font></span></p><p dir="ltr" style="line-height:1.9872;margin-top:0pt;margin-bottom:0pt"><span style="font-size:10pt;font-family:Verdana;vertical-align:baseline;white-space:pre-wrap;background-color:transparent"><a href="https://www.mypronouns.org/he-him" target="_blank">he/him/his</a></span></p></td></tr></tbody></table></div></div></div></div></div></div></div></div></div></div></div></div></div></div><a href="http:///" target="_blank"></a></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Aug 15, 2023 at 9:39 AM Morgan, Michele via Evergreen-circ <<a href="mailto:evergreen-circ@list.evergreen-ils.org">evergreen-circ@list.evergreen-ils.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif">Hello Evergreeners!<br><br>We are seeing intermittent strangeness with call number prefixes when printing the pull list.<br><br>Our print template uses this code for the prefix: {{hold_data.volume.prefix}}<br><br>Generally it prints the prefix label as it should. Intermittently, however, the prefix database id prints on the pull list instead of the label.<br><br>I can reproduce this issue reliably in the browser print preview (Hatch disabled). The first time I click Print Full List, everything usually looks fine. If I close the preview and click Print Full List again, some of the prefixes show the ids instead of the labels. I will also occasionally see -1 printed for call numbers that do not have prefixes.<br><br>This issue does NOT appear to be related to any of the following:<br><ul><li>Browser - I've seen it in both Chrome and Firefox</li><li>Hatch - I've seen it with and without Hatch enabled</li><li>Server - I've seen it on several servers running different releases, including our production and training servers, a test vm, and the community server <a href="http://demo.evergreencatalog.com" target="_blank">demo.evergreencatalog.com</a></li></ul>I just previewed a pull list for BR1 on <a href="http://demo.evergreencatalog.com" target="_blank">demo.evergreencatalog.com</a>, and two of the call numbers printed as:<br><br>-1 FIC 222<br>-1 MR 248<br><br>The reporting library indicated this started about two months ago. Has anyone else seen this?</div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Any ideas?<br clear="all"></div><div class="gmail_default" style="font-family:verdana,sans-serif"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif">Michele</div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif"></div><div><span style="font-family:verdana,sans-serif">--</span><br></div><div><font face="verdana, sans-serif">Michele M. Morgan, <span style="font-size:12.8px">Systems Support Specialist<br></span></font></div><div><span style="font-size:12.8px"><font face="verdana, sans-serif">North of Boston Library Exchange, Danvers Massachusetts</font></span></div><div><span style="font-size:12.8px"><a href="mailto:mmorgan@noblenet.org" target="_blank"><font face="verdana, sans-serif">mmorgan@noblenet.org</font></a></span></div><div><br></div></div></div></div></div></div></div></div></div>
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